Configure Virtual Agents
Before you begin
Log in to the customer organization using the URL https://admin.webex.com and navigate to .
In the Channel Enablement page, choose an options:
In the Create a Dialogflow agent before proceeding page, choose one option:
Select the Dialogflow API version:
Enter the Virtual Agent name and the name must be unique and should not be more than 50 characters.
Click Finish to create the Virtual Agent. The Features page appears and displays the newly created virtual agent card.
The In Use label in the card shows the number of templates where you have used this virtual agent. The label card shows zero for new virtual agent.