By default, all the features are accessible to users. Hiding a feature prevents users from accessing and configuring it further. They can continue to use the feature if they've already configured it, or you’ve configured it for them in the Control Hub. You can show or hide the features at the organization level.

1

Sign in to Control Hub.

2

Go to Services > Calling > Client Settings > Settings.

3

Go to the Hide Calling Settings section and click Hide Calling Settings.

4

Turn off the features that you want to hide, and turn on the features that you want to show.

5

Click Save.

Hide Calling Settings

Impacts

When you turn off the features, the following impacts occur:

  • Those features don’t appear in User Hub and Webex App.

    It may take 12 hours for the changes to reflect in Webex App or the user may need to sign in again to see the changes.

  • Users can't manage those features through the phone menu and FAC.
  • Users can't access the public API of those features. However, Admins can access.

Limitation

You can't hide any feature accessible through third-party devices and Room Devices.