How Do I Merge or Consolidate Webex Orgs?

How do I merge or consolidate Webex orgs?


To request an org merge, open a case with XaaS Ops Support:

  1. Log in to Customer Service Hub (
  2. Search for XaaS, then select one of the following:
    • To open a case with Order Management Team, select Open a Case next to Order Status.
    • To open a case with XaaS Team, select Open a Case next to Subscription Changes.
  3. Select all the flagged fields before submitting the form.
Note: A Cisco ID (CCO ID) is required to log in to Customer Service Hub.

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