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Configureer privacy voor lijnstatusbewaking, doorverbonden gesprek opnemen en inbreken
Elke gebruiker in een organisatie kan de lijnstatus van andere gebruikers standaard controleren. Als beheerder kunt u privacy voor een gebruiker inschakelen om alleen bepaalde leden toe te staan de lijnstatus van de gebruiker te bewaken. Configureer de privacy-instellingen van de gebruiker en bepaal wie de lijnstatus mag bewaken. Elke gebruiker in een organisatie kan gericht gesprek opnemen en inbreken op een andere gebruiker, virtuele lijn of werkplek. U kunt de privacy afdwingen voor de instelling voor doorverbonden gesprek opnemen en inbreken, zodat een gebruiker alleen specifieke leden kan toestaan om doorverbonden gesprek opnemen en inbreken op de gebruiker. Als deze optie is ingeschakeld, kunnen alleen de leden die u selecteert de doeltelefoonlijn bewaken en een gericht gesprek opnemen of inbreken.
Enable privacy for a user
1 |
Sign in to Control Hub, and go to . |
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Choose a user and click Calling. |
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Go to the Between-user Permissions area and then choose Privacy. |
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Kies de juiste instellingen voor Privacy van virtuele operator voor deze gebruiker.
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Schakel het selectievakje Privacy inschakelen in. You can then decide to block everyone by not choosing members from the drop-down list. Alternatively, you can choose the users, workspaces, and virtual lines that can monitor the line status of this user. If you're a location administrator, only the users, workspaces, and virtual lines pertaining to your assigned locations appear in the drop-down list. Uncheck the Enable Privacy check box to allow everyone to monitor the line status. |
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Check the Enforce privacy for directed call pickup and barge-in check box to enable privacy for directed call pickup and barge-in.
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From Add member by name, choose the users, workspaces, and virtual lines that can monitor the phone line status and invoke directed call pickup and barge-in. |
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To filter the members that you select, use the filter by name, number or ext field. |
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Click Remove All to remove all the selected members. To remove an individual member, click Delete next to the member's name. |
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Klik op Opslaan. |
Enable privacy for a workspace
Voordat u begint
1 |
Sign in to Control Hub, and go to . |
2 |
Choose a workspace and click Calling. |
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Go to the Workspace Permissions section and then choose Privacy. |
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Choose the appropriate Auto Attendant Privacy settings for this workspace.
|
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Schakel het selectievakje Privacy inschakelen in. You can then decide to block everyone by not choosing members from the drop-down list. Alternatively, you can choose the users, workspaces, and virtual lines that can monitor the line status of this workspace. If you're a location administrator, only the users, workspaces, and virtual lines pertaining to your assigned locations appear in the drop-down list. You can uncheck the Enable Privacy check box to allow everyone to monitor the line status. |
6 |
Check the Enforce privacy for directed call pickup and barge-in check box to enable privacy for directed call pickup and barge-in.
|
7 |
From Add member by name, choose the users, workspaces, and virtual lines that can monitor the phone line status and invoke directed call pickup and barge-in. |
8 |
To filter the members that you select, use the filter by name, number or ext field. |
9 |
Click Remove All to remove all the selected members. To remove an individual member, click Delete next to the member's name. |
10 |
Klik op Opslaan. |
Enable privacy for a virtual line
1 |
Sign in to Control Hub, go to Services > Calling, click Virtual Lines. |
2 |
Choose a virtual line and click Calling. |
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Go to the Between-user Permissions area and then choose Privacy. |
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Choose the appropriate Auto Attendant Privacy settings for this virtual line.
|
5 |
Schakel het selectievakje Privacy inschakelen in. You can then decide to block everyone by not choosing members from the drop-down list. Alternatively, you can choose the users, workspaces, and virtual lines that can monitor the line status of this virtual line. If you're a location administrator, only the users, workspaces, and virtual lines pertaining to your assigned locations appear in the drop-down list. Uncheck the Enable Privacy check box to allow everyone to monitor the line status. |
6 |
Check the Enforce privacy for directed call pickup and barge-in check box to enable privacy for directed call pickup and barge-in.
|
7 |
From Add member by name, choose the users, workspaces, and virtual lines that can monitor the phone line status and invoke directed call pickup and barge-in. |
8 |
To filter the members that you select, use the filter by name, number or ext field. |
9 |
Click Remove All to remove all the selected members. To remove an individual member, click Delete next to the member's name. |
10 |
Klik op Opslaan. |