To deploy the Webex Scheduler for Microsoft Outlook, install it from the Microsoft AppSource and follow the instructions in Deploy add-ins in the admin center. You can also install it locally.


Before you deploy the Webex Scheduler for Microsoft Outlook, check to make sure you meet the minimum system requirements. See the list of requirements and the current known issues and limitations.

To enable the Webex Scheduler, first make sure that your Webex site version is WBS39.1 or later. To find out which versions you’re using, see Find Your Cisco Webex Meetings Version Number.

  1. Do one of the following:

    • If you manage your Webex site in Webex Control Hub, from the customer view in https://admin.webex.com, go to Services. Under Meeting, select Sites, choose your site, and then select Configure Site. Under Common Settings, select Site Options.

    • If you manage your Webex site in Webex Site Administration, sign in to Webex Site Administration and go to Configuration > Common Site Settings > Options.

  2. In the Third-Party Integration section, under Microsoft (Microsoft 365 and Microsoft Teams), check Automatically link users with this Webex site if their Webex account email address matches their Microsoft 365 email address and select Update.

Allow Microsoft 365 Calendar Events on Your Webex Site

If you want to events scheduled from Microsoft 365 to appear on your Webex site, check List Microsoft 365 calendar events on the Webex site when authorized by tenant administrator.

You can also let users add events scheduled in the Webex Meetings Scheduler to their meetings list on their Webex site by checking Allow individual users to add the calendar integration for their upcoming meetings list in Modern View.

Authorize a Tenant Administrator

After you enable the Webex Scheduler, authorize a tenant administrator.

  1. Select Add New Authorization.

  2. A new window opens. Sign in with your Microsoft administrator account.

  3. In the Permissions requested section, select Accept.

  4. Select Update, and then refresh the page to view the updated Tenant ID and Tenant Domains fields.

Webex Scheduler Authorization

Tenant administrators can authorize the Webex Scheduler for everyone in their tenant. Individuals with Microsoft 365 accounts can also authorize the Webex Scheduler for themselves. The permissions required for authorization depend on which type of authorization you use.

If you have a Microsoft Exchange integration but don't want Webex Meetings to access Microsoft 365 account information, you can still enable the Webex Scheduler. This is required for on-premises Microsoft Exchange users who want to use the Webex Scheduler.

You can't enable the Webex Scheduler for Microsoft 365 and an on-premises Microsoft Exchange integration at the same time. Choose one or the other.

  1. Do one of the following:

    • If you manage your Webex site in Webex Control Hub, from the customer view in https://admin.webex.com, go to Services. Under Meeting, select Sites, choose your site, and then select Configure Site. Under Common Settings, select Site Options.

    • If you manage your Webex site in Webex Site Administration, sign in to Webex Site Administration and go to Configuration > Common Site Settings > Options.

  2. In the Third-Party Integration section, under Microsoft Outlook Integrations without Microsoft 365 Authorization, check Enable Microsoft Outlook integration while disallowing Webex Meetings from accessing Microsoft 365 account information and select Update.