Webex App | VDI release notes

44.10 November, Webex App VDI version 44.10.2.31237

We've refreshed the VDI version of Webex App 44.10 and the associated plugins.

These are the 44.10 thin client plugin versions:

• 44.10.2.31237 (Windows)
• 44.10.2.31237 (MacOS)
• 44.10.2.31237 (Linux)

44.10 October, Webex App VDI version 44.10.1.31028

We've refreshed the VDI version of Webex App 44.10 and the associated plugins.

These are the 44.10 thin client plugin versions:

• 44.10.1.31028 (Windows)
• 44.10.1.31028 (MacOS)
• 44.10.1.31028 (Linux)

44.10 October, Webex App VDI version 44.10.0.30906

We've released the VDI version of Webex App 44.10 and the associated plugins.

These are the 44.10 thin client plugin versions:

• 44.10.0.30906 (Windows)
• 44.10.0.30906 (MacOS)
• 44.10.0.30906 (Linux)

New release of VDI Infrastructure

Citrix Virtual Applications & Desktops 7 CR 2407

Citrix Virtual Applications & Desktops 7 LTSR 2402 Cu1

New release of Thin or Fat Client OS

Apple MacOS 15 Sequoia

Features

For newly supported features, see the October 2024 release information in Webex App | What's New.

Limitations

• Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
• Citrix App Protection affects screen sharing in UCM Calling (blank screen)
• Optimize for my voice is not supported on Linux-based thin clients
• Optimize for all voices is not supported on Linux-based thin clients
• Directional audio is not supported on Linux-based thin clients
• Animated virtual background is not supported on Linux-based thin clients
• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
• The Webex App VDI plugin for Linux thin clients does not automatically upgrade
• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)
• Automatically Optimize Shared Content (Linux thin client is not supported)
• Video boosting for camera (Linux thin client is not supported)
• Customized animated virtual background is not supported
• ICE support for media optimization for UCM calling (Linux thin client is not supported)
• ICE support for media optimization for Webex calling
• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
• Music Mode (Linux thin client is not supported)
• Proximity Pair
• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
• Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)
• Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
• Hardware acceleration on Intel chips is not supported on Linux-based thin clients
• Sign Language Interpretation
• Local recording is not supported
• While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
• Remote Desktop Control during BFCP share for UCM calling is not supported under VDI

44.8 August, Webex App VDI version 44.8.1.30603

We've refreshed the VDI version of Webex App 44.8 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.8 thin client plugin versions:

• 44.8.1.30603 (Windows)
• 44.8.1.30603 (MacOS)
• 44.8.1.30603 (Linux)

44.8 August, Webex App VDI version 44.8.0.30457

We've released the VDI version of Webex App 44.8 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.8 thin client plugin versions:

• 44.8.0.30457 (Windows)
• 44.8.0.30457 (MacOS)
• 44.8.0.30457 (Linux)

New release of VDI Infrastructure

VMware Horizon 2406 (8.13)

Features

For newly supported features, see the August 2024 release information in Webex App | What's New.

Limitations

• Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
• Citrix App Protection affects screen sharing in UCM Calling (blank screen)
• Optimize for my voice is not supported on Linux-based thin clients
• Optimize for all voices is not supported on Linux-based thin clients
• Directional audio is not supported on Linux-based thin clients
• Animated virtual background is not supported on Linux-based thin clients
• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
• The Webex App VDI plugin for Linux thin clients does not automatically upgrade
• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)
• Automatically Optimize Shared Content (Linux thin client is not supported)
• Video boosting for camera (Linux thin client is not supported)
• Customized animated virtual background is not supported
• ICE support for media optimization for UCM calling (Linux thin client is not supported)
• ICE support for media optimization for Webex calling
• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
• Music Mode (Linux thin client is not supported)
• Proximity Pair
• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
• Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)
• Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
• Hardware acceleration on Intel chips is not supported on Linux-based thin clients
• Sign Language Interpretation
• Local recording is not supported
• While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
• Remote Desktop Control during BFCP share for UCM calling is not supported under VDI

44.6 September, Webex App version 44.6.3.30850

We've refreshed the VDI version of Webex App 44.6. This update includes the fix for metrics issue.

44.6 August, Webex App version 44.6.2.30589

We've refreshed the VDI version of Webex App 44.6 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.6 thin client plugin versions:

• 44.6.0.30611 (Windows)
• 44.6.0.30611 (MacOS)
• 44.6.0.30611 (Linux)

44.6 July, Webex App VDI version 44.6.0.30148

We've refreshed the VDI version of Webex App 44.6 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.6 thin client plugin versions:

• 44.6.0.30148 (Windows)
• 44.6.0.30148 (MacOS)

44.6 June, Webex App VDI version 44.6.0.30019

We've released the VDI version of Webex App 44.6 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.6 thin client plugin versions:

• 44.6.0.30019 (Windows)
• 44.6.0.30019 (MacOS)
• 44.6.0.30019 (Linux)

New release of VDI Infrastructure

Citrix Virtual Applications & Desktops 7 LTSR 2203 Cu5

Citrix Virtual Applications & Desktops 7 LTSR 1912 Cu9

Features

For newly supported features, see the June 2024 release information in Webex App | What's New.

