Open a Case and Escalate to XaaS Ops Support
The XaaS Ops Support Team is available to assist with general inquiries regarding pre-ordering, order placement, order status checks, modifications to existing orders, and the conversion of free trials into paid subscriptions.
To open a case:
- Go to Customer Service Hub (CSH) portal: Customer Service Hub.
- Search for 'Subscription’ in the box.
- Select the option, then click Open a Case.
- Select a value containing (XaaS) if prompted for Type of Request.
More information can be found here:
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