Operating System and Browser Support for the Webex Meetings Suite

Supported Operating Systems

Windows

  • Windows 7 32-bit/64-bit

  • Windows 8 32-bit/64-bit

  • Windows 8.1 32-bit/64-bit

  • Windows Server 2008 64-bit

  • Windows Server 2008 R2 64-bit

  • Windows 10

  • Windows 10 Enterprise LTSB

Notes:

  • Windows OS support on Microsoft Surface Pro is supported.

  • Each Cisco Webex Meetings monthly release is tested and certified against the current preview of monthly rollup and all semi-annual Windows 10 releases.

  • Webex Meetings supports Windows Server 2012 R2 and 2016 with limitation that, for Webex meetings, Productivity Tools, and the desktop application, if a user doesn't have administrator privileges, then an administrator is required to install the Webex Meetings applications and Productivity Tools.

Mac OS X

  • 10.13

  • 10.14

  • 10.15

  • 11.0 (Big Sur)

Notes:

  • FedRAMP-compliant Webex Meetings sites require Mac OS 10.13 or later.

  • Starting with Mac OS X 10.7, Apple no longer offers Java as part of the Mac operating system. Since Webex Meetings previously relied on the Java browser plugin to download the meeting application for first-time users, users without Java installed found it difficult to join a meeting. The dependency on Java was removed. Instead, the user is asked to install a small plugin that, once installed, handles the rest of the meeting application installation and then starts the meeting.

  • When you start or join an event using Webex Events (classic) for the first time on Safari 6.X and Safari 7, a problem occurs. After you have installed Webex, Safari requires you to trust the plugin for the site you’re attempting to join or start the event from. The page will refresh after that, but you’ll not join the event. In order to join, go back to the link you originally selected and you will be able to join successfully.

  • The following Webex services are available:

    • Webex Meetings

    • Webex Events (new)


      Webcast mode for attendees doesn’t support Windows Server 2008 64-bit, Windows Server 2008 R2 64-bit, Mac OS 10.13, and Mac OS 10.14.

    • Webex Events (classic)

    • Webex Training

  • Webex Support is no longer supported on Mac OS as it relied on the Java client, which went EOL (End of Life) on April 1, 2021.

Linux (Web App) (32-bit/64-bit)

  • Ubuntu 14.x or later

  • OpenSuSE 13.x or later

  • Fedora 18 or later

  • Red Hat 6 or later

  • Debian 8.x or later

The following Webex services are available for Linux on the web app:

  • Webex Meetings

  • Webex Events (new)


    Webcast mode for attendees doesn’t support OpenSuSE 13.x or later, Fedora 18 or later, Red Hat 6 or later, and Debian 8.x or later.

  • Webex Events (classic) (attendees)

  • Webex Training (attendees)

Known issues and limitations for Linux on the Webex Meetings web app:

  • In some versions of Linux, users must proactively install and activate the “OpenH264 Video Codec provided by Cisco Systems, Inc.” plugin for the video, call my computer, and content sharing features to work in Firefox.

  • Content sharing doesn’t work in Linux versions that use Wayland as their display management system (such as Fedora 25 and later), due to an issue with the WebRTC screen sharing API.

  • Sending and receiving video doesn’t work in Fedora 28 due to an issue with the H.264 codec.

  • Linux clients are not supported for end-to-end encryption.

See the Web App Supported Operating Systems and Browsers for more information on the additional features for Linux that are available in the Webex Meetings desktop app.

Chrome OS Support

Support for Google Chrome OS is currently available through the Webex Meetings Web App (Web-Based meeting client support) and the Webex Meetings Android App (Downloadable meeting client support).

See the Web App Supported Operating Systems and Browsers for more details on what's supported.

The Webex Meetings mobile app (version 11.0 or higher) is supported on all Chrome devices that officially support Android apps, through Google Play.

Minimum System Requirements

Browsers

Windows

  • Internet Explorer 11 (32-bit/64-bit)

  • The Edge browser is supported only for starting and joining meetings, events, training sessions, or support sessions in Webex Meetings, Webex Training, Webex Events (new), Webex Events (classic), and Webex Support.

  • Mozilla Firefox 52 and later is fully supported in Windows. Firefox 51 and earlier versions aren’t supported. Users receive a message stating this when they attempt to join or start a meeting with these browser versions.


    Mozilla Firefox ESR isn’t supported.

  • Chrome latest 32-bit/64-bit


    Win Edge Chromium is supported for all customers, including lockdown customers.

  • The WebView2 component is required on Windows systems in order to use the Slido integration (and future apps) and the Facebook & Facebook Workplace Live Streaming features.

