July 10, 2019

Version: 7.4

Once you have any customer site with CCA SP + Edge audio enabled, you can now view Edge audio settings in The CCA Portal under Configurations > Edge Audio. This is a read-only view provided in case you do not have access to the Webex site's administration page.

May 30, 2019

Version: 7.1

A warning message will now be displayed when you delete a number from Telephony Domains.

February 28, 2019

Version: 6.7

Telephony domain management has been enhanced. You can now:

  • Search for Telephony Domains using a phone number or DNIS.

  • Deactivate and reactivate telephony domains.

  • Search by new Telephony Domain filters, including: All Active TD, Bridge Based TD, CME Based Single Region TD, Distributed TD, or Deactivated TD.

January 31, 2019

Version: 6.6

The fraud management feature has been enhanced. You can now open search results in a new browser tab with the meeting host’s first and last name on the meeting details page.

November 30, 2018

Version: 6.4

The CCA Portal now supports multipartner subscriptions. This allows CCA partners to manage the audio configuration and usage reports for a Webex site in the CCA Portal.

The fraud management feature has been updated and you can now search for potentially fraudulent meetings by meeting number.

October 31, 2018

Version: 6.3

The fraud management feature has been updated and you can now search for potentially fraudulent meetings by blocked callback number.

August 20, 2018

Version: 6.1

Single Telephony Domain and Callback Group List

In CCA Portal 6.1, we combined the Telephony Domain and Callback Group (TD/CB) view of all partner orgs (IT Subscriptions) into one single list, so that partner admins can have a comprehensive view of all TD/CB and Webex sites. In the case where viewing one contract's TD/CB and sites is necessary, it can still be accomplished by selecting that contract's name in the top left drop down.

June 18, 2018

Version: 6.0

CCA Provisioning:

  • Partners can now make changes to their CCA Telephony Domain and Callback Groups instantly without Cisco involvement.

Fraud Management for Partners:

  • Instantly remove a country from the Callback Group, which is useful in scenarios where you want to prevent callbacks, if suspected of fraud, to a specific country.

  • Add export functionality for both Meeting Details page and Termination Log List page

  • Remember user-selected timezone using browser cookie

  • Add Customer Name field to Meeting Details page

  • Add Customer Name and Host Name fields to Termination Log List page.

May 18, 2018

Version: 5.3

Fraud Management for Partners:

  • New user policies have been added to Partner User Groups for Fraud Management.

  • Users with Fraud Management policies assigned to them can now search and terminate meetings that are suspected to be fraudulent.

December 11, 2017

Version: 5.0

Dedicated Customer Ports:

  • Dedicated Ports for Customer’s telephony configuration and callback groups are now manageable through the Webex CCA Portal.

  • Dedicated Ports usage reports are now available on the Reports page in the Webex CCA Portal.

February 24, 2017

Version: 4.0

Telephony Configurations:

  • The performance of the configuration page has been significantly improved.

  • We fixed a bug where change requests could not be cancelled when the related ticket failed to cancel.

  • We fixed a bug that blocked the access to telephony domains when the call-in number total count was over 11k bytes.

December 5, 2016

Version: 3.0

Telephony Configuration Management:

  • Webex CCA SP Partners can now manage their Telephony Domains and Callback Groups in the Webex CCA Portal.

  • Cisco Audio and Video Operations team will now use the Webex CCA Portal to execute Partner Telephony Configuration Requests.

April 30, 2016

Version: 2.0

Usage Reports:

  • Webex CCA SP Partners and Enterprise Customer can now view their usage reports in the Webex CCA Portal.