Sending feedback is the best way to report issues to Cisco. To report audio or video-related issues with Cisco Jabber mobile apps, take the additional step of sending call logs, which provide more detailed audio and video information.
Before you begin
Set up an email app on your device.
Get Cisco's email address from your administrator to send your feedback.
Go to Settings, Help, and tap Problem Reporting.
Turn on Detailed Logging.
Tap Send Problem Report and select your problem type.
Cisco Jabber opens your email with a new message that contains a prefilled subject line and log files attached.
Describe your problem in email, enter the email address, add any attachments, and tap send.
What to do next
To save your device battery, storage space, and to avoid issues with Jabber calls, turn off Detailed Logging after you report your problem.