Limitations

• Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)

• Citrix App Protection affects screen sharing in UCM Calling (blank screen)

• Optimize for my voice is not supported on Linux-based thin clients

• Optimize for all voices is not supported on Linux-based thin clients

• Directional audio is not supported on Linux-based thin clients

• Animated virtual background is not supported on Linux-based thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• ICE support for media optimization for UCM calling (Linux thin client is not supported)

• ICE support for media optimization for Webex calling

• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

• Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)

• Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients

• Hardware acceleration on Intel chips is not supported on Linux-based thin clients

• Sign Language Interpretation

• Local recording is not supported
• While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
• Remote Desktop Control during BFCP share for UCM calling is not supported under VDI

44.4 May, Webex App VDI version 44.4.0.29681

We've refreshed the VDI version of Webex App 44.4 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.4 thin client plugin versions:

• 44.4.0.29681 (Windows)
• 44.4.0.29681 (MacOS)
• 44.4.0.29681 (Linux)

44.4 April, Webex App VDI version 44.4.0.29324

We've released the VDI version of Webex App 44.4 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.4 thin client plugin versions:

• 44.4.0.29324 (Windows)
• 44.4.0.29324 (MacOS)
• 44.4.0.29324 (Linux)

New release of VDI Infrastructure

Citrix Virtual Applications & Desktops 7 LTSR 2402

New release of Thin or Fat Client OS

Unicon eLux RP 6 2302 LTSR CU3.1

Features

For newly supported features, see the April 2024 release information in Webex App | What's New.

Limitations

• Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)

• Citrix App Protection affects screen sharing in UCM Calling (blank screen)

• Optimize for my voice is not supported on Linux-based thin clients

• Optimize for all voices is not supported on Linux-based thin clients

• Directional audio is not supported on Linux-based thin clients

• Animated virtual background is not supported on Linux-based thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• ICE support for media optimization for UCM calling (Linux thin client is not supported)

• ICE support for media optimization for Webex calling

• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

• Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)

• Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients

• Hardware acceleration on Intel chips is not supported on Linux-based thin clients

• Sign Language Interpretation

• Local recording is not supported
• While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
• Remote Desktop Control during BFCP share for UCM calling is not supported under VDI.

April, Webex App VDI version 44.2.0.29223

We've released the VDI version of Webex App 44.2 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.2 thin client plugin versions:

• 44.2.0.29223 (Windows)
• 44.2.0.29223 (MacOS)
• 44.2.0.29223 (Linux)

March, Webex App VDI version 44.2.0.29005

We've released the VDI version of Webex App 44.2 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.2 thin client plugin versions:

• 44.2.0.29005 (Windows)
• 44.2.0.29005 (MacOS)
• 44.2.0.29005 (Linux)

February, Webex App VDI version 44.2.0.28744

We've released the VDI version of Webex App 44.2 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.2 thin client plugin versions:

• 44.2.0.28744 (Windows)
• 44.2.0.28744 (MacOS)
• 44.2.0.28744 (Linux)

New release of VDI Infrastructure

VMware Horizon Agent 8 2312 (8.12)

New release of Thin or Fat Client OS

Unicon eLux RP 6 2302 LTSR CU2.1

Features

For newly supported features, see the January and February 2024 release information in Webex App | What's New.

Limitations

• Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)

• Citrix App Protection affects screen sharing in UCM Calling (blank screen)

• Optimize for my voice is not supported on Linux-based thin clients

• Optimize for all voices is not supported on Linux-based thin clients

• Directional audio is not supported on Linux-based thin clients

• Animated virtual background is not supported on Linux-based thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• ICE support for media optimization for UCM calling (Linux thin client is not supported)

• ICE support for media optimization for Webex calling

• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

• Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)

• Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients

• Hardware acceleration on Intel chips is not supported on Linux-based thin clients

• Sign Language Interpretation

• Local recording is not supported
• Remote Desktop Control during BFCP share for UCM calling is not supported under VDI.

