• Check the volume level on your headset.

  • Ensure that the audio output on your device is set to Cisco HS 730.

  • Turn off music or hold a call on other active sources.

  • Reboot your headset.

  • If you are listening to music:

    • Press Play on your device to make sure audio is playing.

    • Play audio from content stored directly on your device.

  • Make sure your headset is within 30 feet (9 meters) of your intended device.