April 12, 2022

Firmware version 3.1.66

Bang & Olufsen Cisco 980

The Bang & Olufsen Cisco 980 is a premium over-ear headset that delivers superior design, outstanding audio, and leading business communications.

The B&O Cisco 980 comes with the Cisco Headset USB HD Adapter for use with devices that don't offer a reliable Bluetooth solution. The headset can also connect to devices via the included USB-C to USB-A cable. The USB-C cable also acts as a charging cable and can connect to any powered USB adapter.

For more information, see Get started with your Bang & Olufsen Cisco 980.

You can download the latest Bang & Olufsen Cisco 980 firmware in the following places:

Table 1. Bang & Olufsen Cisco 980 firmware availability

Source

About

Connection

More information

Bang & Olufsen mobile app

The Bang & Olufsen mobile app lets you update, control, and customize your headset from any iPhone or Android mobile device.

Bluetooth ®

Download the Bang & Olufsen mobile app

Table 2. Cisco Headset USB HD Adapter Firmware Availability

Source

About

More Information

Cisco Accessory Hub

Cisco Accessory Hub enables you to download the latest Cisco Headset USB HD Adapter firmware. You can also upload older firmware versions to the adapter from your desktop. You can find older firmware versions on the Cisco Software Download page.

Upgrade Your Headset with on Cisco Accessory Hub

Webex App

You can download the latest headset firmware through the USB cable. Webex desktop app prompts you to update your headset or USB Adapter whenever there is a new firmware version available.

Upgrade Your Cisco Headset to the Latest Release on Webex

Cisco Jabber, version 12.8 or later

You can download the latest adapter firmware with Cisco Jabber for Windows or Mac. Jabber prompts you to update your adapter whenever there is a new firmware version available.

Cisco IP Phone 8800 Series

You can download the latest adapter firmware with the Cisco IP Phone 8800 Series through the USB cable. Your phone prompts you to upgrade whenever new firmware is available.


 

Your phone must have firmware release 12.7(1) or later and connect to Cisco Unified Communications Manager version 12.5(1)SU1 or later.

Cisco IP Phone 7800 and 8800 Series Accessories Guide for Cisco Unified Communications Manager

This section describes specific known limitations in the Bang & Olufsen Cisco 980.

For information on known limitations to the Cisco Headset USB HD Adapter see Cisco Headset USB HD Adapter Release Notes.

  • Bluetooth connection issues on the Cisco DX80 and Cisco DX70

    Some Webex Desk Devices such as the DX80 and DX70 have older Bluetooth technology. These devices will have difficulty maintining a strong wireless connection with newer headset models, including the Bang & Olufsen Cisco 980. You can use the Cisco Headset USB HD Adapter included with your headset for a quality wireless experience without directly pairing to the DX80 or DX70.

The Bang & Olufsen Cisco 980 is available for deployment in the countries and regions listed below.

North America

Europe

Asia

Latin America

Africa

Oceania

Anguilla

Albania

Bahrain

Argentina

Algeria

American Samoa

Antigua and Barbuda

Andorra

Bangladesh

Belize

Angola

Antarctica

Aruba

Austria

Bhutan

Brazil

Benin

Australia

Bahamas

Belgium

Cambodia

Colombia

British Indian Ocean Territory

Christmas Island

Barbados

Bosnia and Herzegovina

China

Costa Rica

Burkina Faso

Cocos (Keeling) Islands

Canada

Bulgaria

Hong Kong

Dominican Republic

Burundi

Cook Islands

Cayman Islands

Cyprus

Indonesia

Ecuador

Cameroon

French Polynesia

Dominica

Czech Republic

Iraq

El Salvador

Cape Verde

Guam

Grenada

Denmark

Japan

Equatorial Guinea

Central African Republic

Heard Island and Mcdonald Islands

Guadeloupe

Estonia

Jordan

Falkland Islands

Chad

Kiribati

Haiti

Faroe Islands

Korea

French Guiana

Comoros

Marshall Islands

Jamaica

Finland

Kuwait

Guatemala

Cote d'Ivoire

Nauru

Martinique

France

Lebanon

Guyana

Democratic Republic of the Congo

New Caledonia

Montserrat

Georgia

Macau

Honduras

Djibouti

New Zealand

Puerto Rico

Germany

Maldives

Nicaragua

French Southern Territories

Niue

Saint Kitts and Nevis

Gibraltar

Nepal

Panama

Egypt

Norfolk Island

Saint Lucia

Greece

Palestinian Occupied Territory

Paraguay

Equatorial Guinea

Northern Mariana Islands

Saint Pierre and Miquelon

Greenland

Philippines

Peru

Eritrea

Palau

Saint Vincent and the Grenadines

Trinidad and Tobago

Hungary

Qatar

Suriname

Eswatini

Pitcairn Islands

Turks and Caicos

Iceland

Saudi Arabia

Venezuela

Ethiopia

Samoa

United States

Ireland

Taiwan

Gabon

Solomon Islands

Virgin Islands (UK)

Italy

Thailand

Gambia

South Georgia and the South Sandwich Islands

Virgin Islands (US)

Latvia

Timor-Leste

Guinea

Tokelau

Liechtenstein

Turkmenistan

Guinea-Bissau

Tonga

Lithuania

Uzbekistan

Kenya

Tuvalu

Luxembourg

Yemen

Lesotho

United States Minor Outlying Islands

Macedonia

Liberia

Vanuatu

Malta

Libya

Wallis and Futuna

Monaco

Madagascar

Netherlands

Malawi

Norway

Mali

Poland

Mauritania

Portugal

Mauritius

Romania

Mayotte

Serbia

Morocco

Slovakia

Mozambique

Slovenia

Republic of the Congo

Spain

Reunion

Svalbard and Jan Mayen

Rwanda

Sweden

Saint Helena

Switzerland

Sao Tome and Principe

Turkey

Senegal

United Kingdom

Seychelles

Sierra Leone

Somalia

South Sudan

Sudan

Togo

Tunisia

Uganda

Western Sahara

Zimbabwe