February, Webex App VDI version 43.12.0.28664

We've refreshed the VDI version of Webex App 43.12 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 43.12 thin client plugin versions:

• 43.12.0.28664 (Windows)

• 43.12.0.28664 (MacOS)

• 43.12.0.28664 (Linux)

January, Webex App VDI version 43.12.0.28497

We've refreshed the VDI version of Webex App 43.12 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 43.12 thin client plugin versions:

• 43.12.0.28497 (Windows)

• 43.12.0.28497 (MacOS)

• 43.12.0.28497 (Linux)

New release of VDI Infrastructure

Citrix Virtual Applications & Desktops 7 CR 2311

December, Webex App VDI version 43.12.0.28141

We've released the VDI version of Webex App 43.12 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 43.12 thin client plugin versions:

• 43.12.0.28141 (Windows)

• 43.12.0.28141 (MacOS)

• 43.12.0.28141 (Linux)

New release of VDI Infrastructure

Citrix Virtual Applications & Desktops 7 LTSR 2203 Cu4

Amazon WorkSpaces

New release of Thin or Fat Client OS

Unicon eLux RP 6 2302 LTSR CU2

HP Thinpro 8.1

Features

For newly supported features, see the November and December 2023 release information in Webex App | What's New.

Limitations

• Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)

• Citrix App Protection affects screen sharing in UCM Calling (blank screen)

• Optimize for my voice is not supported on Linux-based thin clients

• Optimize for all voices is not supported on Linux-based thin clients

• Directional audio is not supported on Linux-based thin clients

• Animated virtual background is not supported on Linux-based thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• ICE support for media optimization for UCM calling (Linux thin client is not supported)

• ICE support for media optimization for Webex calling

• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

• Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)

• Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients

• Hardware acceleration on Intel chips is not supported on Linux-based thin clients

• Sign Language Interpretation

• Local recording is not supported
• Remote Desktop Control during BFCP share for UCM calling is not supported under VDI.

December, Webex App VDI version 43.10.0.28101

We've refreshed the VDI version of Webex App 43.10 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 43.10 thin client plugin versions:

• 43.10.0.28101 (Windows)

• 43.10.0.28101 (MacOS)

• 43.10.0.28101 (Linux)

New release of VDI Infrastructure:

VMware Horizon Agent 8 2309 (8.11)

November, Webex App VDI version 43.10.0.27853

We've refreshed the VDI version of Webex App 43.10 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 43.10 thin client plugin versions:

• 43.10.0.27853 (Windows)

• 43.10.0.27853 (MacOS)

• 43.10.0.27853 (Linux)

New release of Thin or Fat Client OS

Apple MacOS 14 Sonoma

October, Webex App VDI version 43.10.0.27605

We've released the VDI version of Webex App 43.10 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 43.10 thin client plugin versions:

• 43.10.0.27605 (Windows)

• 43.10.0.27605 (MacOS)

• 43.10.0.27605 (Linux)

New release of VDI Infrastructure

Citrix Virtual Applications & Desktops 7 CR 2308

Citrix Virtual Applications & Desktops 7 LTSR 1912 Cu8

New release of Thin or Fat Client OS

eLux RP 6 2302 LTSR CU 1.1

Features

For newly supported features, see the October and September 2023 release information in Webex App | What's New.

Limitations

• Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)

• Citrix App Protection affects screen sharing in UCM Calling (blank screen)

• Optimize for my voice is not supported on Linux-based thin clients

• Optimize for all voices is not supported on Linux-based thin clients

• Directional audio is not supported on Linux-based thin clients

• Animated virtual background is not supported on Linux-based thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• ICE support for media optimization for UCM calling (Linux thin client is not supported)

• ICE support for media optimization for Webex calling

• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

• Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients.

• Hardware acceleration on Intel chips is not supported on Linux-based thin clients.

• Local recording is not supported

September, Webex App VDI version 43.8.0.27181

We've refreshed the VDI version of Webex App 43.8 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 43.8 thin client plugin versions:

• 43.8.0.27181 (Windows)

• 43.8.0.27181 (MacOS)

• 43.8.0.27181 (Linux)

August, Webex App VDI version 43.8.0.27002

We've released the VDI version of Webex App 43.8 and the associated plugins.

These are the 43.8 thin client plugin versions:

• 43.8.0.27002 (Windows)

• 43.8.0.27002 (MacOS)

• 43.8.0.27002 (Linux)

New release of Thin or Fat Client OS

eLux RP 6 2302 LTSR CU 1

Features

For newly supported features, see the June and August 2023 release information in Webex App | What's New.

Limitations

• Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)

• Citrix App Protection affects screen sharing in UCM Calling (blank screen)

• Optimize for my voice is not supported on Linux-based thin clients

• Optimize for all voices is not supported on Linux-based thin clients

• Directional audio is not supported on Linux-based thin clients

• Animated virtual background is not supported on Linux-based thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• ICE support for media optimization for UCM calling (Linux thin client is not supported)

• ICE support for media optimization for Webex calling

• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

• Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients.

