Enable data compression

1

From the https://admin.webex.com, go to Users and then select the user you want to enable or modify the data compression setting.

2

Enable Compression Options from User call Experience.

  • Normal Compression—When selected, devices and applications use the best (highest) negotiated codec for both incoming and outgoing calls. This applies to both video and audio calls. This option is SELECTED by default.

  • Uncompressed—When selected, devices and applications use the G.711 codec and this option only supports audio calls. This option is DESELECTED by default.