How Do I Clear the Cache for Webex?

Instructions to clear Webex cache on Windows

How do I clear the cache for Webex?

How do I clear the Webex cache?

How do I delete the Webex cache?

Error: 'Failed to connect to the server' when Trying to Log in to Webex app.


To clear the cache for Webex:


  1. Sign out of the Webex client.
  2. Press Ctrl + Alt + Del on your keyboard, then select Task Manager.
  3. Select More details (if you do not see Processes):
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  1. Under the Processes tab, right-click on Webex, then select End Task.
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  1. Right-click on the Windows (Start) button, and select Run. In the Open text box, enter %USERPROFILE%\AppData\Local.
  2. Navigate to the CiscoSpark folder.
  3. Delete all data here.


For steps to clear the cache on Mac, see: How Do I Clear the Webex Cache on a Mac?



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