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    March 28, 2025 | 141570 view(s) | 482 people thought this was helpful
    SSO Error: "Single Sign On failed. Invalid Status code in Response"
    list-menuFeedback?

    Customers who have not upgraded their certificate may receive the following error when trying to log in through SAML SSO:

    "Single Sign On failed. Invalid Status code in Response"

    The issue affects the following apps:

    • Cisco Webex Meetings on the Webex app
    • Cisco Webex
    • Cisco Webex Calling
    • Cisco Care services


    Solution:

    If you are using the SAML SSO certificate for Cisco WebEx on the Webex platform, upgrade your certificate as outlined here: Single Sign-On Integration in Cisco Webex Control Hub

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