Install Webex Contact Center Desktop
Operating systems and browsers that support Desktop as an application are:
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Operating systems—Windows 10 and Windows 11, macOS, and ChromeOS
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Web browsers—Google Chrome and Edge Chromium (MS Edge)
1 |
In the address bar of your browser, enter the URL provided by your administrator. You don't need to download any URL as it is a browser-based installation. |
2 |
Sign in to Desktop by providing your email address and password. |
3 |
Use one of the following options to install Agent Desktop:
Troubleshooting: If you do not see the Install Webex CC Desktop icon in the address bar or the Install Application notification, consider the following:
When you access the Desktop either from the web browser or as an application, the user experience (UX) remains unchanged, except that the address bar is not part of the application. |
4 |
Click Install. When installed, Desktop opens in an individual application window as a separate desktop application. You can
add the application to your home screen or pin it to your taskbar for easy
access.
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