Before you begin

This feature sends personal information to a third-party organization, including the name, number, and location of the person who made the emergency call. Make sure your users are aware of this before you turn this feature on.

The email generated is available in English only. Translation of the Emergency Call Notification email is not currently supported.

From the customer view in, go to Services > Calling > Service Settings, and then scroll to Emergency call notification.

For more information, see Control Hub - Emergency Call Notification.