- Operating System and Browser Support for the Webex Meetings Suite
- Language Support
- System Requirements for CMR Hybrid Meetings
- Supported Mobile Devices and Operating Systems
- Webex Meetings Web App Supported Operating Systems and Browsers
- Webex Meetings Virtual Desktop Software
- System Requirements
- Limitations
- Browser Support for Video-Centric Network-Based MP4 Recordings
Operating System and Browser Support for the Webex Meetings Suite
Supported Operating Systems
Windows
-
Windows 7 32-bit/64-bit
-
Windows 8 32-bit/64-bit
-
Windows 8.1 32-bit/64-bit
-
Windows Server 2008 64-bit
-
Windows Server 2008 R2 64-bit
-
Windows 10
-
Windows 10 Enterprise LTSB
Notes:
-
Windows OS support on Microsoft Surface Pro is supported.
-
Each Webex Meetings monthly release is tested and certified against the current preview of monthly rollup and all semi-annual Windows 10 releases.
-
Webex Meetings supports Windows Server 2012 R2 and 2016 with limitation that, for Webex meetings, Productivity Tools, and the desktop application, if a user doesn't have administrator privileges, then an administrator is required to install the Webex Meetings applications and Productivity Tools.
Mac OS X
-
10.13
-
10.14
-
10.15
-
11.0 (Big Sur)
Notes:
-
FedRAMP-compliant Webex Meetings sites require Mac OS 10.13 or later.
-
Starting with Mac OS X 10.7, Apple no longer offers Java as part of the Mac operating system. Since Webex Meetings previously relied on the Java browser plugin to download the meeting application for first-time users, users without Java installed found it difficult to join a meeting. The dependency on Java was removed. Instead, the user is asked to install a small plugin that, once installed, handles the rest of the meeting application installation and then starts the meeting.
Webex Support is an exception, and is still dependent on Java. Mac users can still download and install Java to use Webex Support.
-
When you start or join an event using Webex Events for the first time on Safari 6.X and Safari 7, a problem occurs. After you have installed Webex, Safari requires you to trust the plugin for the site you are attempting to join or start the event from. The page will refresh after that, but you will not join the event. In order to join, go back to the link you originally selected and you will be able to join successfully.
-
The following Webex services are available:
-
Webex Meetings
-
Webex Events
-
Webex Training
-
Webex Support
-
Linux (Web App) (32-bit/64-bit)
-
Ubutuntu 14.x or later
-
OpenSuSE 13.x or later
-
Fedora 18 or later
-
Red Hat 6 or later
-
Debian 8.x or later
The following Webex services are available for Linux on the web app:
-
Webex Meetings
-
Webex Events (attendees)
-
Webex Training (attendees)
Known issues and limitations for Linux on the Webex Meetings web app:
-
In some versions of Linux, users must proactively install and activate the “OpenH264 Video Codec provided by Cisco Systems, Inc.” plugin in order for the video, call my computer, and content sharing features to work in Firefox.
-
Content sharing does not work in Linux versions that use Wayland as their display management system (such as Fedora 25 and later), due to an issue with the WebRTC screen sharing API.
-
Sending and receiving video does not work in Fedora 28 due to an issue with the H.264 codec.
See the Web App Supported Operating Systems and Browsers for more information on the additional features for Linux that are available in the Webex Meetings desktop app.
Linux (Legacy App)
-
Ubuntu 12.x and 14.x (Gnome) (all 32-bit)
-
Red Hat 5, 6 (all 32-bit)
-
Open SuSE 13.1, 13.2 (all 32-bit)
-
Fedora 19, 20 32-bit/64-bit
Notes:
-
Webex video and Personal Room video are only supported on the Webex Meetings Web App.
The following Webex services are available for Linux on the legacy app:
-
Webex Meetings
-
Webex Events
-
Webex Training
-
Remote Support
-
Chrome OS Support
Support for Google Chrome OS is currently available through the Cisco Webex Meetings Web App (Web-Based meeting client support) and the Webex Meetings Android App (Downloadable meeting client support).
See the Web App Supported Operating Systems and Browsers for more details on what's supported.
The Webex Meetings mobile app (version 11.0 or higher) is supported on all Chrome devices that officially support Android apps, through Google Play.
