When you configure clusters and user templates in Webex Control Hub during Service Provider onboarding, you exchange the following BroadWorks data which Webex stores:

• Xsi-Actions URL

• Xsi-Events URL

• CTI interface URL

• Authentication service URL

• BroadWorks Provisioning Adaptor credentials

This table lists user and enterprise data that is exchanged as part of user provisioning through the Webex APIs.

Webex for Cisco BroadWorks APIs support both partial and full user removal. This table lists all user data that is stored during provisioning and what is deleted in each scenario.

Webex Authentication

Webex authentication refers to user sign-in to a Webex app by any of the Webex support authentication mechanisms. ( BroadWorks authentication is covered separately.) This table illustrates the type of data exchanged between the different components on the authentication flow.

BroadWorks Authentication

BroadWorks authentication refers to user sign-in to a Webex app using their BroadWorks credentials. This table illustrates the type of data exchanged between the different components on the authentication flow.

BroadWorks Password Expiration Notification During Login

This feature enhances the login process and controls the login flow based:

Login warning and error message enhancement:

• At present the Wexbex for BWKS users who use BroadWorks authentication and login through the UAP do not get notification that their password is about to expire or that they are unable to login because the password has already expired. With this feature, if the password is about to expire in 10 days or less - the user receives warning that password is about to expire with indication how many days are left, and the user is advised to contact the Partner, or to follow the Forgot Password link on the login screen to reset their password.
• If the password has expired and the configuration in BroadWorks ‘enforcePasswordChangeOnExpiry’ is set to true then error “incorrect username and password” was thrown but now with this feature the error message is enhanced: The login attempt failed. The combination of the User ID and password provided does not match our records or your password needs to be updated. Try again or contact your administrator to update the password. Error code 100006

Control login flow:

• Partner can restrict the login by enabling a setting “w4bwks-password-expiry-fail-login". This setting “can be enabled by Cisco upon request from a partner. If BroadWorks password has expired, the configuration in BroadWorks ‘enforcePasswordChangeOnExpiry’ is set to false and the setting ‘w4bwks-password-expiry-fail-login' is enabled then error is thrown saying password got expired x days ago whereas if setting service is disabled, then login is allowed. By default, the setting is disabled.

The Forgot Password link on the login page is configurable by the partner as part of Customized Branding: Advanced Customization. Partners must configure the link to redirect users to the partner's portal for password management and reset.

Client Configuration Retrieval

This table illustrates the type of data exchanged between the different components while retrieving client configurations.

This section describes the data moving between components during re-authentication after token expiry, either through BroadWorks or Webex.

This table lists data movement for calling.

This table lists data movement for messaging, presence, and meetings.