• Hardware acceleration on Intel chips is not supported on Linux-based thin clients.

• Local recording is not supported.

July 11, Webex App VDI version 43.6.0.26643

We've refreshed the VDI version of Webex App 43.6 and the associated plugins.

This update includes fixes for several internal issues and new VDI infrastructure support.

These are the 43.6 thin client plugin versions:

• 43.6.0.26643 (Windows)

• 43.6.0.26643 (MacOS)

• 43.6.0.26643 (Linux)

June 27, Webex App VDI version 43.6.0.26456

We've released the VDI version of Webex App 43.6.0.26456

These are the 43.6 thin client plugin versions:

• 43.6.0.26456 (Windows)

• 43.6.0.26456 (MacOS)

• 43.6.0.26456 (Linux)

Added VDI support

Support for new release of VDI infrastructure:

• Citrix Virtual Applications & Desktops 7 CR 2305

• Citrix Virtual Applications & Desktops 7 LTSR 2203 Cu3

• VMware Horizon Agent 8 2306 (8.10)

Features

For newly supported features, see the May and June 2023 release information in Webex App | What's New.

Limitations

• Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)

• Citrix App Protection affects screen sharing in UCM Calling (blank screen)

• Optimize for my voice is not supported on Linux-based thin clients

• Optimize for all voices is not supported on Linux-based thin clients

• Directional audio is not supported on Linux-based thin clients

• Animated virtual background is not supported on Linux-based thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• ICE support for media optimization for UCM calling (Linux thin client is not supported)

• ICE support for media optimization for Webex calling

• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

• Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients.

• Hardware acceleration on Intel chips is not supported on Linux-based thin clients.

• Local recording is not supported.

April 21, Webex App VDI version 43.4.0.25959

We've refreshed the VDI version of Webex App 43.4 and the associated plugins.

This update for Webex App on Windows and Mac includes some improvements for pronouns and translations.

These are the plugin versions:

• 43.4.0.25959 (Windows)

• 43.4.0.25959 (MacOS)

• 43.4.0.25959 (Linux)

April 5, Webex App VDI version 43.4.0.25788

We've released the VDI version of Webex App 43.4.

These are the 43.4 thin client plugin versions:

• 43.4.0.25788 (Windows)

• 43.4.0.25788 (MacOS)

• 43.4.0.25788 (Linux)

Features

For newly supported features, see the March and April 2023 release information in Webex App | What's New.

Added VDI support

Support for new release of VDI infrastructure:

• Citrix Virtual Apps and Desktops 7 CR 2303

• Citrix Virtual Apps and Desktops 7 LTSR 1912 Cu7

• VMware Horizon 8 2303 (8.9)

Support for new release of Thin or Fat Client OS

• Dell ThinOS 9.4

• Unicon eLux RP 6 2302 LTSR

• Ubuntu 22.04

Support for new OS on Hosted Virtual Desktop

Microsoft Windows 11

Limitations

• Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)

• Citrix App Protection affects screen sharing in UCM Calling (blank screen)

• Optimize for my voice is not supported on Linux-based thin clients

• Optimize for all voices is not supported on Linux-based thin clients

• Directional audio is not supported on Linux-based thin clients

• Animated virtual background is not supported on Linux-based thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• ICE support for media optimization for UCM calling (Linux thin client is not supported)

• ICE support for media optimization for Webex calling

• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

• Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients

• Hardware acceleration on Intel chips is not supported on Linux-based thin clients

February 14, Webex App VDI version 43.2.0.25211

We've refreshed the VDI version of Webex App 43.2.

This version fixes a cloud calling issue that was in the previous version of 43.2.

These are the 43.2 thin client plugin versions:

• 43.2.0.25211 (Windows)

• 43.2.0.25211 (MacOS)

• 43.2.0.25211 (Linux)

February 10, Webex App VDI version 43.2.0.25157

We've released the VDI version of Webex App 43.2.

These are the 43.2 thin client plugin versions:

• 43.2.0.25157 (Windows)

• 43.2.0.25157 (MacOS)

• 43.2.0.25157 (Linux)

Features

For newly supported features, see the January and February 2023 release information in Webex App | What's New.

