Enable or Disable Video for Calling in the Webex App

Enable or Disable Video for Your Organization

From Control Hub, you can set the organization default for video. To make exceptions for users, go to the User Settings.

Before you begin

Settings that are configured on the organization level will automatically be set for users when they are created.

From the customer view in https://admin.webex.com, go to Services.

Select Calling > Client Settings.

From In-call experience, select the toggle to enable or disable video default settings:

Video on desktop—Allows desktop users support video calling, as well as setting the default for answering calls with video on.
Video on mobile—Allows mobile users support video calling, as well as setting the default for answering calls with video on.

1	From the customer view in https://admin.webex.com, go to Users.
2	Select the user you'd like to modify.
3	Select Calling > In Call Experience.
4	Select the toggle to enable or disable video options: Video on desktop—Allows desktop users support video calling, as well as setting the default for answering calls with video on. Video on mobile—Allows mobile users support video calling, as well as setting the default for answering calls with video on. Once the video setting is configured for a user, further modifications are made on the user level. User settings will not automatically return to the organization’s default setting.