With Device Settings (previously Phone Settings) capabilities in Control Hub, a Webex Calling admin has the ability to customize configuration options for Cisco MPP, ATA, and DECT devices. Device Settings are configurable on an organization, location, or device-level and provide more setting and override options. There is no device-level option available for DECT
Before you begin
In Control Hub, configure device settings for the organization level.
Changing settings at the organization level applies to all locations. |
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From the customer view in https://admin.webex.com, go to . |
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In the Device section, click Confiure Default Device Settings. |
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Choose the device settings to modify for the override option. |
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Follow the steps to apply the override changes. |
Before you begin
In Control Hub, configure device settings for the location level.
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From the customer view in https://admin.webex.com, go to Services. |
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Select . |
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Select the location from the table. |
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Click Configure Device Settings |
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Choose the device settings to modify for the override option. |
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Follow the steps to apply the override changes. |
Before you begin
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In Control Hub, configure settings on the device level for device modifications.
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Devices resync after business hours, with the configuration applied to the device.
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Configuration to devices are only good until the next schedule resync.
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Control Hub configurations override manual configurations on devices, for the options listed.
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From the customer view in https://admin.webex.com, go to Management. |
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Select Users, then select the user to modify. |
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Select the device you wish to configure. |
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Click Device Settings. |
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Choose the device settings to modify for the override option. |
Customer Background Image |
Specify a URL to use as your custom background (wallpaper) image. URLs provided must link directly to an image file and be in HTTP, HTTPS, or filepath format.
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Phone Language |
Select the language for your MPP phone. Setting this will override the default language setting in place for your provisioned location. |
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Backlight Timer |
Choose the length of time (in minutes) that the phone’s backlight should remain on. |
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Screen Timeout (Screen Saver) |
Specify the amount of inactive time needed (in seconds) before the phone’s screen saver activates. |
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Quality of Service (QOS) |
Allows you to enable/disable tagging of packets from the local device to the Webex Calling platform. |
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Cisco Discovery Protocol (CDP) |
Allows you to enable/disable CDP for local devices.
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Link Layer Discovery Protocol (LLDP) |
Enable/disable Link Layer Discovery Protocol for local devices.
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Audio Codec Priority for MPP |
Choose up to three predefined codec priority options available for your region.
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Audio Codec Priority for DECT |
Choose up to three predefined codec priority options available for your region.
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Audio Codec Priority for ATA |
Choose up to three predefined codec priority options available for your region.
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USB Ports |
Enable/disable the use of the USB ports on Multi-Platform phones.
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MPP Web Access (User) |
Enable/disable user-level access to the web interface of Multi-Platform Phones.
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Change the Default CQ Agent Softkey Location |
Choose the location of the Call Queue Agent Login/Logout softkey on Multi-Platform Phones. |
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Off-Hook Timer |
Specify the amount of time (in seconds) that a phone can remain off-hook. |
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Default Logging Level |
Specify the debugging level for MPP phones.
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Wifi Network SSID and password |
Specify the Wifi SSID and password for wireless-enabled MPP phones.
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Set the POE Mode |
Enable/disable the Power-Over-Ethernet mode for Multi-Platform Phones.
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Enable the Local Firewall feature |
Enable/disable local firewall capability on Multi-Platform Phones.
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Set up to 10 Multicast groups |
Select up to 10 Multicast Group URLs (each with a unique Listening Port).
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Enable/Disable DND Services |
Enable/disable Do-Not-Disturb capabilities for Multi-Platform Phones. |
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Enable/Disable 802.1x |
Enable/disable Port-Based Network Access Control for devices. |
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Set the Hoteling Guest Association Timer |
Choose the duration (in hours) of Hoteling guest login. |
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Set a VLan |
Specify a numeric Virtual LAN ID for devices.
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Enable/Disable QOS |
Enable/disable quality of service tagging of packets from the local device to the Webex Calling platform. |
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Enable/Disable CDP & LLDP |
Enable/disable Cisco Discovery Protocol for local devices and Link Layer Discovery Protocol for local devices.
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Choose from a list of predefined Codec Priorities — Coming soon |
Choose up to three predefined codec priority options available for your region.
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Enable/Disable 802.1x |
Enable/disable Port-Based Network Access Control for devices. |
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Set the Hoteling Guest Association Timer |
Choose the duration (in hours) of Hoteling guest login. |
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Set a VLan |
Specify a numeric Virtual LAN ID for devices.
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Enable/Disable QOS |
Enable/disable quality of service tagging of packets from the local device to the Webex Calling platform. |
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Enable/Disable CDP & LLDP |
Enable/disable Cisco Discovery Protocol for local devices and Link Layer Discovery Protocol for local devices.
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Choose from a list of predefined Codec Priorities — Coming soon |
Choose up to three predefined codec priority options available for your region.
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Set the Hoteling Guest Association Timer |
Choose the duration (in hours) of Hoteling guest login. |
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Set a VLan |
Specify a numeric Virtual LAN ID for devices.
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Enable/Disable QOS |
Enable/disable quality of service tagging of packets from the local device to the Webex Calling platform. |
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Enable/Disable CDP & LLDP |
Enable/disable Cisco Discovery Protocol for local devices and Link Layer Discovery Protocol for local devices.
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Choose from a list of predefined Codec Priorities — Coming soon |
Choose up to three predefined codec priority options available for your region.
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