Added VDI support

Support for new release of VDI Infrastructure:

• Citrix Virtual Apps and Desktops 7 CR 2212

• Citrix Virtual Apps and Desktops 7 LTSR 2203 Cu2

• VMware Horizon 8 2212 (8.8.0)

Cisco Unified Communications Manager

To enable VDI "Device Mobility Support", the minimum required version of Cisco Unified Communications Manager is 12.5(1)SU7a

Minimum hardware requirements for virtual background on Linux-based thin clients

With AMD processors

• Model Rayzen 5: 4 CPUs, 4 GB memory

• Model Other: 6 CPUs, 4 GB Memory

With Intel processors:

• Model Core i3, i5, i7, i9: 4th Generation, 4 CPUs, 4 GB Memory

• Model Celeron: 4 CPUs, 4 GB Memory

• Model Pentium(R): Silver (Brand), 4 CPUs, 4 GB Memory

With Other processors:

8 CPUs, 4 GB Memory

Limitations

• Citrix App Protection affects screen sharing in UCM Calling (blank screen)

• Optimize for my voice is not supported on Linux-based thin clients

• Optimize for all voices is not supported on Linux-based thin clients

• Directional audio is not supported on Linux-based thin clients

• Hardware acceleration for video is not supported on Linux-based or MacOS thin clients

• Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients

• Animated virtual background is not supported on Linux-based thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• ICE support for media optimization (Linux thin client is not supported)

• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

December 8, Webex App VDI version 42.12.0.24485

We've released the VDI version of Webex App 42.12.

These are the 42.12 thin client plugin versions:

• 42.12.0.24485 (Windows)

• 42.12.0.24485 (MacOS)

• 42.12.0.24485 (Linux)

Features

For newly supported features, see the November 2022 and December 2022 release information in Webex App | What's New.

Added VDI support

Support for new release of VDI Infrastructure:

• Citrix Virtual Desktops and Applications 7 LTSR 1912 Cu6

• VMware Horizon 8 2209

Support for operating systems:

• Apple MacOS 13 Ventura

• HP Thinpro 8.0

• Dell ThinOS 9.3

Support for Apple devices with M2 chips.

Limitations

• Citrix App Protection affects screen sharing in UCM Calling (blank screen)

• Optimize for my voice is not supported on Linux-based thin clients

• Optimize for all voices is not supported on Linux-based thin clients

• Directional audio is not supported on Linux-based thin clients

• Hardware acceleration for video is not supported on Linux-based or MacOS thin clients

• Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Background noise reduction (Linux thin client is not supported)

• Blur and virtual background (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• ICE support for media optimization (Linux thin client is not supported)

• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

October 10, Webex App VDI version 42.10.0.23814

We've released the VDI version of Webex App 42.10.

These are the 42.10 thin client plugin versions:

• 42.10.0.23814 (Windows)

• 42.10.0.23814 (MacOS)

• 42.10.0.23814 (Linux)

Features

For newly supported features, see the September 2022 and October 2022 release information in Webex App | What's New.

Added VDI support

New release of VDI Infrastructure:

• Citrix Virtual Desktops and Applications 7 CR 2209

Limitations

• Citrix App Protection affects screen sharing in UCM Calling (blank screen)

• Optimize for my voice is not supported on Linux-based thin clients

• Directional audio is not supported on Linux-based thin clients

• Hardware acceleration for video is not supported on Linux-based or MacOS thin clients

• Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Background noise reduction (Linux thin client is not supported)

• Blur and virtual background (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• ICE support for media optimization (Linux thin client is not supported)

• Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

August 25, Webex App VDI version 42.8.0.23281

We've refeshed the VDI version of Webex App 42.8.

This Webex App version fixes an issue where users who had calling disable would occasionally see missing or blank chats.

These are the refreshed 42.8 thin client plugin versions:

• 42.8.0.23281 (Windows)

• 42.8.0.23281 (MacOS)

• 42.8.0.23281 (Linux)

August 12, Webex App VDI version 42.8.0.23214

We've released VDI version of Webex App 42.8.

These are the 42.8 thin client plugin versions:

• 42.8.0.23214 (Windows)

• 42.8.0.23214 (MacOS)

• 42.8.0.23214 (Linux)

Features

For newly supported features, see the July 2022 and August 2022 release information in Webex App | What's New.

Added VDI support

New release of VDI Infrastructure:

• Citrix Virtual Apps and Desktops 7 2203 LTSR CU1

• Citrix Virtual Apps and Desktops 7 CR 2206

  If you deploy Citrix Virtual Apps and Desktops 7 CR 2206, you must upgrade to Webex App version 42.8 on the hosted virtual desktop (HVD). This ensures the virtual channel continues working normally.

• VMware Horizon 8 2206

Limitations

• Citrix App Protection affects screen sharing in UCM Calling (blank screen)

• Optimize for my voice is not supported on Linux-based thin clients

• Hardware acceleration for video is not supported on Linux-based or MacOS thin clients

• Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Background noise reduction (Linux thin client is not supported)

• Blur and virtual background (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• ICE support for media optimization (Linux thin client is not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• Remote Desktop Control over direct 1:1 call

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

June 17, Webex App VDI version 42.6.0.22645

We've refeshed the VDI version of Webex App 42.6.

