SSO Error: "Single Sign On failed. Invalid Status code in Response"
Customers who have not upgraded their certificate may receive the following error when trying to log in through SAML SSO:
"Single Sign On failed. Invalid Status code in Response"
The issue affects the following apps:
- Cisco Webex Meetings on the Webex app
- Cisco Webex
- Cisco Webex Calling
- Cisco Care services
Solution:
If you are using the SAML SSO certificate for Cisco WebEx on the Webex platform, upgrade your certificate as outlined here: Single Sign-On Integration in Cisco Webex Control Hub
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