Check these release notes to see the latest information about improvements we have made and issues we have resolved.
April 12, 2022
Firmware version 3.1.66
Bang & Olufsen Cisco 980
The Bang & Olufsen Cisco 980 is a premium over-ear headset that delivers superior design, outstanding audio, and leading business communications.
The B&O Cisco 980 comes with the Cisco Headset USB HD Adapter for use with devices that don't offer a reliable Bluetooth solution. The headset can also connect to devices via the included USB-C to USB-A cable. The USB-C cable also acts as a charging cable and can connect to any powered USB adapter.
For more information, see Get started with your Bang & Olufsen Cisco 980.
You can download the latest Bang & Olufsen Cisco 980 firmware in the following places:
Source | About | Connection | More information |
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Bang & Olufsen mobile app | The Bang & Olufsen mobile app lets you update, control, and customize your headset from any iPhone or Android mobile device. | Bluetooth ® |
Source | About | More Information | ||
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Cisco Accessory Hub enables you to download the latest Cisco Headset USB HD Adapter firmware. You can also upload older firmware versions to the adapter from your desktop. You can find older firmware versions on the Cisco Software Download page. | ||||
Webex App | You can download the latest headset firmware through the USB cable. Webex desktop app prompts you to update your headset or USB Adapter whenever there is a new firmware version available. | |||
Cisco Jabber, version 12.8 or later | You can download the latest adapter firmware with Cisco Jabber for Windows or Mac. Jabber prompts you to update your adapter whenever there is a new firmware version available. |
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Cisco IP Phone 8800 Series | You can download the latest adapter firmware with the Cisco IP Phone 8800 Series through the USB cable. Your phone prompts you to upgrade whenever new firmware is available.
| Cisco IP Phone 7800 and 8800 Series Accessories Guide for Cisco Unified Communications Manager | ||
This section describes specific known limitations in the Bang & Olufsen Cisco 980.
For information on known limitations to the Cisco Headset USB HD Adapter see Cisco Headset USB HD Adapter Release Notes.
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Bluetooth connection issues on the Cisco DX80 and Cisco DX70
Some Webex Desk Devices such as the DX80 and DX70 have older Bluetooth technology. These devices will have difficulty maintining a strong wireless connection with newer headset models, including the Bang & Olufsen Cisco 980. You can use the Cisco Headset USB HD Adapter included with your headset for a quality wireless experience without directly pairing to the DX80 or DX70.
The Bang & Olufsen Cisco 980 is available for deployment in the countries and regions listed below.
North America | Europe | Asia | Latin America | Africa | Oceania |
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Anguilla | Albania | Bahrain | Argentina | Algeria | American Samoa |
Antigua and Barbuda | Andorra | Bangladesh | Belize | Angola | Antarctica |
Aruba | Austria | Bhutan | Brazil | Benin | Australia |
Bahamas | Belgium | Cambodia | Colombia | British Indian Ocean Territory | Christmas Island |
Barbados | Bosnia and Herzegovina | China | Costa Rica | Burkina Faso | Cocos (Keeling) Islands |
Canada | Bulgaria | Hong Kong | Dominican Republic | Burundi | Cook Islands |
Cayman Islands | Cyprus | Indonesia | Ecuador | Cameroon | French Polynesia |
Dominica | Czech Republic | Iraq | El Salvador | Cape Verde | Guam |
Grenada | Denmark | Japan | Equatorial Guinea | Central African Republic | Heard Island and Mcdonald Islands |
Guadeloupe | Estonia | Jordan | Falkland Islands | Chad | Kiribati |
Haiti | Faroe Islands | Korea | French Guiana | Comoros | Marshall Islands |
Jamaica | Finland | Kuwait | Guatemala | Cote d'Ivoire | Nauru |
Martinique | France | Lebanon | Guyana | Democratic Republic of the Congo | New Caledonia |
Montserrat | Georgia | Macau | Honduras | Djibouti | New Zealand |
Puerto Rico | Germany | Maldives | Nicaragua | French Southern Territories | Niue |
Saint Kitts and Nevis | Gibraltar | Nepal | Panama | Egypt | Norfolk Island |
Saint Lucia | Greece | Palestinian Occupied Territory | Paraguay | Equatorial Guinea | Northern Mariana Islands |
Saint Pierre and Miquelon | Greenland | Philippines | Peru | Eritrea | Palau |
Saint Vincent and the Grenadines Trinidad and Tobago | Hungary | Qatar | Suriname | Eswatini | Pitcairn Islands |
Turks and Caicos | Iceland | Saudi Arabia | Venezuela | Ethiopia | Samoa |
United States | Ireland | Taiwan |
| Gabon | Solomon Islands |
Virgin Islands (UK) | Italy | Thailand |
| Gambia | South Georgia and the South Sandwich Islands |
Virgin Islands (US) | Latvia | Timor-Leste |
| Guinea | Tokelau |
| Liechtenstein | Turkmenistan |
| Guinea-Bissau | Tonga |
| Lithuania | Uzbekistan |
| Kenya | Tuvalu |
| Luxembourg | Yemen |
| Lesotho | United States Minor Outlying Islands |
| Macedonia |
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| Liberia | Vanuatu |
| Malta |
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| Libya | Wallis and Futuna |
| Monaco |
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| Madagascar |
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| Netherlands |
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| Malawi |
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| Norway |
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| Mali |
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| Poland |
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| Mauritania |
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| Portugal |
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| Mauritius |
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| Romania |
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| Mayotte |
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| Serbia |
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| Morocco |
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| Slovakia |
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| Mozambique |
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| Slovenia |
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| Republic of the Congo |
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| Spain |
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| Reunion |
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| Svalbard and Jan Mayen |
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| Rwanda |
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| Sweden |
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| Saint Helena |
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| Switzerland |
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| Sao Tome and Principe |
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| Turkey |
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| Senegal |
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| United Kingdom |
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| Seychelles |
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| Sierra Leone |
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| Somalia |
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| South Sudan |
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| Sudan |
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| Togo |
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| Tunisia |
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| Uganda |
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| Western Sahara |
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| Zimbabwe |
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