Introduction

Cisco desk and conference phones provide accessibility features for the blind, and the visually, hearing, and mobility impaired. Because many of these features are standard, they can be used by users with disabilities without requiring any special configuration.

In this article, the term phone support pages refers to the web pages that users can access to set up certain features.

Cisco is committed to designing and delivering accessible products and technologies to meet the needs of your organization. You can find more information about Cisco and its commitment to accessibility at this URL: http://www.cisco.com/go/accessibility

Your phone comes with standard accessibility features that require little or no setup.

Figure 1. Cisco IP Phone 6821 Multiplatform Phones Hearing-Impaired Accessibility Features
Table 1. Hearing-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

Visual message-waiting indicator

This lighted strip is visible from all angles. Your phone also provides an audible message-waiting indicator.

2

Visual notification of the phone state

Use the Mute button to toggle the microphone on or off. When the microphone is muted, the mute icon flashes on the screen

3

Inline-amplifier support (handset)

Cisco IP Phone handsets support third-party inline amplifiers. You attach an amplifier to the handset and cord and it sits between the handset and the IP phone.

4

Adjustable ringtone, pitch, and volume

  • Select Applications > User preferences.

  • Adjust the volume level for the phone ring. While the handset is in the cradle and the headset and speakerphone buttons are off, press Volume to raise or lower the volume.

Your administrator can also change your settings.

5

Hearing aid compatible (HAC) handset

Supports these accessibility features:

  • Hearing-aid compatible.

  • Magnetic coupling of the hearing aid.

  • Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA).

  • Section 508 loudness requirements, which are met by using industry-standard inline handset amplifiers.

6

Acoustic coupled TTY and TDD support (handset)

Cisco IP Phones support these TTY and TDD features:

  • Acoustic or direct connect TTYs from industry-leading manufacturers.

  • Real-time text transmission over phone lines.

  • Hearing and voice carry over phones (HCO/VCO).

  • VoIP network operating at G.711.

For information about setting up TTY, contact your administrator.

Your phone comes with standard accessibility features that require little or no setup.

To check which phone model you have, press Applications and select Status > Product information. The Product name field shows your phone model.

Figure 2. Hearing-Impaired Accessibility Features—Cisco IP Phone 6841 Multiplatform Phones Shown
Table 2. Hearing-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

Visual message-waiting indicator (handset)

This lighted strip is visible from all angles. Your phone also provides an audible message-waiting indicator.

2

Visual notification of the phone state

  • Toggle the Mute and Speakerphone buttons on and off to indicate the phone state.

  • Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit.

  • Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

3

Inline-amplifier support (handset)

Cisco IP Phone handsets support third-party inline amplifiers. You attach an amplifier to the handset and cord and it sits between the handset and the IP phone.

4

Adjustable ringtone, pitch, and volume

  • Select Applications > User preferences.

  • Adjust the volume level for the phone ring. While the handset is in the cradle and the headset and speakerphone buttons are off, press Volume to raise or lower the volume.

Your administrator can also change your settings.

5

Hearing aid compatible (HAC) handset

Supports these accessibility features:

  • Hearing-aid compatible.

  • Magnetic coupling of the hearing aid.

  • Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA).

  • Section 508 loudness requirements, which are met by using industry-standard inline handset amplifiers.

6

Acoustic coupled TTY and TDD support (handset)

Cisco IP Phones support these TTY and TDD features:

  • Acoustic or direct connect TTYs from industry-leading manufacturers.

  • Real-time text transmission over phone lines.

  • Hearing and voice carry over phones (HCO/VCO).

  • VoIP network operating at G.711.

For information about setting up TTY, contact your administrator.

Your phone comes with standard accessibility features that require little or no setup.

Figure 3. Cisco IP Phone 6821 Multiplatform Phones
Table 3. Vision-Impaired and Blind Accessibility Features

Item

Accessibility Feature

Description

1

High-contrast visual and audible alert of an incoming call

Alerts you to an incoming call. The light strip flashes during incoming calls and stays lit when a voicemail message is received.

2

Line and feature buttons

The line and feature buttons are on the left of the screen.

Use line buttons to start, answer, or switch to a call on a particular line.

Features, such as speed dial, line status, privacy, do not disturb (DND), and service URLs, can be assigned to feature buttons.

Your administrator sets up programmable feature buttons on your phone.

