Click your profile picture, go to Settings > Calling, and then scroll to Call Window Settings.

Using the drop-down menus, specify when you want your call control window to pop up.

Whatever option you choose here applies to all phone calls and Webex App calls.

• When using this computer for calls:

  • On all calls—You always want your call control window to pop up when you get a call.

  • Auto-minimize calls—You always want your call control window to minimize when you get a call.

• When using a desk phone or video device for calls:

  • On all calls—You always want your call window to pop up on your desktop when you get a call.

  • Auto-minimize calls—You always want your call control window to minimize when you get a call.