We're giving you a sneak peek of the new designs and features in Cisco Webex Control Hub. The new Overview page is currently in public preview. Click the toggle button to view the new design.

At a quick glance, the Overview page shows you the status of the Webex services, Webex devices, and users in your organization. Click the ellipsis button on any card to choose an option that takes you straight to the respective page in Control Hub. Hover over one of the highlighted numbers in the Onboarding and Devices cards to see a breakdown of users or devices with that status.

Webex Services

The Webex Services card lets you know if Webex services in your organization are up and running. You can find out when a Webex service is:

  • Green—Service is online.

  • Yellow—Service has an issue.

  • Red—Service is offline or has a major outage.

  • Gray—Service hasn't been set up yet.

Click the ellipsis button and select View Service Page to go to the Webex Global Service Status page to find out more information about any upcoming maintenance or upgrades.

Hybrid Services

The Hybrid Services card shows you when the status of a hybrid service is:

  • Green—Service is online.

  • Yellow—Service has an issue.

  • Red—Service is offline or has a major outage.

  • Gray—Service hasn't been set up yet.

Click a hybrid service to open its configuration page in Control Hub.

Onboarding

The Onboarding card shows you how many users have activated their accounts to use Webex services. You can see a breakdown of how many users are:

  • Active—These users have verified their email addresses and signed in at least once.

  • Verified—These users email addresses are verified, but they haven't signed in. Their status changes to Active when they sign in.

  • Not Verified—These users haven't verified their email addresses. You can resend another verification email to the users.

  • Inactive—These users have been deactivated and can no longer access Webex services.

Click on any of the percentages to open the Users page to follow up on users who haven't yet activated their accounts.

Devices

The Devices card shows you the status of all the devices in your organization. Click a number to see a filtered list on the Devices page.

Feedback

Click the feedback button to let us know what you think about the new Control Hub design and how we can improve it.