Try these steps if your headset has can't connect with your intended call device:

  • Reboot your headset.

  • Disconnect other paired Bluetooth devices from your headset.

    See Manage Your Bluetooth Connections.

  • Reboot the Bluetooth device you want to pair with your headset.

  • Clear all paired devices from the headset.

    See Delete Paired Devices.

  • Make sure your headset is within 3 feet (1 meter) of your intended device.