Add a Single Contact

Use this procedure to add a new contact to the company address book for your Webex service site.

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Company Addresses.

2

Select Add Contact.

3

Enter the contact’s information.

4

Select Add.

Import Contacts from a CSV File

To add multiple contacts to your organization's Webex service, you can import from a CSV (comma-separated values) file that contains contact information.


  • When importing a user, the user ID and the user’s e-mail address must be unique. They can change but still must remain unique.

  • If you specified any contacts incorrectly, Site Administration generates a list of records for the contacts that it was unable to create, including the cause for each error. You can download a file containing these records to your computer for reference or to correct the errors directly in that file.

  • If you correct the errors directly in the file that Site Administration creates for you, delete the last column, labeled "Comments", before you upload the file again.

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Company Addresses.

2

Select Import.

3

Select the Delimiter as Tab or Comma for the format of the file you are importing.

4

Select Browse.

5

Navigate to the CSV (.csv) file that contains user account information, select the file, and then select Open.

6

Select Import.

7

On the Preview Company Address Book page, review the entries to ensure that they are entered correctly.

8

Select Submit.

Edit Contact Information

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Company Addresses.

2

Locate the contact.

3

Select the contact's name.

4

Change the desired information and select Update.

Delete Contact Information

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Company Addresses.

2

Locate the contact.

3

Select the check box next to the contact and select Delete.

Use Distribution Lists

You can add a distribution list to your company address book that contains a group of contacts. When hosts schedule sessions, they can send invitations to everyone in the distribution list, instead of addressing contacts one by one.

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Company Addresses.

2

To add a new distribution list, select Add Distribution List.

3

To edit a distribution list, select the list and then select the contacts that you want to add to the list.

4

Select Add or Update.