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Network Trace Logger
Feedback?Network Trace Logger
Description
A trace utility used for case escalations related to DNS/latency/network issues.
Gather the following:
- Three forward traces
- Fifteen reverse traces ( Three from each Webex Looking Glass)
- Pathping
- Netstat
- TCPView (Third party Systinternals utility)
- NSLookup
- Dig (DNS queries)
- Proxycfg and misc Proxy reg keys (to see if Proxy is enabled)
- IPConfig /all and /displaydns
- System Info (Contains system info but not complete details as when using msinfo32)
- Netsh (shows misc network and system config)
- Tasklist (running processes)
- Misc Webex registry keys
Supported OS/Version
Windows 10
Supported Cisco Webex Product Version
All Versions
Download
Instructions (How to capture logs)
- Double-click on wbxlogger2.exe.
- Input your Webex URL. (i.e. SITENAME.webex.com)
- Follow onscreen prompts.
- Once completed, wbx_supp_log.txt log file will open automatically. Save the file and email us a copy.
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