Cisco Headset USB-C Adapter Release Notes

November 22, 2024

Version 1-0-1-25

Cisco Headset USB-C Adapter Initial Release

The Cisco Headset USB-C Adapter is compatible with Cisco wireless headsets. You can use the adapter for a quick plug-and-play experience without directly pairing your headset with your device.With additional flexibility, the USB-C Adapter is shipped with a USB-C to USB-A converter so that you can utilize it with either USB Type A or USB Type C ports. The adapter is also useful if you would like to use your Cisco wireless headsets with a call device that doesn't have a Bluetooth^® option.

Note that for some headset models, the Cisco Headset USB-C Adapter is sold separately as a spare accessory. All Cisco wireless headset models can also work via native Bluetooth^® with Webex. In this case, the adapter is not pre-paired to your headset and you need to manually pair this adapter to your headset. Additionally, if the Cisco Headset USB-C Adapter arrives in a separate box from the headset, you also need to pair this adapter to your headset.

When you want to disconnect your headset, try either of the following methods:

• Simply unplug the adapter. It takes about 10 seconds for your headset to accept another active Bluetooth^® connection after you disconnect the USB-C Adapter. You can also turn off your headset to pair a new device quickly.
• From the Cisco Accessory Hub web app, click Disconnect to stop the Bluetooth^® connection. It takes about 20 seconds for your headset to disconnect from the Cisco Headset USB-C Adapter.