Download the Remote Access Agent installer to install and setup the agent to fit your needs.
Making changes to the Remote Access Agent settings through Site Administration doesn't apply to existing installations. Uninstall and reinstall the Remote Access Agent to apply any changes.
On the remote computer, the customer goes to your Webex site.
On the navigation bar, the customer selects Assistance > Support.
On the Support page, the customer goes to the Downloads section, and then selects the Download Remote Access Installer for Windows link.
The customer downloads and runs the InstallShield Wizard for Webex Remote Access.
The Remote Access setup wizard appears. In the setup wizard, the customer types information and specifies options on the following panels:
On the Setup Complete panel, the customer selects Finish to complete installation of the Remote Access Agent.
The Remote Access Agent logs the remote computer in to the Remote Access network.
The Webex Remote Access - Available icon appears on the remote computer’s taskbar.
The computer, represented by the computer icon on the Manage Groups page, appears in the Root group.
The computer is now available for remote access.