Supported Operating Systems

Windows

• Windows 7 32-bit/64-bit

• Windows 8 32-bit/64-bit

• Windows 8.1 32-bit/64-bit

• Windows Server 2008 64-bit

• Windows Server 2008 R2 64-bit

• Windows 10

• Windows 10 Enterprise LTSB

Notes:

• Windows OS support on Microsoft Surface Pro is supported.

• Each Cisco Webex Meetings monthly release is tested and certified against the current preview of monthly rollup and all semi-annual Windows 10 releases.

• Webex Meetings supports Windows Server 2012 R2 and 2016 with limitation that, for Webex meetings, Productivity Tools, and the desktop application, if a user doesn't have administrator privileges, then an administrator is required to install the Webex Meetings applications and Productivity Tools.

Mac OS X

• 10.13

• 10.14

• 10.15

• 11.0 (Big Sur)

Notes:

• FedRAMP-compliant Webex Meetings sites require Mac OS 10.13 or later.

• Starting with Mac OS X 10.7, Apple no longer offers Java as part of the Mac operating system. Since Webex Meetings previously relied on the Java browser plugin to download the meeting application for first-time users, users without Java installed found it difficult to join a meeting. The dependency on Java was removed. Instead, the user is asked to install a small plugin that, once installed, handles the rest of the meeting application installation and then starts the meeting.

• When you start or join an event using Webex Events (classic) for the first time on Safari 6.X and Safari 7, a problem occurs. After you have installed Webex, Safari requires you to trust the plugin for the site you’re attempting to join or start the event from. The page will refresh after that, but you’ll not join the event. In order to join, go back to the link you originally selected and you will be able to join successfully.

• The following Webex services are available:

  • Webex Meetings

  • Webex Events (new)

    Webcast mode for attendees doesn’t support Windows Server 2008 64-bit, Windows Server 2008 R2 64-bit, Mac OS 10.13, and Mac OS 10.14.

  • Webex Events (classic)

  • Webex Training

• Webex Support is no longer supported on Mac OS as it relied on the Java client, which went EOL (End of Life) on April 1, 2021.

Linux (Web App) (32-bit/64-bit)

• Ubuntu 14.x or later

• OpenSuSE 13.x or later

• Fedora 18 or later

• Red Hat 6 or later

• Debian 8.x or later

The following Webex services are available for Linux on the web app:

• Webex Meetings

• Webex Events (new)

  Webcast mode for attendees doesn’t support OpenSuSE 13.x or later, Fedora 18 or later, Red Hat 6 or later, and Debian 8.x or later.

• Webex Events (classic) (attendees)

• Webex Training (attendees)

Known issues and limitations for Linux on the Webex Meetings web app:

• In some versions of Linux, users must proactively install and activate the “OpenH264 Video Codec provided by Cisco Systems, Inc.” plugin for the video, call my computer, and content sharing features to work in Firefox.

• Content sharing doesn’t work in Linux versions that use Wayland as their display management system (such as Fedora 25 and later), due to an issue with the WebRTC screen sharing API.

• Sending and receiving video doesn’t work in Fedora 28 due to an issue with the H.264 codec.

• Linux clients are not supported for end-to-end encryption.

See the Web App Supported Operating Systems and Browsers for more information on the additional features for Linux that are available in the Webex Meetings desktop app.

Chrome OS Support

Support for Google Chrome OS is currently available through the Webex Meetings Web App (Web-Based meeting client support) and the Webex Meetings Android App (Downloadable meeting client support).

See the Web App Supported Operating Systems and Browsers for more details on what's supported.

The Webex Meetings mobile app (version 11.0 or higher) is supported on all Chrome devices that officially support Android apps, through Google Play.

Minimum System Requirements

Browsers

Windows

• Internet Explorer 11 (32-bit/64-bit)

• The Edge browser is supported only for starting and joining meetings, events, training sessions, or support sessions in Webex Meetings, Webex Training, Webex Events (new), Webex Events (classic), and Webex Support.

• Mozilla Firefox 52 and later is fully supported in Windows. Firefox 51 and earlier versions aren’t supported. Users receive a message stating this when they attempt to join or start a meeting with these browser versions.

  Mozilla Firefox ESR isn’t supported.

• Chrome latest 32-bit/64-bit

  Win Edge Chromium is supported for all customers, including lockdown customers.

• The WebView2 component is required on Windows systems in order to use the Slido integration (and future apps) and the Facebook & Facebook Workplace Live Streaming features.

Mac OS X

• Firefox 52 and later is fully supported in Mac OS X. Firefox 51 and earlier versions aren’t supported. Users receive a message stating this when they attempt to join or start a meeting with these browser versions.

• Safari 11 and later

• Chrome latest 32-bit/64-bit

  Mac Edge Chromium requires Mac Desktop client to be on version 40.1 or later.

Linux (Web App)

• Linux (32-bit/64-bit)

• Firefox 48 or later

• Chrome 65 or later

• Chromium

• The following Webex services are available for Linux on the Web App:

  • Webex Meetings

  • Webex Events (new)

  • Webex Events (classic)

  • Webex Training

  • Remote Support

See the Web App Supported Operating Systems and Browsers for more information on the additional features for Linux that are available in the Webex Meetings Web App.

Windows

• Intel Dual-Core CPU 2.XX GHz or AMD processor (2 GB of RAM recommended)

• JavaScript and cookies enabled on browsers

• Java isn't required for Mozilla Firefox and Google Chrome users.

Mac OS X

• Intel CPU-based (2 GB of RAM minimum)

• JavaScript and cookies enabled on browsers

• Oracle Java 6 to Oracle Java 8

  Java is needed for the following services: Webex Events (classic) Webex Training Access Anywhere Remote Access Hands-On Lab