Mac OS X

  • Firefox 52 and later is fully supported in Mac OS X. Firefox 51 and earlier versions aren’t supported. Users receive a message stating this when they attempt to join or start a meeting with these browser versions.

  • Safari 11 and later

  • Chrome latest 32-bit/64-bit


    Mac Edge Chromium requires Mac Desktop client to be on version 40.1 or later.

Linux (Web App)

  • Linux (32-bit/64-bit)

  • Firefox 48 or later

  • Chrome 65 or later

  • Chromium

  • The following Webex services are available for Linux on the Web App:

    • Webex Meetings

    • Webex Events (new)

    • Webex Events (classic)

    • Webex Training

    • Remote Support


See the Web App Supported Operating Systems and Browsers for more information on the additional features for Linux that are available in the Webex Meetings Web App.

Windows

  • Intel Dual-Core CPU 2.XX GHz or AMD processor (2 GB of RAM recommended)

  • JavaScript and cookies enabled on browsers

  • Java isn't required for Mozilla Firefox and Google Chrome users.

Mac OS X

  • Intel CPU-based (2 GB of RAM minimum)

  • JavaScript and cookies enabled on browsers

  • Oracle Java 6 to Oracle Java 8


    Java is needed for the following services:

    • Webex Events (classic)

    • Webex Training

    • Access Anywhere

    • Remote Access

    • Hands-On Lab

Language Support


On Mac, localized languages are available for Webex Meetings and Webex Events (new) only. Webex Training, Webex Events (classic), and Webex Support do not support Mac localized languages.

All Webex services (Webex Meetings, Webex Events (new), Webex Events (classic), Webex Training, and Cisco Webex Support) support the following languages:

  • Chinese (Simplified)

  • Chinese (Traditional)

  • Czech***

  • Danish

  • Dutch

  • English

  • French

  • German

  • Hungarian***

  • Italian

  • Japanese

  • Korean*

  • Polish***

  • Portuguese (Brazil)

  • Romanian***

  • Russian

  • Spanish (European)

  • Spanish (Latin America)

  • Swedish**

  • Turkish


*Korean is not supported in Webex Events (classic).

**Swedish is not supported in Webex Events (classic), Webex Training, and Webex Support.

***Czech, Hungarian, Polish, and Romanian are not supported in Cisco Webex Training and Cisco Webex Support.

Webex Meetings Web App Supported Operating Systems and Browsers

The following tables list the supported browsers for each supported operating system, and note the supported features for each browser.

Microsoft Windows 8 or Later (32-bit/64-bit)

Feature

Internet Explorer 11 or Later

Edge 25 / EdgeHTML 13

Chrome 65 or Later

Firefox 48 or Later

Start/Join a meeting

Yes

Yes

Yes

Yes

Switch to the Cisco Webex desktop app

Yes

Yes

Yes

Yes

View shared screen, applications, or files

Yes

Yes

Yes

Yes

View media files

No

No

No

No

View whiteboard and annotation

Yes

Yes

Yes

Yes

Chat

Yes

Yes

Yes

Yes

Telephony (Call-in or Call Me)

Yes

Yes

Yes

Yes

Call back to a video system

Yes

Yes

Yes

Yes

Call using a computer

No

Yes (Edge 77.0.235.20 and later)

Yes

Yes

Receive video

No

Yes (Edge 42 and later)

720p, Multiway video

720p, Multiway video

Send video

No

Yes (Edge 42 and later)

Up to 720p

Up to 720p

Share content

No

Yes (Edge 77.0.235.20 and later)

Yes (Chrome 65+)

Yes (Firefox 52+)

Mac OS X 10.13 or Later

Feature

Safari 11.0 or Later

Chrome 65 or Later

Firefox 48 or Later

Start/Join a meeting

Yes

Yes

Yes

Switch to the Cisco Webex desktop app

Yes

Yes

Yes

View shared screen, applications, or files

Yes

Yes

Yes

View media files

No

No

No

View whiteboard and annotation

Yes

Yes

Yes

Chat

Yes

Yes

Yes

Telephony (Call-in or Call Me)

Yes

Yes

Yes

Call back to a video system

Yes

Yes

Yes

Call using a computer

Yes

Yes

Yes

Receive video

720p, Multiway video

720p, Multiway video

720p, Multiway video

Send video

540p

Up to 720p

Up to 720p

Share content

No

Yes (Chrome 65+)

Yes (Firefox 52+)

Chromebook

Feature

Chrome 65 or Later

Start/Join a meeting

Yes

Modern View support

Webex Meetings: Yes

Webex Events (classic) and Webex Training: Attendees who join events and training can launch the Webex Meetings web app on Chromebook in Classic View by default.