Colors indicate your phone's status:

  • Green—Line is idle.
  • Red, steady—Line is active or in use.
  • Red, flashing—Line is on hold or there is an inbound call.
  • Amber, steady—Line is unregistered (cannot be used).

3

Back-lit grayscale LCD screen with adjustable contrast

Allows you to adjust your phone screen's contrast.

4

Softkeys

These are large buttons just below the LCD.

Provide access to special functions. The functions are displayed on the LCD.

5

Navigation Cluster (includes the Navigation buttons and the Select button)

The Navigation cluster is located in the center of the phone below the softkeys.

Use the Navigation up and down buttons to move up and down in the phone LCD. The Select button is in the center of the Navigation cluster.

6

Applications and Headset button

  • These two large buttons are located on either side of the Navigation cluster.

  • The Applications button is on the left.

  • The Headset button is on the right.

Use the Applications to access functions on your phone.

Use the Headset button to toggle the headset on or off.

7

Standard 12-key layout

Allows you to use existing or familiar key positions. Key 5 has a nib.

8

  • The Mute and Speakerphone buttons are located on either side of the volume button.

  • The Mute button is on the left and the Speakerphone button is on the right.

Provide audible notification of the phone state:

  • Toggle the Mute, and Speakerphone buttons on and off to indicate the phone state.

  • Use the Mute button to toggle the microphone on or off. When the microphone is muted, the mute icon flashes on the screen. When you turn on Mute, your phone beeps once; when you turn off Mute, your phone beeps twice.

  • Use the Speakerphone button to toggle the speakerphone on or off.

9

Volume key

This key is located below the keypad.

Allows you to increase or decrease the ring volume or the sound through the handset, headset, or speakerphone.

Press right on the rocker key to increase the volume. Press left on the rocker key to decrease the volume.

Your phone comes with standard accessibility features that require little or no setup.

To check which phone model you have, press Applications and select Status > Product information. The Product name field shows your phone model.

Figure 4. Vision-Impaired and Blind Accessibility Features—Cisco IP Phone 6841 Multiplatform Phones Shown
Table 4. Vision-Impaired and Blind Accessibility Features

Item

Accessibility Feature

Description

1

High-contrast visual and audible alert of an incoming call

Alerts you to an incoming call. The handset light strip flashes during incoming calls and stays lit when a voicemail message is received.

2

Line and feature buttons

The line and feature buttons are on the left and right sides of the screen.

Use line buttons to start, answer, or switch to a call on a particular line.

Features, such as speed dial, line status, privacy, do not disturb (DND), and service URLs, can be assigned to feature buttons.

Your administrator sets up programmable feature buttons on your phone.

Colors indicate your phone's status:

  • Green—Line is idle.
  • Red, steady—Line is active or in use.
  • Red, flashing—Line is on hold or there is an inbound call.
  • Amber, steady—Line is unregistered (cannot be used).

3

Back-lit grayscale LCD screen with adjustable contrast

Allows you to adjust your phone screen's contrast.

4

Softkeys

  • These are large buttons just below the LCD.

Provide access to special functions. The functions are displayed on the LCD.

5

Navigation Cluster (includes the Navigation ring and the Select button)

The Navigation cluster is located in the center of the phone.

Use the Navigation ring to move up and down in the phone LCD. The Select button is in the center of the Navigation cluster.

6

Hold button, Transfer button, and Conference button

  • These three large buttons are located to the right of Navigation cluster.

  • In this group of buttons, the Hold button is the single button in the top row. Below the Hold button, the Transfer button is on the left, and the Conference button is on the right.

Allow you to use these functions on your phone.

7

Messages button, Applications button, and Contacts button

  • These three large buttons are located to the left of the Navigation cluster.

  • In this group of buttons, the Messages button is the single button in the top row. Below the Messages button, the Applications button is on the left, and the Contacts button is on the right.

Allow you to easily access your messages, applications, and contacts.

8

Volume key

This key is located to the left of the keypad.

Allows you to increase or decrease the ring volume or the sound through the handset, headset, or speakerphone.

Press up on the rocker key to increase the volume. Press down on the rocker key to decrease the volume.

9

Standard 12-key layout

Allows you to use existing or familiar key positions. Key 5 has a nib.

10

  • Headset, Speakerphone, and Mute buttons located to the right of the keypad.

