Priority alert allows you to set up a unique ringtone based on predefined criteria. This is helpful, when the user wants to be quickly notified that a specific phone number is calling.
Sign in to Control Hub, then under Management, select Users.
Select a user and click the Calling tab.
Go to the Call handling section and select Priority Alert.
Turn on the toggle.
Select a predefined schedule from the drop-down list.
If you don’t see a schedule that you want to use for this setting, you can create a new schedule from the Schedules page. For more information, see Create Schedules.
Click Add Schedule to set the following parameters:
Click Save to save your priority alert parameters.
The created schedule is added to a Alert or Don't alert table. You can edit or delete schedules from the tables, as needed.