Contacts are the collection of friends, colleagues, and customers that make up your personal and business world. It's an easy way for you to reach out and call someone without having to input their phone numbers.

Search for a contact

The Directories tab shows the personal contacts list when you open it. To view the contacts in corporate directories, search the contact by contact name or phone number. For the contacts from the Webex server, you can search only by the contact name.

Enter more characters to narrow down the results if you’re prompted to do so. Too many results make it difficult for you to locate your desired contact. The phone doesn't show all the results if the number of found contacts reaches the maximum limit. Your administrator configures the limit.

The search results also display the names of the directories where the contacts are collected. The directory display names vary from configurations.

1

Press the Contacts key.

2

Enter the contact name or the phone number in the search bar.

The search starts after you enter three characters in the search bar.

3

Navigate through the results to find your desired contact.

Favorite and unfavorite a contact

Make it easy to connect with the people that you often contact. You can add the contacts from your personal address book and corporate directories to Favorites.

After added a corporate contact to Favorites, you can edit the contact name. When removed from Favorites, the contact name reverts to the original.

1

Press the Contacts key.

2

Search for the contact that you want to add from your corporate directories.

3

Open the contact details and do one of the following actions based on your phone mode:

For 9841, 9851, and 9861 phones Press Favorite.

Icon for 9871 and 8875 for common topics Tap the Add to Favorites button.

The contact is added to Favorites.
4

To remove a contact from Favorites, open the contact in the Favorites list and select Unfavorite or based on your phone model.

Make it easy to connect with the people that you often contact. You can add the contacts from your personal directory to Favorites.

1

Press the Contacts key.

2

Find the contact that you want to add from your personal directory.

3

Open the contact details and do one of the following actions based on your phone mode:

For 9841, 9851, and 9861 phones Press Options > Favorite.

Icon for 9871 and 8875 for common topics Tap the Add to Favorites button.

The contact is added to Favorites.
4

To remove a contact from Favorites, open the contact details in the Favorites list and do one of the following actions based on your phone model: Details > Options > Unfavorite.

For 9841, 9851, and 9861 phones Press Options > Unfavorite.

Icon for 9871 and 8875 for common topics Tap .

The contact is removed from Favorites.

Add a new contact to the personal directory

Add a personal contact in any of the following ways:

To quickly access contacts with whom you frequently communicate, add them to the phone directory.

1

Press the Contacts key.

2

Use the navigation cluster to navigate to the Directories tab.

3

Do one of the following actions based on your phone mode:

For 9841, 9851, and 9861 phones Press Add.

Icon for 9871 and 8875 for common topics Select The add button.

4

Enter the contact name and phone numbers.

5

Select Save.

The contacts that you add on the phone web page will display as personal contacts in the Directories tab.

1

On the phone web page, select User Login > Personal Directory.

2

Click Add to Personal Directory.

3

Add name and phone numbers. The number contains work number, mobile number, and home number.

4

Click Submit All Changes.

In the Recents list on the phone, you can add external phone numbers or contacts in corporate directories to your personal directory.

1

Open the Recents list.

2

Locate the phone number or contact that you want to add.

3

Do one of the following actions based on your phone model:

For 9841, 9851, and 9861 phones Press Options > Add to contact.

Icon for 9871 and 8875 for common topics Tap and then tap The add button.

4

Edit the name and phone number information.

5

Select Save to save the contact.

Edit a contact

Sometimes, your contacts change their phone numbers or have alternate phone numbers. Edit the contacts in your personal directory to keep the information updated.

You can't edit the contacts in the corporate directories. Adding the corporate contacts to Favorites enables you to edit the contact's nickname but not the phone numbers. When you remove the contact from Favorites, the contact name reverts to the original.

1

Press the Contacts key.

2

Find the contact that you want to update from your personal directory or from Favorites.

3

Open the contact details and do one of the following actions based on your phone model:

For 9841, 9851, and 9861 phones Press Options > Edit contact or Edit nickname.

If the contact is added to Favorites from the corporate directory, you can only edit the nickname.

Icon for 9871 and 8875 for common topics Tap The Edit button.

4

Update the contact information.

5

Select Save to save the changes.