Try these steps if you can't hear any sound in your headset.

• Check the volume level on your headset.

• Ensure that the audio output on your device is set to Cisco HS 730.

• Turn off music or hold a call on other active sources.

• Reboot your headset.

• If you are listening to music:

  • Press Play on your device to make sure audio is playing.

  • Play audio from content stored directly on your device.

• Make sure your headset is within 30 feet (9 meters) of your intended device.

• Disconnect the USB adapter if it is not in use.