These are the refreshed 42.6 thin client plugin versions:

• 42.6.0.22645 (Windows)

• 42.6.0.22645 (MacOS)

• 42.6.0.22645 (Linux)

This version fixes the issue related to proxy settings that could prevent the plugin from starting up on some Linux thin clients.

June 9, Webex App VDI version 42.6.0.22565

We've released VDI version of Webex App 42.6.

These are the 42.6 thin client plugin versions:

• 42.6.0.22565 (Windows)

• 42.6.0.22565 (MacOS)

• 42.6.0.22565 (Linux)

Features

For newly supported features, see the May 2022 and June 2022 release information in Webex App | What's New.

Added VDI support

New release of VDI Infrastructure: VMware Horizon 8 2203 (8.5)

Features in Webex App

The VDI solution is aligned with new features of the Webex windows client (UCF Meetings and Calling). The following features are implemented and verified in VDI environment.

Unified CM calling

• [Multi call] Barge for shared line

• [Multi call] Message waiting indicator (MWI) and missed call counter per line

• [Multi call] "Always Visible" Shared Line/Multi-line support + Privacy toggle

• In the main window & Quick Call, hide phone numbers in the line selection drop down list

Full-featured meetings

• Resize the CC box

• In-meeting options: Reactions, Share, Plist toggle

• Video boosting for camera video from video sender

• PSTN audio connection enhancements

• PSTN users now able to see the active speaker

Limitations

• Optimize for my voice is not supported on Linux-based thin clients

• Hardware acceleration for video is not supported on Linux-based or MacOS thin clients

• Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Background noise reduction (Linux thin client is not supported)

• Blur and virtual background (Linux thin client is not supported)

• Video boosting for camera (Linux thin client is not supported)

• Customized animated virtual background is not supported

• Citrix App Protection affects screen sharing (blank screen)

• ICE support for media optimization (Linux thin client is not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• Remote Desktop Control over direct 1:1 call

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

June 14, Webex VDI plugins for Linux

We refreshed the following Webex VDI thin client plugins:

• Linux plugin for Ubuntu and ThinPro: new version 42.4.1.22585

This version fixes the issue related to proxy settings that could prevent the plugin from starting up on these Linux thin clients.

April 6, Webex App VDI version 42.4.0.21893

We've released VDI version of Webex App 42.4.

These are the 42.2 thin client plugin versions:

• 42.4.0.21893 (Windows)

• 42.4.0.21893 (MacOS)

• 42.4.0.21893 (Linux)

Features

For newly supported features, see the March 2022 and April 2022 release information in Webex App | What's New.

Added VDI support

• Stratodesk NoTouch thin client and OS support

  Webex VDI now supports the Stratodesk NoTouch OS and thin client.

• New release of VDI Infrastructure:

  • Citrix Virtual Apps and Desktops 7 1912 Long Term Service Release (LTSR) Cumulative Update (CU) 5

  • Citrix Virtual Apps and Desktops 7 2203 Long Term Service Release (LTSR)

New hosted virtual desktop (HVD) OS

VDI now supports Windows Server 2022.

FIPS support

FIPS support on Webex VDI (Ubuntu, eLux, ThinPro, iGel, 10Zig)

Limitations

• Optimize for my voice is not supported on Linux-based thin clients

• Hardware acceleration for video is not supported on Linux-based or MacOS thin clients

• Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Background noise reduction (Linux thin client is not supported)

• Blur and virtual background (Linux thin client is not supported)

• Customized animated virtual background is not supported

• Citrix App Protection affects screen sharing (blank screen)

• ICE support for media optimization (Linux thin client is not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• Remote Desktop Control over direct 1:1 call

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.

• The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

June 14, Webex VDI plugins for Linux

We refreshed the following Webex VDI thin client plugins:

• Linux plugin for Ubuntu and ThinPro: new version 42.2.0.22584

This version fixes the issue related to proxy settings that could prevent the plugin from starting up on these Linux thin clients.

February 2, Webex App VDI version 42.2.0.21338

We've released VDI version of Webex App 42.2.

These are the 42.2 thin client plugin versions:

• 42.2.0.21338 (Windows)

• 42.2.0.21338 (MacOS)

• 42.2.0.21338 (Linux)

Features

For newly supported features, see the January 2022 and February 2022 release information in Webex App | What's New.

Added VDI support

• Added intelligence to the automatic upgrade of Webex App on the virtual desktop.

  Webex App does not upgrade itself with every monthly release. It automatically upgrades when a new virtual desktop version becomes available (every second month).

• Added automatic upgrade for the VDI plugins.

  You can configure the plugins to automatically upgrade, by setting a registry key on the virtual desktop. This feature helps you to keep the plugins synchronized with the Webex App version. See Upgrade management in the Deployment guide for Webex App for Virtual Desktop Infrastructure (VDI).