Switch to the Cisco Webex desktop app

No

Chrome OS is not supported on the desktop app.

View shared screen, applications, or files

Yes

View media files

No

View whiteboard and annotation

Yes

Chat

Yes

Telephony (Call-in or Call Me)

Yes

Call back to a video system

Yes

Call using a computer

Yes

Receive video

720p, Multiway video

Send video

Up to 720p

Share Content

Yes (Chrome 65+)

Linux (32-bit/64-bit): Ubuntu 14.x or later, OpenSuSE 13.x or later, Fedora 18 or later, Red Hat 6 or later, and Debian 8.x or later


The CentOS operating system is not supported. As a workaround, try upgrading to the latest version of your browser.

Feature

Firefox 48 or later

Chrome 65 or later

Chromium

Start/Join a meeting

Yes

Yes

Yes

Start/Join a Personal Room

Yes

Yes

Yes

Switch to the Cisco Webex desktop app

Yes

N/A

N/A

View shared screen, applications, or files

Yes

Yes

Yes

View media files

No

No

No

View whiteboard and annotation

Yes

Yes

Yes

Chat

Yes

Yes

Yes

Telephony (Call-in or Call Me)

Yes

Yes

Yes

Call back to a video system

Yes

Yes

Yes

Call using a computer

Yes

Yes

No

Receive video

720p, Multiway video

720p, Multiway video

No

Send video

Up to 720p

Up to 720p

No

Share Content

Yes (Firefox 52+)

Yes (Chrome 65+)

No

Known issues and limitations:

  • In some versions of Linux, users must proactively install and activate the “OpenH264 Video Codec provided by Cisco Systems, Inc.” plugin in order for the video, call my computer, and content sharing features to work in Firefox.

  • Content sharing does not work in Linux versions that use Wayland as their display management system (such as Fedora 25 and later), due to an issue with the WebRTC screen sharing API.

  • Sending and receiving video does not work in Fedora 28 due to an issue with the H.264 codec.

  • Linux clients are not supported for end-to-end encryption.

Learn More

Webex Meetings Virtual Desktop Software

Webex Meetings provides an enhanced experience in Virtual desktop infrastructure (VDI) environments. When you attend meetings in a VDI environment, the Webex Meetings software routes all audio and video streams directly between the thin client and the Webex Meetings Cloud without going through the hosted desktop. The Webex Meetings Desktop Virtual Software currently supports Citrix Virtual Desktop Environment and the support for VMware hosted environment is in early field trial.

System Requirements

Server Software in Data Center

  • Citrix XenDesktop 7.15, 7.16, 7.17 and 7.18


    XenApp is currently not supported.

  • Windows 8 or 10 on Hosted Virtual Desktop (HVD)

Client Software

  • Citrix Receiver or Workspace app compatible with Citrix XenDesktop

  • Windows 10 on Thin Client

Hardware

All hardware Thin Clients that run Windows 10 with following minimum requirements:

  • Processor: AMD Embedded G-Series GX-420GI Radeon R7E 2.00GHz Cores 2

    Memory: 4G

  • Processor: 6th Generation Intel Core i5-6500TE processor

    Memory: 4G

Cisco Tested

  • HP t630 Thin Client

  • HP t730 Thin Client

  • Dell Optiplex 7060

  • Lenovo ThinkCentre M710q

Limitations

  • Recording in Cloud only.


    Local recording isn’t supported.

  • Sharing options:

    • Can’t share multimedia files such as *.mp4 or *.avi.

    • The Share My Meeting Windows option isn’t available.

    • Optimize for Motion and Video share option isn’t available.

    • Proximity doesn’t work.

  • Content share

    • Side by side view option isn’t available.

    • Only layout available in the floating windows view is the Active Speaker view.

Browser Support for Video-Centric Network-Based MP4 Recordings

Video-centric, network-based MP4 recordings are available for meetings and events that are recorded in the cloud in MP4 format.

Internet Explorer 11 and earlier, and browsers earlier than Firefox 58, and Chrome 59 aren't able to display the video-centric MP4 player so recordings play using our online video-centric, network-based recordings player.

Supported Browsers

Windows

  • Chrome 59 and later is supported on Windows 8.1 and Windows 10

  • Latest Edge version on Windows 10

  • Firefox 58 and later is supported on Windows 8.1 and Windows 10

Mac OS X

  • Chrome 59 and later

  • Firefox 58 and later

  • Latest Safari version