All Cisco headsets come with a limited liability warranty of either one or two years, depending on the specific model. Refer to the table below to find the warranty terms for your headset model.

If you are experiencing issues with your Cisco Headset, we recommend trying our troubleshooting steps first. If the issues persist, you can open a TAC case for more assistance. To open a TAC case, go to https://www.cisco.com/c/en/us/support/index.html and click Open New Case.

Table 1. Cisco Headset Models and Warranty Terms
Headset ModelsWarranty Terms
Cisco Headset 320 Series Two-Year limited liability warranty
Cisco Headset 520 Series Two-Year limited liability warranty
Cisco Headset 530 Series Two-Year limited liability warranty
Cisco Headset 560 Series One-Year limited liability warranty
Cisco Headset 720 Series One-Year limited liability warranty
Cisco Headset 730 One-Year limited liability warranty
B&O Cisco 950 earbuds One-Year limited liability warranty
B&O Cisco 980 headset One-Year limited liability warranty
Cisco Headset USB HD Adapter One-Year limited liability warranty

If needed, refer to Cisco headsets and webcams guide to identify your Cisco Headset model.