Keep your Cisco Headset 500 Series or Cisco Headset 730 up to date with Webex App for Windows or Mac. We regularly update the headset firmware and add and improve features.
Cisco Unified Communications Manager (Unified CM) administrators can restrict headset upgrades to Unified CM sources. Check with your administrator if you aren't able to upgrade your headset through Webex App.
For the latest Cisco Headset 500 Series release information, see Cisco Headset 500 Series Release Notes.
For the latest Cisco Headset 700 Series release information, see Cisco Headset 700 Series Release Notes.
Open your Webex App.
Connect your headset to your computer with the included USB cable.
Click Update. The window shows your upgrade progress.