Minimum System Requirements
Browsers
Windows
-
Internet Explorer 11 (32-bit/64-bit)
-
The Edge browser is supported only for starting and joining meetings, events, training sessions, or support sessions in Webex Meetings, Webex Training, Webex Events, and Webex Support.
-
Mozilla Firefox 52 and later is fully supported in Windows. Firefox 51 and earlier versions are not supported. Users receive a message stating this when they attempt to join or start a meeting with these browser versions.
Mozilla Firefox ESR is not supported.
-
Chrome latest 32-bit/64-bit
Win Edge Chromium is supported for all customers, including lockdown customers.
Mac OS X
-
Firefox 52 and later is fully supported in Mac OS X. Firefox 51 and earlier versions are not supported. Users receive a message stating this when they attempt to join or start a meeting with these browser versions.
-
Safari 11 and later
-
Chrome latest 32-bit/64-bit
Mac Edge Chromium requires Mac Desktop client to be on version 40.1 or later.
Linux (Web App)
-
Linux (32-bit/64-bit)
-
Firefox 48 or later
-
Chrome 65 or later
-
Chromium
-
The following Webex services are available for Linux both on the Legacy App and Web App:
-
Webex Meetings
-
Webex Events
-
Webex Training
-
Remote Support
-
See the Web App Supported Operating Systems and Browsers for more information on the additional features for Linux that are available in the Webex Meetings Web App. |
Linux (Legacy App)
-
Firefox 52 and later 32-bit only is supported in Linux using the Java Network Launch Protocol (JNLP). The Linux desktop application does not support Webex Meetings video (CMR) or Personal Rooms. For these cases users are directed to use the Cisco Webex Web App instead.
-
The Webex application can be launched from Chrome on Linux with these limitations:
-
Java must be enabled in Chrome
-
Java 1.6 to 1.8 only is supported. OpenJDK is not supported
-
32-bit support only
-
Webex video and Personal Room video are only supported on the Webex Meetings Web App.
-
Windows
-
Intel Dual-Core CPU 2.XX GHz or AMD processor (2 GB of RAM recommended)
-
JavaScript and cookies enabled on browsers
-
Java isn't required for Mozilla Firefox and Google Chrome users.
Webex Training, or Webex Meetings and Webex Events users on WBS39.7 and earlier sites, can use their browser's Java applet. Site administrators can enable this feature in Webex Site Administration or Cisco Webex Control Hub in the Primary client download method section of their Common Site Settings.
If a Webex Meetings or Webex Events user is using the new meeting join flow introduced in the WBS39.8 update, they don't need to use Java or the Java applet.
Modern View must be enabled to use the new join flow introduced in the WBS39.8 update. |
Mac OS X
-
Intel CPU-based (2 GB of RAM minimum)
-
JavaScript and cookies enabled on browsers
-
Oracle Java 6 to Oracle Java 8
Java is needed for the following services:
-
Webex Events
-
Webex Training
-
Webex Support
-
Access Anywhere
-
Remote Access
-
Hands-On Lab
-
Linux (Legacy App)
-
Intel or AMD x86
-
JavaScript and cookies enabled on browsers
-
Oracle Java 6 to Oracle Java 8, libstdc++ 6.0, GNOME/KDE windowing system
Java is needed to join as a host for the following services:
-
Webex Events
-
Webex Training
-
Access Anywhere
-
Remote Access
-
Hands-On Lab
-
-
The following Webex services are available for Linux both on the Legacy App and Web App:
-
Webex Meetings
-
Webex Events
-
Webex Training
-
Remote Support
-
Language Support
On Mac, localized languages are available for Cisco Webex Meetings only. Cisco Webex Training, Cisco Webex Events, and Cisco Webex Support do not support Mac localized languages. |
All four Webex services (Cisco Webex Meetings, Cisco Webex Events, Cisco Webex Training, and Cisco Webex Support) support the following languages:
-
Chinese (Simplified)
-
Chinese (Traditional)
-
Czech***
-
Danish
-
Dutch
-
English
-
French
-
German
-
Hungarian***
-
Italian
-
Japanese
-
Korean*
-
Polish***
-
Portuguese (Brazil)
-
Romanian***
-
Russian
-
Spanish (European)
-
Spanish (Latin America)
-
Swedish**
-
Turkish
*Korean is not supported in Cisco Webex Events. **Swedish is not supported in Cisco Webex Events, Cisco Webex Training, and Cisco Webex Support. ***Czech, Hungarian, Polish, and Romanian are not supported in Cisco Webex Training and Cisco Webex Support. |
System Requirements for CMR Hybrid Meetings
This information applies to Cisco Webex Meetings and Cisco Webex Meetings Productivity Tools.