  • The Speakerphone button is on the top, the Headset button is in the middle, and the Mute button is on the bottom.

Provide audible notification of the phone state:

  • Toggle the Headset, Mute, and Speakerphone buttons on and off to indicate the phone state.

  • Use the Headset button to toggle the headset on or off. When the headset is on, the button is lit.

  • Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit. When you turn on Mute, your phone beeps once; when you turn off Mute, your phone beeps twice.

  • Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

Your phone comes with standard accessibility features that require little or no setup.

Figure 5. Cisco IP Phone 6821 Multiplatform Phones Mobility-Impaired Accessibility Features
Table 5. Mobility-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

Lighted buttons

Allow you to access the following features:

  • Phone lines and intercom lines (line buttons)

  • Speed-dial numbers (speed-dial buttons, including the speed-dial line status feature)

  • Web-based services, such as a personal address book

  • Phone features, such as privacy

Indicate your phone's status:

  • Green—Line is idle.
  • Red, steady—Line is active or in use.
  • Red, flashing—Line is on hold or there is an inbound call.
  • Amber, steady—Line is unregistered (cannot be used).

2

Large button to access Applications

Allow you to easily access your phone applications. Additional features are available with the softkeys.

3

Built-in speakerphone

Press the button to turn speakerphone on or off.

4

Tactile-discernible buttons and functions, including a nib on Key 5

Allow you to easily locate your phone's keys. For example, Key 5 has a nib, which you can use to locate other key positions.

Your phone comes with standard accessibility features that require little or no setup.

To check which phone model you have, press Applications and select Status > Product information. The Product name field shows your phone model.

Figure 6. Mobility-Impaired Accessibility Features—Cisco IP Phone 6841 Multiplatform Phones Shown
Table 6. Mobility-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

Lighted buttons

Allow you to access the following features:

  • Phone lines and intercom lines (line buttons)

  • Speed-dial numbers (speed-dial buttons, including the speed-dial line status feature)

  • Web-based services, such as a personal address book

  • Phone features, such as privacy

Indicate your phone's status:

  • Green—Line is idle.
  • Red, steady—Line is active or in use.
  • Red, flashing—Line is on hold or there is an inbound call.
  • Amber, steady—Line is unregistered (cannot be used).

2

Large buttons to access Applications, Messages, Contacts, Hold, Transfer, and Conference

Allow you to easily access your phone applications, voice messages, corporate and personal directories, and calling features.

3

Built-in speakerphone

Indicates whether the speakerphone is on or off. When the speakerphone is on, the button is lit.

4

Tactile-discernible buttons and functions, including a nib on Key 5

Allow you to easily locate your phone's keys. For example, Key 5 has a nib, which you can use to locate other key positions.

Your phone comes with standard accessibility features that require little or no setup.

To check which phone model you have, press Applications and select Phone information. The Model number field shows your phone model.

Figure 7. Hearing-Impaired Accessibility Features—Cisco IP Phone 7861 Shown
Table 7. Hearing-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

Visual message-waiting indicator (handset)

This lighted strip is visible from all angles. Your phone also provides an audible message-waiting indicator.

2

Visual notification of the phone state

  • Toggle the Mute and Speakerphone buttons on and off to indicate the phone state.

  • Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit.

  • Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

3

Inline-amplifier support (handset)

Cisco IP Phone handsets support third-party inline amplifiers. You attach an amplifier to the handset and cord and it sits between the handset and the IP phone.

4

Adjustable ringtone, pitch, and volume

  • Select Applications > Preferences.

  • Adjust the volume level for the phone ring. While the handset is in the cradle and the headset and speakerphone buttons are off, press Volume to raise or lower the volume.

Your administrator can also change your settings.

5

Hearing aid compatible (HAC) handset

Supports these accessibility features:

  • Hearing-aid compatible.

  • Magnetic coupling of the hearing aid.

  • Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA).

  • Section 508 loudness requirements, which are met by using industry-standard inline handset amplifiers.

6

Acoustic coupled TTY and TDD support (handset)

Cisco IP Phones support these TTY and TDD features:

  • Acoustic or direct connect TTYs from industry-leading manufacturers.

  • Real-time text transmission over phone lines.

  • Hearing and voice carry over phones (HCO/VCO).

  • VoIP network operating at G.711.

For information about setting up TTY, contact your administrator.

Your phone comes with standard accessibility features that require little or no setup.

