Webex App | Change your caller ID
When your administrator sets you up with multiple caller ID numbers in your profile or as a call center agent with a Call Queue number for outgoing calls, then you can choose a caller ID for external calls.
After your call, the caller ID that you used appears in your call history.
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Open Webex and sign in. |
| 2 |
From the footer of your app, click the line number selector. |
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Choose a caller ID from the available list. The caller ID can be a direct line number, location number, call queue number, hunt group number, or any other number within your organization. When you make a call to somebody, they see this caller ID. Currently, the Hunt Group option only applies to Webex Calling. |
This applies to Webex Calling and Calling hosted by a Service Provider. Your administrator must enable the option for you.
| 1 |
Open Webex and sign in. |
| 2 |
Go to Calling
You'll see your current caller ID and number displayed at the bottom of the screen. You can also see it on the dialpad view. |
| 3 |
Click Caller ID: and then on the caller ID screen, choose a caller ID from the available list. The caller ID can be a direct line number, location number, call queue number, hunt group number, or any other number within your organization. When you make a call to somebody, they see this caller ID. Currently, the Hunt Group option only applies to Webex Calling. |
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