Your system must meet the following requirements to use the latest version of Cisco Webex Meetings Productivity Tools features for scheduling CMR Hybrid meetings:
-
Cisco TelePresence Management Suite (Cisco TMS) version 15.0
-
Cisco TelePresence Management Suite Extension for Microsoft Exchange (Cisco TMSXE) version 5.0
Cisco TelePresence Conductor version 4.0 might be required for use with some TelePresence servers.
Cisco Webex Meetings Productivity Tools and Webex Meetings site versions earlier than WBS30 and their corresponding Cisco TMS and Cisco TMSXE versions are supported in specific, tested release sets for CMR Hybrid.
For known issues, refer to Known Issues and Limitations for Cisco Webex Meetings Video.
Supported Mobile Devices and Operating Systems
For more info on support devices, languages, and features for the Webex Meetings mobile app, see the Support for the Cisco Webex Meetings Mobile App.
Webex Meetings Web App Supported Operating Systems and Browsers
The following tables list the supported browsers for each supported operating system, and note the supported features for each browser.
Microsoft Windows 8 or Later (32-bit/64-bit)
Feature |
Internet Explorer 11 or Later |
Edge 25 / EdgeHTML 13 |
Chrome 65 or Later |
Firefox 48 or Later |
---|---|---|---|---|
Start/Join a meeting |
Yes |
Yes |
Yes |
Yes |
Switch to the Cisco Webex desktop app |
Yes |
Yes |
Yes |
Yes |
View shared screen, applications, or files |
Yes |
Yes |
Yes |
Yes |
View media files |
No |
No |
No |
No |
View whiteboard and annotation |
Yes |
Yes |
Yes |
Yes |
Chat |
Yes |
Yes |
Yes |
Yes |
Telephony (Call-in or Call Me) |
Yes |
Yes |
Yes |
Yes |
Call back to a video system |
Yes |
Yes |
Yes |
Yes |
Call using a computer |
No |
Yes (Edge 77.0.235.20 and later) |
Yes |
Yes |
Receive video |
No |
Yes (Edge 42 and later) |
720p, Multiway video |
720p, Multiway video |
Send video |
No |
Yes (Edge 42 and later) |
Up to 720p |
Up to 720p |
Share content |
No |
No |
Yes (Chrome 65+) |
Yes (Firefox 52+) |
Mac OS X 10.13 or Later
Feature |
Safari 11.0 or Later |
Chrome 65 or Later |
Firefox 48 or Later |
---|---|---|---|
Start/Join a meeting |
Yes |
Yes |
Yes |
Switch to the Cisco Webex desktop app |
Yes |
Yes |
Yes |
View shared screen, applications, or files |
Yes |
Yes |
Yes |
View media files |
No |
No |
No |
View whiteboard and annotation |
Yes |
Yes |
Yes |
Chat |
Yes |
Yes |
Yes |
Telephony (Call-in or Call Me) |
Yes |
Yes |
Yes |
Call back to a video system |
Yes |
Yes |
Yes |
Call using a computer |
Yes |
Yes |
Yes |
Receive video |
720p, Multiway video |
720p, Multiway video |
720p, Multiway video |
Send video |
540p |
Up to 720p |
Up to 720p |
Share content |
No |
Yes (Chrome 65+) |
Yes (Firefox 52+) |
Chromebook
Feature |
Chrome 65 or Later |
---|---|
Start/Join a meeting |
Yes |
Modern View support |
Webex Meetings: Yes Webex Events and Webex Training: Attendees who join events and training can launch the Webex Meetings web app on Chromebook in Classic View by default. |
Switch to the Cisco Webex desktop app |
No Chrome OS is not supported on the desktop app. |
View shared screen, applications, or files |
Yes |
View media files |
No |
View whiteboard and annotation |
Yes |
Chat |
Yes |
Telephony (Call-in or Call Me) |
Yes |
Call back to a video system |
Yes |
Call using a computer |
Yes |
Receive video |
720p, Multiway video |
Send video |
Up to 720p |
Share Content |
Yes (Chrome 65+) |
Linux (32-bit/64-bit): Ubuntu 14.x or later, OpenSuSE 13.x or later, Fedora 18 or later, Red Hat 6 or later, and Debian 8.x or later
