機能操作

  • 発信者がシーケンシャル リングを有効にしているユーザーに電話をかけると、待機の案内が流れます。If the interrupt setting is enabled, the caller also hears a message to press pound to interrupt the search when applicable.

  • 発信者には最初の案内の後に呼び出し音が流れます。

  • 検索リストのいずれかの番号で通話応答があれば、検索は停止します。

  • 待機の案内は 20 秒ごとに流れます。

  • 中断ボタン (#) が押されると、発信者はサブスクライバーが無応答の場合として対処されます。

  • After all numbers were tried and not answered, the ring back or announcement is interrupted, and the caller is provided with the subscriber’s no answer processing (voicemail in most cases).

シーケンシャル リングを設定する

Your administrator must have enabled this feature for you to access and configure it. If you don’t see this setting, check with your administrator.

1

Sign in to User Hub, then click Settings > Calling > Call settings.

The Calling option is available only for users with the Webex Calling license. If you don’t see the Calling option, it means you don’t have the Webex Calling license.

2

Go to Sequential Ring and turn on the toggle.

3

Enter a list of 10-digit numbers or E.264 International numbers to be rung in order 1–5. 入力する回線ごとに各デバイスの呼び出し音の数も設定できます。

4

Select the Number of Rings from the drop-down list, then check the Answer Confirmation check box for each number if you want the called party to press 1 on the keypad to receive the call.

5

To have a number ring the primary line first, check the Ring Webex Calling Primary Line first check box. 呼び出し音の数を入力します。

6

To allow callers to go to voicemail, check the Enable calls to go to voicemail check box.

7

Select a predefined schedule from the drop-down list.

If you don’t see a schedule that you want to use for this setting, you can add a schedule on the Schedules tab. 詳細については「通話設定に適用するスケジュールを作成する」を参照してください。

8

[スケジュールを追加] をクリックして次のパラメータを設定します。

  • Schedule—Select the predefined schedule for when you want calls to ring sequentially from the drop-down list.
  • Calls from—Select to apply the sequential ring for calls from Any Phone Number or Select Phone Numbers.[選択した電話番号] を選択する場合は追加の詳細を入力します。
  • Ring or Don't ring—Choose whether you want to apply the sequential ring to the calls that fit within these parameters.
9

[保存] をクリックします。

Your schedule is added to an Ring or Don't ring table. 必要に応じてテーブルからスケジュールを編集または削除できます。

Don't ring takes precedence over Ring.

10

[保存] をクリックします。

他の呼び出し機能でシーケンシャル リングを使用する

シーケンシャル リングは、次の呼び出し機能と合わせて使用できます。

  • Alternate Numbers – Sequential Ring can be used with Alternate Numbers and applies to all alternate numbers for a user.

  • Call Forward Always – If Call Forward Always is active at the main location, it takes precedence over Sequential Ring. If Call Forward Always is active on any other destination numbers for the Sequential Ring, the Sequential Ring location rings as usual and hunts to the next location if the call is unanswered.

  • Call Forward Busy – Sequential Ring has precedence over Call Forward Busy. すべてのロケーションが話中の場合 (またはベース ロケーションが話中で、シーケンシャル リングが続行しないように設定されている場合)、話中通話転送が実行される場合があります (それ以外の場合は、無応答時処理が常に適用されます)。シーケンシャル リング ロケーションでは話中通話転送を設定できます。その場合はロケーションが話中のときに、通話が転送されます。

  • Call Forward No Answer – Sequential Ring has precedence over Call Forward No Answer. Even if the base location is configured as a Sequential Ring location, a timeout causes the Sequential Ring to attempt the next location. Once Sequential Ring has finished going over all its locations, normal no-answer processing occurs, and Call Forward No Answer can then forward the call (a no-answer timer isn't restarted prior to that).

  • Call Forward Not Reachable – If active, the Sequential Ring runs before the Call Forward Not Reachable service is invoked. If all the destinations, including the base locations, aren't reachable, the Call Forward Not Reachable feature forwards the call to the destination number after the Sequential Ring feature hunts through the list.

  • Do Not Disturb – Do Not Disturb takes precedence over Sequential Ring.

  • Hunt Group – When a call to a Hunt Group is presented to a user in the Hunt Group, the user’s Sequential Ring service is inhibited.

  • Selective Call Acceptance/Selective Call Rejection – These features take precedence over the Sequential Ring.

  • Simultaneous Ring – Sequential Ringing takes priority over Simultaneous Ring. However, if the base location is alerted, the Simultaneous Ring triggers and rings any simultaneous locations.

  • Voice Messaging – If a Sequential Ring location rolls over to voicemail, the service ends and the caller is connected to voicemail.