  The plugins associated with App version 42.2.0.21338 are:

  • 42.2.0.21338 (Windows)

  • 42.2.0.21486 (MacOS)

  • 42.2.0.21338 (Linux: eLux)

  • 42.2.0.22584 (Linux: Ubuntu, HP Thinpro)

• Enabled roaming call history.

  Call history is now in the roaming profile, which means that a Webex VDI user's call history can be independently preserved across different hosts, or non-persistent sessions.

• Improved the version mismatch warning.

  User is only warned if the plugin is incompatible with the Webex App on the virtual desktop. Previously, a user could see the warning even if the plugin was compatible with the Webex App.

Features in Webex App

• New Share button to help users change sharing source.

• New option to change camera quality mode to improve performance.

• Enabled Direct 3D flip mode, to improve performance of the Webex App on Windows.

Full featured meetings

• Administrator can manage virtual background images.

• Host can stop a participant's video.

• Before the meeting, the user gets a warning about microphone permissions in case they prevented apps from accessing the microphone.

• During meeting on Windows version of Webex App, users can receive warnings about microphone or speaker errors.

• Added beep tones to notify user when other people join the meeting.

• Users get a voice prompt to press 1 to join, when getting a call back to connect to meeting audio

Limitations

• Optimize for my voice is not supported on Linux-based thin clients

• Hardware acceleration for video is not supported on Linux-based or MacOS thin clients

• Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• The Webex App VDI plugin for Linux thin clients does not automatically upgrade

• MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Background noise reduction (Linux thin client is not supported)

• Blur and virtual background (Linux thin client is not supported)

• Customized animated virtual background is not supported

• Citrix App Protection affects screen sharing (blank screen)

• FIPS certification (Dell ThinOS and IGEL OS are not supported)

• ICE support for media optimization (Linux thin client is not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• Remote Desktop Control over direct 1:1 call

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

Features

For newly supported features, see the December 2021 release information in What's new for Webex App.

Added VDI support

• Thin client plugin—Single (Bundled) Installer for Webex App VDI Client Plugin and Meetings VDI Client Plugin (Windows & macOS)

• Connection broker—Citrix Virtual Apps and Desktops 7 LTSR 1912 Cu4

• Thin client—macOS 12 (Monterey) and Windows 11

Limitations

• Optimize for my voice is not supported on Linux-based thin clients

• Hardware acceleration for video is not supported on Linux-based or MacOS thin clients

• Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients

• Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Background noise reduction (Linux thin client is not supported)

• Blur and virtual background (Linux thin client is not supported)

• Citrix App Protection affects screen sharing (blank screen)

• FIPS certification (Dell ThinOS and IGEL OS are not supported)

• ICE support for media optimization (Linux thin client is not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• Remote Desktop Control over direct 1:1 call

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

Features

For newly supported features, see the October 2021 release information in What's New for Webex.

Added VDI Support

• MacOS VDI plugin

• XenApp and XenDesktop (7.15 LTSR up to Cu8)

• Citrix Virtual Apps and Desktops 7 CR 2109

Limitations

• Optimize for my voice is not supported on Linux-based thin clients

• Hardware acceleration for video is not supported on Linux-based or MacOS thin clients

• Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Background noise reduction (Linux thin client is not supported)

• Blur and virtual background (Linux thin client is not supported)

• Citrix App Protection affects screen sharing (blank screen)

• FIPS certification (Dell ThinOS and IGEL OS are not supported)

• ICE support for media optimization (Linux thin client is not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• Remote Desktop Control over direct 1:1 call

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

Features

For newly supported features, see the August 2021 release information in What's New for Webex.

Added VDI Support

• Citrix Virtual Apps an Desktop CR version 7 2106

• eLux RP6 2104 LTSR

• VMware Horizon 8 2106

Limitations

• Hardware acceleration for video is not supported on Linux-based or MacOS thin clients

• Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients

• 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

• Automatically Optimize Shared Content (Linux thin client is not supported)

• Background noise reduction (Linux thin client is not supported)

• Blur and virtual background (Linux thin client is not supported)

• Citrix app protection mode

• FIPS certification (Dell ThinOS and IGEL OS are not supported)

• ICE support for media optimization (Linux thin client is not supported)

• Music Mode (Linux thin client is not supported)

• Proximity Pair

• Remote Desktop Control over direct 1:1 call

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.

• Silent Monitoring (Contact Center)

• Whisper Announcement (Contact Center)

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

HVD version: 41.6.1.19162

Thin client version: 41.6.1.19187

Features

Calling:

• Blur and virtual backgrounds (Windows)—Blurring your background makes your surroundings appear out of focus so people can't see what's going on behind you. Or maybe you just want to make it look like you're on a beach soaking up the sun. You can replace your surroundings with one of the preset backgrounds or an image of your own.