The CentOS operating system is not supported. As a workaround, try upgrading to the latest version of your browser. |
Feature |
Firefox 48 or later |
Chrome 65 or later |
Chromium |
---|---|---|---|
Start/Join a meeting |
Yes |
Yes |
Yes |
Start/Join a Personal Room |
Yes |
Yes |
Yes |
Switch to the Cisco Webex desktop app |
Yes |
N/A |
N/A |
View shared screen, applications, or files |
Yes |
Yes |
Yes |
View media files |
No |
No |
No |
View whiteboard and annotation |
Yes |
Yes |
Yes |
Chat |
Yes |
Yes |
Yes |
Telephony (Call-in or Call Me) |
Yes |
Yes |
Yes |
Call back to a video system |
Yes |
Yes |
Yes |
Call using a computer |
Yes |
Yes |
No |
Receive video |
720p, Multiway video |
720p, Multiway video |
No |
Send video |
Up to 720p |
Up to 720p |
No |
Share Content |
Yes (Firefox 52+) |
Yes (Chrome 65+) |
No |
Known issues and limitations:
-
In some versions of Linux, users must proactively install and activate the “OpenH264 Video Codec provided by Cisco Systems, Inc.” plugin in order for the video, call my computer, and content sharing features to work in Firefox.
-
Content sharing does not work in Linux versions that use Wayland as their display management system (such as Fedora 25 and later), due to an issue with the WebRTC screen sharing API.
-
Sending and receiving video does not work in Fedora 28 due to an issue with the H.264 codec.
Learn More
Webex Meetings Virtual Desktop Software
Cisco Webex Meetings provides an enhanced experience in Virtual desktop infrastructure (VDI) environments. When you attend meetings in a VDI environment, the Webex Meetings software routes all audio and video streams directly between the thin client and the Webex Meetings Cloud without going through the hosted desktop. The Webex Meetings Desktop Virtual Software currently supports Citrix Virtual Desktop Environment and the support for VMware hosted environment is in early field trial.
System Requirements
Server Software in Data Center
-
Citrix XenDesktop 7.15, 7.16, 7.17 and 7.18
XenApp is currently not supported.
-
Windows 8 or 10 on Hosted Virtual Desktop (HVD)
Client Software
-
Citrix Receiver or Workspace app compatible with Citrix XenDesktop
-
Windows 10 on Thin Client
Hardware
All hardware Thin Clients that run Windows 10 with following minimum requirements:
-
Processor: AMD Embedded G-Series GX-420GI Radeon R7E 2.00GHz Cores 2
Memory: 4G
-
Processor: 6th Generation Intel Core i5-6500TE processor
Memory: 4G
Cisco Tested
-
HP t630 Thin Client
-
HP t730 Thin Client
-
Dell Optiplex 7060
-
Lenovo ThinkCentre M710q
Limitations
-
Recording in Cloud only.
Local recording isn’t supported.
-
Sharing options:
-
Can’t share multimedia files such as *.mp4 or *.avi.
-
The Share My Meeting Windows option isn’t available.
-
Optimize for Motion and Video share option isn’t available.
-
Proximity doesn’t work.
-
-
Content share
-
Side by side view option isn’t available.
-
Only layout available in the floating windows view is the Active Speaker view.
-
Browser Support for Video-Centric Network-Based MP4 Recordings
Video-centric, network-based MP4 recordings are available for meetings and events that are recorded in the cloud in MP4 format.
Internet Explorer 11 and earlier, and browsers earlier than Firefox 58, and Chrome 59 aren't able to display the video-centric MP4 player so recordings play using our online video-centric, network-based recordings player.
Supported Browsers
Windows
-
Chrome 59 and later is supported on Windows 8.1 and Windows 10
-
Latest Edge version on Windows 10
-
Firefox 58 and later is supported on Windows 8.1 and Windows 10
Mac OS X
-
Chrome 59 and later
-
Firefox 58 and later
-
Latest Safari version