B&O Cisco 950

Designed for professionals, Bang & Olufsen Cisco 950 earbuds deliver pure sound and the best meeting experience. With Bluetooth 5.2, adaptive active noise cancellation, on-ear controls, and features, these earbuds fit perfect for professionals and IT teams.

B&O Cisco 950 offers a trendy minimalistic design in Black Anthracite and Desert Gold, showcasing premium grade materials. These earbuds make your work day a little more engaging with quality sound.

The Bang & Olufsen Cisco 950 earbuds are also available as a model certified for use with Microsoft Teams. See B&O Cisco 950 earbud controls for complete Microsoft Teams call control information.

Set up your earbuds
Webex/UC

When you open the charging case lid first time, the Bluetooth pairing mode turns on in your B&O Cisco 950. You can see the light indicator of the charging case flashing blue.

Follow these steps to pair your Bluetooth device after the first-time pairing:

Before you begin

Make sure your B&O Cisco 950 is charged. You can connect the charging case with the charging cable. You can also use the Qi certified wireless charging pads for charging.

1

Place your earbuds in the charging case.

Make sure the charging case lid is fully open.

When the indicator turns off, tap and hold the touch field of both the earbuds for 6 seconds.

You see the indicator flashing blue when your device initiates pairing in the Bluetooth pairing mode.

2

You can also use a Cisco Headset USB Adapter with your B&O Cisco 950 for a quick plug-and-play experience. (Optional)

For more information on Headset USB adapter, see Cisco Headset USB Adapter.

The Cisco Headset USB adapter isn't part of the box contents for the Webex/UC model. You can purchase the USB adapter as a spare accessory.
Microsoft Teams

When you open the charging case lid first time, the Bluetooth pairing mode turns on in your B&O Cisco 950. You can see the light indicator of the charging case flashing blue.

Follow these steps to pair your Bluetooth device after the first-time pairing:

Before you begin

Make sure your B&O Cisco 950 is charged. You can connect the charging case with the charging cable. You can also use the Qi certified wireless charging pads for charging.

The Cisco Headset USB Adapter is required for the Microsoft Teams certified experience with Microsoft Teams client. In other use cases, the adapter is optional and can be used as a quick plug-and-play experience. The adapter is included in the box contents and pre-paired with the earbuds.

1

Place your earbuds in the charging case.

Take the Cisco Headset USB Adapter out of the box and plug it into your source device. Then, open the lid of the charging case and take out the earbuds. As the adapter is pre-paired to the earbuds, a connection will be established automatically.

For more information about the Headset USB adapter or troubleshooting, see Cisco Headset USB Adapter.
2

If you are not using the Microsoft Teams client on your connected device, you can also connect via a native Bluetooth connection by following these steps:

Make sure the charging case lid is fully open.

When the indicator turns off, tap and hold the touch field of both the earbuds for 6 seconds.

You see the indicator flashing blue when your device initiates pairing in the Bluetooth pairing mode.

The B&O Cisco 950 Microsoft Teams certified earbuds are also compatible with Webex. While you can connect the earbuds with a native Bluetooth connection when using Webex, the Cisco Headset USB Adapter is required for the Microsoft Teams specific controls and the earbud call controls to work with the Microsoft Teams client.
Fit the earbuds into your ears

Insert B&O Cisco 950 earbud into your ear canal, then rotate until the logo is horizontal and the fin is resting outside the tragus of your ear.

You need to choose the right ear tips that are essential for the truest fit and for optimal performance of active noise cancellation. You can try out different sizes to find the one that offers the best level of isolation from outside noises.

  • Comply™ Foam

  • Silicon large

  • Silicon small

  • Silicon extra small

  • Silicon medium

Ear tips from Comply Foam improve isolation and therefore the sound experience.

Earbud controls

The following diagram describes the headset buttons and features.

B&O Cisco 950
NumberButton
1 Left ear touch
2 Right ear touch

In the below sub-sections you can find precise instructions about earbud controls for the Webex/UC and Microsoft Teams model of the 950s covering the use cases:

  • During calls/meetings
  • Out of calls/meetings and for media
  • When only using one earbud
Webex/UC

Controls (when both the earbuds are in use)

When you're using the earbuds of both the sides, you can do the following gestures and functions with B&O Cisco 950.

Table 1. Bang & Olufsen Cisco 950 controls

Function

Gesture

Active noise cancellation

Tap the left earbud.

Volume up

Tap and hold the right earbud.

Volume down

Tap and hold the left earbud.

Next track

Double-tap the right earbud.*

Play or pause

Tap the right earbud when you aren't in a call.

Answer call

Tap the right earbud to receive an incoming call.

Reject call

Double-tap and hold the right earbud to reject an incoming call.

Mute or unmute

Tap the right earbud to mute or unmute when you're in a call.

End call

Double-tap and hold the right earbud to end a call.

Double-tapping the right earbud is a customizable gesture that has default function as Next track. You can choose any of the following functions for the custom button by using the B&O mobile app:
  • Next track
  • Previous track
  • Battery status
  • Voice assistant

For more information on B&O mobile app, see Download the Bang & Olufsen mobile app.

When you aren't in a call, you can cycle through the following modes by tapping the left earbud.

