- Home
- /
- Article
Thanks for your feedback.
Enable Call Waiting for Users and Workspace
In this article
Feedback?Let people take multiple calls at once. With call waiting, users can place a call on hold to answer a different call. When you are on an active call, a tone alerts you to an incoming call and you can choose to answer or ignore the call.
Enable call waiting for Webex Calling users
| 1 |
From the customer view in https://admin.webex.com/, go to Users and select the user that you want to turn on call waiting for. |
| 2 |
Select Calling and choose Call handling. |
| 3 |
Turn on Call Waiting. Call waiting toggle is enabled by default. A user can also enable call waiting on their own in the Webex Settings user portal. For more information, see: Turn on call waiting. Any changes made to these settings by the user will be reflected in both the Webex Settings user portal and Control Hub. |
Enable call waiting for workspaces
| 1 |
From the customer view in https://admin.webex.com/, go to Workspaces and select the workspace that you want to turn on the call waiting service. |
| 2 |
Select Calling and choose Call handling. |
| 3 |
Turn on Call Waiting. Call waiting toggle is enabled by default. |
