Webex for Cisco BroadWorks is an offer that integrates BroadWorks Calling in Webex. Subscribers use a single application (the Webex app) to take advantage of features provided by both platforms:

• Users call PSTN numbers using your BroadWorks infrastructure.

• Users call other BroadWorks numbers using your BroadWorks infrastructure (audio/video calls by selecting the numbers associated to the users or the dialpad to introduce the numbers).

• Users can, alternatively, make a Webex VOIP Call over the Webex Infrastructure by selecting the option “Webex Call” on the Webex app. (These calls are Webex app to Webex app, not Webex app to PSTN).

• Users can host and join Webex Meetings.

• Users can message each other one to one or in spaces (persistent group chat), and benefit from features like search and file share (on Webex infrastructure).

• Users can share presence (status). They can choose custom presence or client calculated presence.

• After we onboard you as a Partner Organization in Control Hub, with the correct entitlements, you can configure the relationship between your BroadWorks instance and Webex.

• You create customer organizations in Control Hub, and provision users in those organizations.

• Each subscriber in BroadWorks gets a Webex identity based on their email address (Email ID attribute in BroadWorks).

• Users authenticate against BroadWorks or against Webex.

• Clients are issued with long-lived tokens to authorize them for services at BroadWorks and Webex.

The Webex App at the center of this solution; it’s a brandable application available on Mac/Windows desktops, and Android/iOS mobiles and tablets.

There’s also a web version of the Webex App that doesn't currently include calling features.

The client connects to the Webex cloud to deliver messaging, presence, and meetings features.

The client registers to your BroadWorks systems for calling features.

The Webex cloud works with your BroadWorks systems to ensure a seamless user provisioning experience.