Cisco Webex Utilities and Drivers:
 

• Mac Webex Meeting Application Uninstaller
  • This utility uninstalls all Cisco Webex applications on your Mac.
• Meeting Services Removal Tool
  • This executable manually remove all Webex related folders and files (including AA/RA/NBR) from your (WIndows 7 and later) system.
• Remove Webex TFS
  • This batch file removes the TFS installation for all Webex services.
• Network Trace Logger
  • A trace utility used for case escalations related to DNS/latency/network issues.
• WBX Tracer
  • This utility gathers logs in a live session related to "in meeting" issues. It is used for diagnosing various meeting issues like application crashing, teleconference issues, and meeting connection issues (chat, polling, multimedia, NBR).
• WBS Trace Grabber
  • This is a utility used to gather data once a meeting is no longer in progress.
• Mac Log Tool
  • This is a utility used to gather data once a meeting is no longer in progress.
• WDL Installer/Uninstaller
  • This file is used to manually install/uninstall the Webex Document Loader which is required for document sharing and remote printing.
• Webex Java Applet Removal Utility
  • Removes Webex Java Applets along with some certificates specific to Webex.
• WRF2WMV Converter
  • This utility allows user to convert multiple WRF files generated by recording Webex meeting on a local machine to WMV file format in one batch.  After installation, additional usage details can be found in a README file in the installation directory.
• Cisco Webex Audio Driver Package Download for Mac
  • This is a special audio driver package used to allow admins to pre-install the drivers on the end-user computers.

• Process Monitor
  • A utility for issues where real time file/registry/process activity needs to be captured.
• Webcam Diagnostics
  • This is a webcam diagnostic application used for troubleshooting issues with webcams not working in a Webex meeting.

• Windows Debugging Tool
  • This Microsoft utility is used to gather Windows logs generated during application crashes.
• Wireshark (Ethereal)
  • This utility captures data for complex network connectivity type issues.
• Charles Web Debugging Proxy
  • This utility is used to perform HTTPS captures.