To check which phone model you have, press Applications and select Status > Product Information. The Product name field shows your phone model.

Figure 8. Hearing-Impaired Accessibility Features—Cisco IP Phone 7861 Shown
Table 8. Hearing-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

Visual message-waiting indicator (handset)

This lighted strip is visible from all angles. Your phone also provides an audible message-waiting indicator.

2

Visual notification of the phone state

  • Toggle the Mute and Speakerphone buttons on and off to indicate the phone state.

  • Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit.

  • Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

3

Inline-amplifier support (handset)

Cisco IP Phone handsets support third-party inline amplifiers. You attach an amplifier to the handset and cord and it sits between the handset and the IP phone.

4

Adjustable ringtone, pitch, and volume

  • Select Applications > User preferences

  • Adjust the volume level for the phone ring. While the handset is in the cradle and the headset and speakerphone buttons are off, press Volume to raise or lower the volume.

Your administrator can also change your settings.

5

Hearing aid compatible (HAC) handset

Supports these accessibility features:

  • Hearing-aid compatible.

  • Magnetic coupling of the hearing aid.

  • Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA).

  • Section 508 loudness requirements, which are met by using industry-standard inline handset amplifiers.

6

Acoustic coupled TTY and TDD support (handset)

Cisco IP Phones support these TTY and TDD features:

  • Acoustic or direct connect TTYs from industry-leading manufacturers.

  • Real-time text transmission over phone lines.

  • Hearing and voice carry over phones (HCO/VCO).

  • VoIP network operating at G.711.

For information about setting up TTY, contact your administrator.

Your phone comes with standard accessibility features that require little or no setup.

Figure 9. Vision-Impaired and Blind Accessibility Features—Cisco IP Phone 7861 Shown
Table 9. Vision-Impaired and Blind Accessibility Features

Item

Accessibility Feature

Description

1

High-contrast visual and audible alert of an incoming call

Alerts you to an incoming call. The handset light strip flashes during incoming calls and stays lit when a voicemail message is received.

2

Line and feature buttons on the Cisco IP Phone

  • On the Cisco IP Phone 7861, the line and feature buttons are on the right side of the phone.

  • On the Cisco IP Phone 7821 and 7941, the line and feature buttons are on the left side of the screen.

  • The Cisco IP Phone 7811 does not have line and feature buttons.

Use line buttons to start, answer, or switch to a call on a particular line.

Features, such as speed dial, line status, privacy, do not disturb (DND), and service URLs, can be assigned to feature buttons.

Your administrator sets up programmable feature buttons on your phone.

Colors indicate your phone's status:

  • Green, steady—Active call or two-way intercom call

  • Green, flashing—Held call

  • Amber, steady—Privacy in use, one-way intercom call, DND active, or signed in to a hunt group

  • Amber, flashing—Incoming call or reverting call

  • Red, steady—Remote line in use (shared line or line status)

  • Red, flashing—Remote line on hold

3

Back-lit grayscale LCD screen with adjustable contrast on the Cisco IP Phone

  • The Cisco IP Phone 7811 does not have a back light.

Allows you to adjust your phone screen's contrast.

4

Softkeys

  • These are large buttons just below the LCD.

Provide access to special functions. The functions are displayed on the LCD.

5

Navigation Cluster (includes the Navigation ring and the Select button)

  • The Navigation cluster is located in the center of the phone.

Use the Navigation ring to move up and down in the phone LCD. The Select button is in the center of the Navigation cluster.

6

Messages button, Applications button, and Contacts button

  • These three large buttons are located to the left of the Navigation cluster.

  • In this group of buttons, the Messages button is the single button in the top row. Below the Messages button, the Applications button is on the left, and the Contacts button is on the right.

Allow you to easily access your messages, applications, and contacts.

7

Hold button, Transfer button, and Conference button

  • These three large buttons are located to the right of Navigation cluster.

  • In this group of buttons, the Hold button is the single button in the top row. Below the Hold button, the Transfer button is on the left, and the Conference button is on the right.

Allow you to use these functions on your phone.

8

Volume key

  • This key is located to the left of the keypad.

Allows you to increase or decrease the ring volume or the sound through the handset, headset, or speakerphone.

Press up on the rocker key to increase the volume. Press down on the rocker key to decrease the volume.

9

Standard 12-key layout

Allows you to use existing or familiar key positions. Key 5 has a nib.

