Error: 'You are no longer connected to the meeting. Automatically reconnecting...' when Starting a Meet Now Meeting

 

ISSUE 
Users may experience an error message stating, "You are no longer connected to the meeting. Automatically reconnecting..." when attempting to start a meeting using the Meet Now feature. This error can prevent users from joining or starting their scheduled meetings promptly.

RESOLUTION
To effectively resolve this issue, users should perform the following steps:

  1. Sign in to User Hub.
  2. Click your profile picture, and then select More features.
  3. Click on the 'Meet now' settings option.
  4. Enter a new password for instant meetings into the Meeting password and Confirm password fields.
  5. Scroll to the bottom of the page, then click the Save button.
  6. Launch a meeting using the Meet Now desktop client.
CAUSE
This error is commonly triggered when the password or meeting requirements on the user's Webex site have recently changed. Such changes can cause a mismatch between the user's Meet Now desktop client settings and the Webex site's current configuration, leading to connectivity issues.



If the issue continues, please contact Cisco support for more help.

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