Overview

Webex Go brings together the power of Webex collaboration and enterprise calling with the familiar, intuitive user experience of any mobile device. By enabling their business line natively on their mobile device, users can make and answer business calls and take advantage of enterprise-grade calling features without the use of an app. IT admins can centrally manage provisioning and managing these devices in Control Hub and apply policies such as compliance recording providing enterprise-level control and security.

Benefits

Caller

  • Convenience of using mobile phone native dialer for business calls

  • Flexibility of making and answering business calls from anywhere

  • Privacy of personal identity by using business phone number on mobile native dialer

  • High call quality with the use of cellular voice network

  • Availability of enterprise-grade calling features such as extension dialing, business voicemail, call recording and more

  • Single business number across Webex devices, Webex App, Webex Go, and unified view of user presence across these endpoints

IT administrator

  • Provisioning and management of Webex Go from Control Hub

  • Availability of IT compliance and control capabilities (call recording, call logs)

Prerequisites for Webex Go

  • Available to users on Webex Calling in U.S. region and U.S. locations

  • Organization should have Webex Go licenses (paid or trial)

  • Supported on unlocked, eSIM compatible mobile phones

  • Sold via Webex calling certified partners

How Webex Go Works?

Webex Go extends Webex Calling to the native dialer of an end user’s phone, by leveraging eSIM technology. Once Webex Go eSIM has been activated successfully, end users will have a Webex branded mobile network, dedicated for business calling on their device. The Webex network provider connects to the Webex calling platform to route business calls and provide access to enterprise-grade calling features natively on the mobile phone. From the platform standpoint, Webex Go is treated as a SIP registered device, making it another endpoint where Webex business calls are delivered.