10

Cisco IP Phone 7821, 7841, and 7861:

  • Headset, Speakerphone, and Mute buttons located to the right of the keypad.

  • The Speakerphone button is on the top, the Headset button is in the middle, and the Mute button is on the bottom.

Cisco IP Phone 7811:

  • Speakerphone and Mute buttons located to the right of the keypad.

  • The Speakerphone button is on the top and the Mute button is on the bottom.

  • The Cisco IP Phone 7811 does not contain a headset port nor have a Headset button.

Provide audible notification of the phone state:

  • Toggle the Headset, Mute, and Speakerphone buttons on and off to indicate the phone state.

  • Use the Headset button to toggle the headset on or off. When the headset is on, the button is lit.

  • Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit. When you turn on Mute, your phone beeps once; when you turn off Mute, your phone beeps twice.

  • Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

Adjustable Footstand

You can adjust the footstand to either of two viewing angles. This provides optimum phone display viewing and easy access to all buttons and keys.

Your Multiplatform phone comes with standard accessibility features that require little or no setup.

Figure 10. Vision-Impaired and Blind Accessibility Features—Cisco IP Phone 7861 Shown
Phone with callouts. The callouts are described below.

The following table describes the vision-impaired and blind accessibility features on the Cisco IP Phone 7800 Series Multiplatform Phones.

Table 10. Vision-Impaired and Blind Accessibility Features

Item

Accessibility Feature

Description

1

High-contrast visual and audible alert of an incoming call

Alerts you to an incoming call. The handset light strip flashes during incoming calls and stays lit when a voicemail message is received.

2

Line and feature buttons on the Cisco IP Phone

  • On the Cisco IP Phone 7861, the line and feature buttons are on the right side of the phone.

  • On the Cisco IP Phone 7821 and 7941, the line and feature buttons are on the left side of the screen.

  • The Cisco IP Phone 7811 does not have line and feature buttons.

Use line buttons to start, answer, or switch to a call on a particular line.

Features, such as speed dial, line status, privacy, do not disturb (DND), and service URLs, can be assigned to feature buttons.

Your administrator sets up programmable feature buttons on your phone.

Colors indicate your phone's status:

  • Green—Line is idle.

  • Red, steady—Line is active or in use.

  • Red, flashing—Line is on hold or there is an inbound call.

  • Amber, steady—Line is unregistered (cannot be used).

3

Back-lit grayscale LCD screen with adjustable contrast on the Cisco IP Phone

  • The Cisco IP Phone 7811 does not have a back light.

Allows you to adjust your phone screen's contrast.

4

Softkeys

  • These are large buttons just below the LCD.

Provide access to special functions. The functions are displayed on the LCD.

5

Navigation Cluster (includes the Navigation ring and the Select button)

  • The Navigation cluster is located in the center of the phone.

Use the Navigation ring to move up and down in the phone LCD. The Select button is in the center of the Navigation cluster.

6

Messages button, Applications button, and Contacts button

  • These three large buttons are located to the left of the Navigation cluster.

  • In this group of buttons, the Messages button is the single button in the top row. Below the Messages button, the Applications button is on the left, and the Contacts button is on the right.

Allow you to easily access your messages, applications, and contacts.

7

Hold button, Transfer button, and Conference button

  • These three large buttons are located to the right of Navigation cluster.

  • In this group of buttons, the Hold button is the single button in the top row. Below the Hold button, the Transfer button is on the left, and the Conference button is on the right.

Allow you to use these functions on your phone.

8

Volume key

  • This key is located to the left of the keypad.

Allows you to increase or decrease the ring volume or the sound through the handset, headset, or speakerphone.

Press up on the rocker key to increase the volume. Press down on the rocker key to decrease the volume.

9

Standard 12-key layout

Allows you to use existing or familiar key positions. Key 5 has a nib.

10

Cisco IP Phone 7821, 7841, and 7861:

  • Headset, Speakerphone, and Mute buttons located to the right of the keypad.

  • The Speakerphone button is on the top, the Headset button is in the middle, and the Mute button is on the bottom.

Cisco IP Phone 7811:

  • Speakerphone and Mute buttons located to the right of the keypad.

  • The Speakerphone button is on the top and the Mute button is on the bottom.

  • The Cisco IP Phone 7811 does not contain a headset port nor have a Headset button.

