Supported Operating Systems

Windows

• Windows 7 32-bit/64-bit

• Windows 8 32-bit/64-bit

• Windows 8.1 32-bit/64-bit

• Windows Server 2008 64-bit

• Windows Server 2008 R2 64-bit

• Windows 10

Notes:

• Windows OS support on Microsoft Surface Pro is supported.

• Each Webex Meetings monthly release is tested and certified against the current preview of monthly rollup and all semi-annual Windows 10 releases.

• Webex Meetings supports Windows Server 2012 R2 and 2016 with limitation that, for Webex meetings, Productivity Tools, and the desktop application, if a user doesn't have administrator privileges, then an administrator is required to install the Webex Meetings applications and Productivity Tools.

• Long Term Servicing Branch (LTSB) versions of Windows 10 aren't supported.

Mac OS X

• 10.13

• 10.14

• 10.15

Notes:

• FedRAMP-compliant Webex Meetings sites require Mac OS 10.13 or later.

• Starting with Mac OS X 10.7, Apple no longer offers Java as part of the Mac operating system. Since Webex Meetings previously relied on the Java browser plugin to download the meeting application for first-time users, users without Java installed found it difficult to join a meeting. The dependency on Java was removed. Instead, the user is asked to install a small plugin that, once installed, handles the rest of the meeting application installation and then starts the meeting.

  Webex Support is an exception, and is still dependent on Java. Mac users can still download and install Java to use Webex Support.

• When you start or join an event using Webex Events for the first time on Safari 6.X and Safari 7, a problem occurs. After you have installed Webex, Safari requires you to trust the plugin for the site you are attempting to join or start the event from. The page will refresh after that, but you will not join the event. In order to join, go back to the link you originally selected and you will be able to join successfully.

• The following Webex services are available:

  • Webex Meetings

  • Webex Events

  • Webex Training

  • Webex Support

Linux (for the Webex Meetings Desktop App)

• Ubuntu 12.x and 14.x (Gnome) (all 32-bit)

• Red Hat 5, 6 (all 32-bit)

• Open SuSE 13.1, 13.2 (all 32-bit)

• Fedora 19, 20 32-bit/64-bit

Notes:

• Webex video and Personal Room video are only supported on the Webex Meetings Web App.

  See the Web App Supported Operating Systems and Browsers for more information on the additional features for Linux that are available in the Webex Meetings Web App.

• The following Webex services are available on both the Webex Meetings Desktop App and Web App:

  • Webex Meetings

  • Webex Events

  • Webex Training

  • Remote Support

Chrome OS Support

Support for Google Chrome OS is currently available through the Cisco Webex Meetings Web App (Web-Based meeting client support) and the Webex Meetings Android App (Downloadable meeting client support).

See the Web App Supported Operating Systems and Broswers for more details on what's supported.

The Webex Meetings mobile app (version 11.0 or higher) is supported on all Chrome devices that officially support Android apps, through Google Play.

Minimum System Requirements

Windows

• Intel Dual-Core CPU 2.XX GHz or AMD processor (2 GB of RAM recommended)

• JavaScript and cookies enabled on browsers

• Java isn't required for Mozilla Firefox and Google Chrome users.

Webex Training, or Webex Meetings and Webex Events users on WBS39.7 and earlier sites, can use their browser's Java applet. Site administrators can enable this feature in Webex Site Administration or Cisco Webex Control Hub in the Primary client download method section of their Common Site Settings.

If a Webex Meetings or Webex Events user is using the new meeting join flow introduced in the WBS39.8 update, they don't need to use Java or the Java applet.

Modern View must be enabled to use the new join flow introduced in the WBS39.8 update.

Mac OS X

• Intel CPU-based (2 GB of RAM minimum)

• JavaScript and cookies enabled on browsers

• Oracle Java 6 to Oracle Java 8

  Java is needed for the following services: Webex Events Webex Training Webex Support Access Anywhere Remote Access Hands-On Lab

Linux (for the Webex Meetings Desktop App)

• Intel or AMD x86

• JavaScript and cookies enabled on browsers

• Oracle Java 6 to Oracle Java 8, libstdc++ 6.0, GNOME/KDE windowing system

  Java is needed to join as a host for the following services: Webex Events Webex Training Access Anywhere Remote Access Hands-On Lab

Browsers

Windows

• Internet Explorer 11 (32-bit/64-bit)

• The Edge browser is supported only for starting and joining meetings, events, training sessions, or support sessions in Webex Meetings, Webex Training, Webex Events, and Webex Support.

• Mozilla Firefox 52 and later is fully supported in Windows. Firefox 51 and earlier versions are not supported. Users receive a message stating this when they attempt to join or start a meeting with these browser versions.

  Mozilla Firefox ESR is not supported.

• Chrome latest 32-bit/64-bit

Mac OS X

• Firefox 52 and later is fully supported in Mac OS X. Firefox 51 and earlier versions are not supported. Users receive a message stating this when they attempt to join or start a meeting with these browser versions.

• Safari 11 and later

• Chrome latest 32-bit/64-bit

Linux

• Firefox 52 and later 32-bit only is supported in Linux using the Java Network Launch Protocol (JNLP). The Linux desktop application does not support Webex Meetings video (CMR) or Personal Rooms. For these cases users are directed to use the Cisco Webex Web App instead.

• The Webex application can be launched from Chrome on Linux with these limitations:

  • Java must be enabled in Chrome

  • Java 1.6 to 1.8 only is supported. OpenJDK is not supported

  • 32-bit support only

  • Webex video and Personal Room video are only supported on the Webex Meetings Web App.

    See the Web App Supported Operating Systems and Browsers for more information on the additional features for Linux that are available in the Webex Meetings Web App.