Webex AI Agent
Quickly build and use voice and digital AI agents to handle customer inquiries.
Get to know Webex AI Agent
Unlock the potential of AI Agent - where innovation meets inspiration.
What is Webex AI Agent?
The new Webex AI Agent delivers a true self-service experience by combining conversational intelligence across voice and digital channels with real-time automation for more authentic, human-like interactions.
What is Webex AI Agent?
Understand AI Agent types
Autonomous Agent
Make informed choices based on available information and predefined rules. Automate repetitive or time-consuming tasks.
Access and use a knowledge repository to provide informative and accurate answers to user queries.
Scripted Agent
Perform specific tasks that are clearly defined and structured.
Respond to questions based on a user-created training corpus, which is a collection of examples and answers.
Watch a demo
With Webex AI Agent, you can quickly set up and use voice and digital AI agents to tackle customer inquiries. Watch a sample demo showing how to create your own autonomous AI agent.
Don't have Webex AI Agent?
Request a personalized demo
Get in touch with our team of experts to learn more about what Webex AI Agent can do for your business.
Webex AI Agent documentation
Dive into AI Agent setup with our interactive guides.
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