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Feb 27, 2020 | view(s) | people thought this was helpful

How Do I Generate a HAR File for Troubleshooting Browser Issues?

How do I generate a HAR file for troubleshooting browser issues?

How do I generate an HTTP Archive format or HAR file in the Chrome Browser?

How do I generate a HAR file in the Firefox Browser?

How do I generate a HAR file in the Safari Browser?

How do I generate a HAR file in Internet Explorer?

To generate the HAR file for Chrome and Microsoft Edge (Chromium based):

  1. Open Google Chrome and go to the page on which you are experiencing the issue.
  2. From the Chrome User-added image menu bar select More tools > Developer Tools.
  3. From the opened panel, select the Network tab.
  4. Look for a round record User-added imagebutton in the upper left corner of the tab, and make sure it's red. If it is grey, click on it to start the Network recording log (Ctrl+E).
  5. Check the Preserve log box.
  6. Click the Clear User-added imagebutton to clear out any existing logs from the Network tab.
  7. Reproduce the issue that you were experiencing, under the Name column right-click on any network request within the grid, select Save all as HAR with Content.
  8. Select Desktop, then click the Save button.

To generate the HAR file for Firefox:
  1. Open Firefox and go to the page on which you are experiencing the issue.
  2. Select the Firefox User-added image menu at the top-right of your browser window, then select Web Developer > Network.
  3. The Developer Network Tools opens as a panel at the side or bottom of Firefox. Click the Network tab.
  4. Reproduce the activity that was causing the issue in the browser, then right-click anywhere within the grid of network requests, select Save All As HAR.
  5. Select Desktop, then click the Save button.

To generate the HAR file for Internet Explorer and Microsoft Edge (Non-Chromium based):
  1. Open Internet Explorer and go to the page which has the issue.
  2. Press F12 on your keyboard.
  3. The Developer Network Tools opens as a panel at the side or bottom of Firefox. Click the Network tab.
  4. Reproduce the activity that was causing the issue before, while the network requests are being recorded.
  5. Once you have reproduced the issue, click the Export as HAR (Ctrl+S) User-added image button.
  6. Give the file a name, select Desktop for the saving location, and then click the Save button.

To generate the HAR file for Safari:
  1. Click on the Develop drop-down menu, and then select Show Web Inspector.
    • If you don’t see the Develop drop-down menu in the menu bar, choose Safari > Preferences, click Advanced, then select Show Develop menu in menu bar.
  2. Click the Network tab and reproduce the activity that is causing issues.
  3. Click the download Web Archive User-added image icon, and then save the web archive file to your desktop.

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