  • Neutral
  • Transparency
  • Active noise cancellation

When you're in a call, you can cycle through the following modes by tapping the left earbud:

  • Neutral
  • Own voice
  • Active noise cancellation

Controls (when one of the earbuds is in use)

When you're using the earbuds either side, you can do the following gestures and functions with B&O Cisco 950.

Table 2. B&O Cisco 950 either side earbud controls

Function

Gesture

Next track

Double-tap the earbud. *

Play or pause

Tap the earbud when you aren't in a call.

Answer call

Tap the earbud to receive an incoming call.

Reject call

Double-tap and hold the earbud to reject an incoming call.

Mute or unmute

Tap the earbud to mute or unmute when you're in a call.

End call

Double-tap and hold the earbud to end a call.

Double-tapping the right earbud is a customizable gesture that has default function as Next track. You can choose any of the following functions for the custom button by using the B&O mobile app:
  • Next track
  • Previous track
  • Battery status
  • Voice assistant

For more information on B&O mobile app, see Download the Bang & Olufsen mobile app.

Microsoft Teams
While you can connect the earbuds with a native Bluetooth connection when using Webex, the Cisco Headset USB Adapter is required for the Microsoft Teams specific controls and the earbud call controls to work with the Microsoft Teams client.

Controls (when both the earbuds are in use)

When you're using the earbuds of both the sides, you can do the following gestures and functions with B&O Cisco 950.

Table 3. Bang & Olufsen Cisco 950 controls

Function

Gesture

Active noise cancellation

Tap the left earbud.

Volume up

Tap and hold the right earbud.

Volume down

Tap and hold the left earbud.

Next track

Double-tap the right earbud.*

Play or pause

Tap the right earbud when you aren't in a call.

Answer call

Tap the right earbud to receive an incoming call.

Reject call

Double-tap and hold the right earbud to reject an incoming call.

Mute or unmute

Tap the right earbud to mute or unmute when you're in a call.

End call

Double-tap and hold the right earbud to end a call.

Bring Microsoft Teams to the front of your desktop windows

Double-tap the left earbud.

Raise and lower your hand in Microsoft Teams during a call/meeting

Triple-tap the left earbud.

Double-tapping the right earbud is a customizable gesture that has default function as Next track. You can choose any of the following functions for the custom button by using the B&O mobile app:
  • Next track
  • Previous track
  • Battery status
  • Voice assistant

For more information on B&O mobile app, see Download the Bang & Olufsen mobile app.

When you aren't in a call, you can cycle through the following modes by tapping the left earbud.

  • Neutral
  • Transparency
  • Active noise cancellation

When you're in a call, you can cycle through the following modes by tapping the left earbud:

  • Neutral
  • Own voice
  • Active noise cancellation

Controls (when one of the earbuds is in use)

When you're using the earbuds either side, you can do the following gestures and functions with B&O Cisco 950.

Table 4. B&O Cisco 950 either side earbud controls

Function

Gesture

Next track

Double-tap the earbud. *

Play or pause

Tap the earbud when you aren't in a call.

Answer call

Tap the earbud to receive an incoming call.

Reject call

Double-tap and hold the earbud to reject an incoming call.

Mute or unmute

Tap the earbud to mute or unmute when you're in a call.

End call

Double-tap and hold the earbud to end a call.

Double-tapping the right earbud is a customizable gesture that has default function as Next track. You can choose any of the following functions for the custom button by using the B&O mobile app:
  • Next track
  • Previous track
  • Battery status
  • Voice assistant

For more information on B&O mobile app, see Download the Bang & Olufsen mobile app.

Indicator

You can find the light indicator of your B&O Cisco 950 on the charging case.

Table 5. B&O Cisco 950 indicator

LED behavior

Indication

If your charging case is charging and the earbuds aren't inside the charging case, you see one of the following indications:

Orange (blinking)

The charging case is charging.

Green (solid)

The charging case is fully charged.

Red (flashing)

The charging case is overheating.

If your charging case is charging and the earbuds are inside the charging case, you see one of the following indications:

Orange (flashing)

The charging case and the earbuds are charging.

Orange (blinking)

The charging case is fully charged and the earbuds are charging.

Green (blinking)

The charging case is charging and the earbuds are fully charged.

Green (solid)

The charging case and the earbuds are fully charged.

Red (flashing)

The charging case is overheating.

If your charging case isn't charging and the earbuds are inside the open charging case, you see one of the following indications:

Orange (blinking)

The earbuds are charging.

Green (solid, 5 seconds)

The earbuds are fully charged.

Blue (flashing)

Bluetooth pairing mode.

Blue (solid)

Bluetooth pairing successful.

Red (solid, 5 seconds)

Bluetooth pairing failed.

Red (flashing, 5 times)

Factory reset completed.

Green (blinking)

Software update for the charging case is in progress. The indicator turns off when the update is complete.

If your charging case isn't charging and the earbuds aren't inside the open charging case, you see one of the following indications:

Green (solid, 5 seconds)

The charging has more than one full charge.

Orange (solid, 5 seconds)

The charging case has less than one full charge.

Red (solid, 5 seconds)

The charging case has very low battery.

More information
Safety and compliance