Sign in to Control Hub, then under Management, click Users.


Choose a user and click Calling.


Go to the Between-User Permissions section and then choose Privacy.


Choose the appropriate Auto Attendant Privacy settings for this user.

  • Allow this user to be dialed by extension
  • Allow this user to be dialed by first or last name

Check the Enable Privacy check box. You can then decide whether to block everyone by leaving the Search user by name field empty or choose who can monitor this user's line status.

Using the executive example above, you'd search for the name of their administrative assistant.


Click Save.

Want to see how it's done? Watch this video demonstration on how to manage privacy settings for a user in Control Hub.