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19 квітня 2022 р. | 779 переглядів | 0 — користувачі, які вважають цей матеріал корисним
Configure and manage a priority alert in the calling user portal
Priority alert is a feature that allows you to set up a unique ringtone based on predefined criteria. This is helpful, for example, when you want to be quickly notified that a specific phone number is calling you.
1 | Go to https://settings.webex.com and select Webex Calling. |
2 | From the calling user portal, go to Call Settings. |
3 | Toggle on Priority Alert. |
4 | Select a predefined schedule from the drop-down menu. |
5 | Click Add Schedule to set the following parameters:
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When—Select your predefined schedule from the drop-down menu.
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Calls from—Select to apply a priority alert for calls from Any Phone Number or Select Phone Numbers. If you choose Select Phone Numbers, enter the additional details.
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Alert or Don't alert—Choose whether or not you would like to apply a priority alert to the calls that fit within these parameters.
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6 | Click Save to save your priority alert parameters.
Your schedule is added to an Alert or Don't alert table. You can edit or delete schedules from the tables, as needed.
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7 | Click Save. |
Example
Want to see how it's done? Watch this
video demonstration on how to set up and manage priority alerts in the calling user portal.
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