• Closed captioning isn’t available in space-backed meetings.

  • With closed captioning, you can see a maximum 3x3 view with the Grid layout.

With RoomOS 10 experience

Closed captioning is available in Webex Meetings when Webex Assistant for Meetings is enabled. Both the host and cohost can turn on Webex Assistant from their device during the meeting. Tap the Webex Assistant button from the call controls, and toggle Webex Assistant on.

The host can also enable Meeting Assistant from the meeting settings before the meeting begins. If the Meeting Assistant isn’t enabled, it’s grayed out in the call controls menu.

All participants can choose whether they want to have closed captioning on the screen of their own device. Tap the Webex Assistant button from the call controls, and toggle closed captioning on or off.



If the meeting is recorded and the Meeting Assistant is on in the meeting, you get a transcript after the meeting. You can review and manage transcripts after the meeting . It’s not possible to see the transcription or mark highlights on device. Transcription and marking highlights is only available on the Webex Meeting app.

With RoomOS 11 experience enabled

Supported on Board and Desk Series.

All participants can choose whether they want to have closed captioning on the screen of their own device. Tap the Captions button from the call controls, and toggle closed captioning on or off.

Don't speak the language? You can now choose to translate from English to one of the 100+ languages that are supported on the RoomOS devices. We also support translation from 12 languages to English. We can translate meetings where any of the following languages are spoken: Chinese Mandarin (Simplified), Chinese Mandarin (Traditional), Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, and Spanish.

Languages that we translate to from English are listed in the Real time translation in Webex Meetings and Events article.

Real-time translation is an add-on, and purchase of this feature will include the Webex Assistant subscription.