Operazione funzione

  • Quando un chiamante chiama un utente con la suoneria sequenziale abilitata, sente un annuncio che chiede di rimanere sulla linea. If the interrupt setting is enabled, the caller also hears a message to press pound to interrupt the search when applicable.

  • Il chiamante sente la suoneria dopo il primo annuncio.

  • Se una chiamata viene risposta da uno dei numeri nell'elenco di ricerca, la ricerca viene interrotta.

  • Ogni 20 secondi, viene riprodotto un messaggio di comfort che chiede al chiamante di rimanere sulla linea.

  • Se il pulsante di interruzione (#) viene premuto, al chiamante viene fornita l'elaborazione della risposta del sottoscrittore.

  • After all numbers were tried and not answered, the ring back or announcement is interrupted, and the caller is provided with the subscriber’s no answer processing (voicemail in most cases).

Configura suoneria sequenziale

Your administrator must have enabled this feature for you to access and configure it. If you don’t see this setting, check with your administrator.

1

Sign in to User Hub, then click Settings > Calling > Call settings.

The Calling option is available only for users with the Webex Calling license. If you don’t see the Calling option, it means you don’t have the Webex Calling license.

2

Go to Sequential Ring and turn on the toggle.

3

Enter a list of 10-digit numbers or E.264 International numbers to be rung in order 1–5. Con ogni linea immessa, è anche possibile impostare il numero di squilli per ciascun dispositivo.

4

Select the Number of Rings from the drop-down list, then check the Answer Confirmation check box for each number if you want the called party to press 1 on the keypad to receive the call.

5

To have a number ring the primary line first, check the Ring Webex Calling Primary Line first check box. Quindi, inserire il numero di squilli.

6

To allow callers to go to voicemail, check the Enable calls to go to voicemail check box.

7

Select a predefined schedule from the drop-down list.

If you don’t see a schedule that you want to use for this setting, you can add a schedule on the Schedules tab. Per ulteriori informazioni, vedere Creazione di una pianificazione da applicare alle impostazioni di chiamata.

8

Fare clic su Aggiungi pianificazione per impostare i seguenti parametri:

  • Schedule—Select the predefined schedule for when you want calls to ring sequentially from the drop-down list.
  • Calls from—Select to apply the sequential ring for calls from Any Phone Number or Select Phone Numbers. Se si sceglie Seleziona Numeri di telefono, inserire ulteriori dettagli.
  • Ring or Don't ring—Choose whether you want to apply the sequential ring to the calls that fit within these parameters.
9

Fare clic su Salva.

Your schedule is added to an Ring or Don't ring table. È possibile modificare o eliminare le pianificazioni dalle tabelle, come necessario.

Don't ring takes precedence over Ring.

10

Fai clic su Salva.

Usa squillo sequenziale con altre funzioni di chiamata

Squillo sequenziale interagisce con le seguenti funzioni di chiamata:

  • Alternate Numbers – Sequential Ring can be used with Alternate Numbers and applies to all alternate numbers for a user.

  • Call Forward Always – If Call Forward Always is active at the main location, it takes precedence over Sequential Ring. If Call Forward Always is active on any other destination numbers for the Sequential Ring, the Sequential Ring location rings as usual and hunts to the next location if the call is unanswered.

  • Call Forward Busy – Sequential Ring has precedence over Call Forward Busy. Se tutte le posizioni sono occupate (o se la posizione base è occupata con la suoneria sequenziale impostata per non continuare), il Inoltro chiamata Occupato può eseguire (in caso contrario, non viene sempre applicata alcuna elaborazione di risposte). Le ubicazioni squillo sequenziali possono essere Inoltro chiamata occupate; in tal caso, la chiamata viene inoltrata se la posizione è occupata.

  • Call Forward No Answer – Sequential Ring has precedence over Call Forward No Answer. Even if the base location is configured as a Sequential Ring location, a timeout causes the Sequential Ring to attempt the next location. Once Sequential Ring has finished going over all its locations, normal no-answer processing occurs, and Call Forward No Answer can then forward the call (a no-answer timer isn't restarted prior to that).

  • Call Forward Not Reachable – If active, the Sequential Ring runs before the Call Forward Not Reachable service is invoked. If all the destinations, including the base locations, aren't reachable, the Call Forward Not Reachable feature forwards the call to the destination number after the Sequential Ring feature hunts through the list.

  • Do Not Disturb – Do Not Disturb takes precedence over Sequential Ring.

  • Hunt Group – When a call to a Hunt Group is presented to a user in the Hunt Group, the user’s Sequential Ring service is inhibited.

  • Selective Call Acceptance/Selective Call Rejection – These features take precedence over the Sequential Ring.

  • Simultaneous Ring – Sequential Ringing takes priority over Simultaneous Ring. However, if the base location is alerted, the Simultaneous Ring triggers and rings any simultaneous locations.

  • Voice Messaging – If a Sequential Ring location rolls over to voicemail, the service ends and the caller is connected to voicemail.