• Call recording—Your administrator determines how much control you have over recording your calls. Depending on your setup, your incoming and outgoing calls may be recorded automatically or you may be able to decide which calls you want to record. When a call is being recorded, that recording continues whether you move the call to another device, merge the call with another active call, or make a conference call. You're presented with a visual indicator letting you know when a call is being recorded.

• Move a call into a meeting—When you're in a call with someone who's internal or external to your organization, you can take advantage of advanced meetings features such as transcriptions, real-time translations, notes, action items, recordings, and whiteboarding. Just move that call into a full-featured meeting. Before moving the call into a meeting, you can even invite other people into the discussion.

• Troubleshooting just got easier—You can now access detailed diagnostic information such as memory and CPU usage, configuration information about meetings, calling, and devices, as well as call statistics. You can share that information with your administrator so they can help resolve any issues you may be experiencing.

• Preview of shared content—When you share content, you now see a preview of the content. You're able to make sure that you’re sharing only what you want and that everyone can see it. We also enhanced the Share content screen, making it easier for you to find the content that you want to share.

• Shared content is automatically optimized (Windows)—We’ll automatically optimize your shared content for text, image, or video. Or you can choose to optimize for text and images or motion and video. It’s all up to you.

Added VDI Support

• 10ZiG thin client

• Federal Information Processing Standards (FIPS) certification

• 32-bit Windows 10 thin clients (Citrix and VMWare)

Limitations

• Hardware acceleration for video is not supported on Linux-based or MacOS thin clients

• Automatically Optimize Shared Content (Linux thin client)

• Background noise reduction (Linux thin client)

• FIPS certification (Dell ThinOS and IGEL OS)

• 911 Wireless Location Reporting (CER) (Linux thin client)

• Blur and virtual background (Linux thin clients)

• Citrix App Protection affects screen sharing (blank screen)

• ICE support for media optimization (Linux thin client)

• Music Mode (Linux thin client)

• Proximity Pair

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.

• Silent Monitoring (Contact Center)

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

Features

Built into Webex:

• Annotate

• Background noise reduction (Windows thin client)

• Standard ringback tone for calls on Webex

Webex Calling and Unified CM:

• Standard call progress tones

Unified CM:

• 911 Wireless Location Reporting (CER) (Windows thin client)

• Contact Center support (CTI-Servitude)

• Zip Tone for Call Auto Answer

Added VDI Support

• BroadWorks

• Coexistence of Jabber Softphone for VDI and Webex for VDI

• Notify users when VDI plugin is not installed or a version mismatch is detected

• Registry Setting to Force Running in VDI Optimized Mode

• VMWare Horizon client version 8.x (2103) is supported from the Webex VDI plugin version 41.4 onward.

Limitations

• Automatically Optimize Shared Content (Linux thin client)

• Background noise reduction (Linux thin client)

• 911 Wireless Location Reporting (CER) (Linux thin client)

• Blur and virtual background (Windows and Linux thin clients)

• Citrix App Protection affects screen sharing (blank screen)

• ICE support for media optimization (Linux thin client)

• Music Mode (Linux thin client)

• Proximity Pair

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.

• Silent Monitoring (Contact Center)

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

Features

• Built into Webex:

  • Call controls that are consistent with meetings

  • Music Mode (Windows thin client)

  • Progress indicator while upgrading Cisco Headset firmware

  • Test speaker and microphone

• Webex Calling:

  • Call Recording

  • Executive Assistant (Boss-Admin)

  • G.722.1 audio codec support

  • Mute call notifications

  • Semi-consultative transfer

• Unified CM:

  • Call Park/Retrieve

  • G.722.1 audio codec support

  • ICE support for media optimization (Windows thin client)

  • Indication in health check if MRA deployment is not available

  • Mobile and Remote Access support for Dual NIC

  • Mobile and Remote Access support for un-NATed

Added VDI Support

• Mode Selection for Webex VDI Fallback

• Single-session OS Support for VM Hosted Applications

• VMware Cloud HVD Deployments

• Virtual Channel Details in VDI Health Checker

• Dell Wyse ThinOS 9.1

Limitations

• Annotate

• Blur and virtual background (Windows and Linux thin clients)

• ICE support for media optimization (Linux thin client)

• Music Mode (Linux thin client)

• Proximity Pair

• Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)

• Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.

• Silent Monitoring (Contact Center)

• The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

Known defects, or bugs, have a severity level that indicates the priority of the defect. These release notes include the following bug types:

• All severity level 1 or 2 bugs

• Significant severity level 3 bugs

• All customer-found bugs except severity level 6 enhancement requests