Provide audible notification of the phone state:

  • Toggle the Headset, Mute, and Speakerphone buttons on and off to indicate the phone state.

  • Use the Headset button to toggle the headset on or off. When the headset is on, the button is lit.

  • Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit. When you turn on Mute, your phone beeps once; when you turn off Mute, your phone beeps twice.

  • Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

Adjustable Footstand

You can adjust the footstand to either of two viewing angles. This provides optimum phone display viewing and easy access to all buttons and keys.

Your phone comes with standard accessibility features that require little or no setup.

To check which phone model you have, press Applications and select Phone information. The Model number field shows your phone model.

Figure 11. Mobility-Impaired Accessibility Features—Cisco IP Phone 7861 Shown
Table 11. Mobility-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

Lighted buttons on the Cisco IP Phone 7821, 7841, and 7861

The Cisco IP Phone 7811 does not have programmable line buttons.

Allow you to access the following features:

  • Phone lines and intercom lines (line buttons)

  • Speed-dial numbers (speed-dial buttons, including the speed-dial line status feature)

  • Web-based services, such as a personal address book

  • Phone features, such as privacy

Indicate your phone's status:

  • Green, steady—Active call or two-way intercom call

  • Green, flashing—Held call

  • Amber, steady—Privacy in use, one-way intercom call, DND active, or signed in to hunt group

  • Amber, flashing—Incoming call or reverting call

  • Red, steady—Remote line in use (shared line or line status)

2

Large buttons to access Applications, Messages, Contacts, Hold, Transfer, and Conference

Allow you to easily access your phone applications, voice messages, corporate and personal directories, and calling features.

3

Built-in speakerphone

Indicates whether the speakerphone is on or off. When the speakerphone is on, the button is lit.

4

Tactile-discernible buttons and functions, including a nib on Key 5

Allow you to easily locate your phone's keys. For example, Key 5 has a nib, which you can use to locate other key positions.

Your phone comes with standard accessibility features that require little or no setup.

Figure 12. Mobility-Impaired Accessibility Features—Cisco IP Phone 7861 Shown
Table 12. Mobility-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

Lighted buttons on the Cisco IP Phone 7821, 7841, and 7861

The Cisco IP Phone 7811 does not have programmable line buttons.

Allow you to access the following features:

  • Phone lines and intercom lines (line buttons)

  • Speed-dial numbers (speed-dial buttons, including the speed-dial line status feature)

  • Web-based services, such as a personal address book

  • Phone features, such as privacy

Indicate your phone's status:

  • Green—Line is idle.

  • Red, steady—Line is active or in use.

  • Red, flashing—Line is on hold or there is an inbound call.

  • Amber, steady—Line is unregistered (cannot be used).

2

Large buttons to access Applications, Messages, Contacts, Hold, Transfer, and Conference

Allow you to easily access your phone applications, voice messages, corporate and personal directories, and calling features.

3

Built-in speakerphone

Indicates whether the speakerphone is on or off. When the speakerphone is on, the button is lit.

4

Tactile-discernible buttons and functions, including a nib on Key 5

Allow you to easily locate your phone's keys. For example, Key 5 has a nib, which you can use to locate other key positions.

The Cisco IP Phone 7800 Series phones can be mounted on a wall using one of the following wall mount kits:

  • Wallmount Kit for Cisco IP Phone 7811—used to mount a single Cisco IP Phone 7811 on the wall.

  • Wallmount Kit for Cisco IP Phone 7800 Series—used to mount a single Cisco IP Phone 7821 or 7841 on the wall.

  • Wallmount Kit for Cisco IP Phone 7861—used to mount a single Cisco IP Phone 7961 on the wall.

The wall mount kits meet the 307.2 Protrusion Limits section of the Americans with Disabilities Act (ADA) ADAAG requirement for mounting a phone on the wall.

The following figure shows a side view of the phone with the wall mount kit installed.

Figure 13. Side View of the Phone Installed with the Wall Mount Kit

Your conference phone comes with standard accessibility features that require little or no setup.

Figure 14. Hearing-Impaired Accessibility Features
Hearing-Impaired Accessibility Features

The following table describes the hearing-impaired accessibility features on the Cisco IP Conference Phone 7832.

Table 13. Hearing-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

LED bar

The phone screen displays the current state and the LED bar displays:

  • Green, solid—Active call

  • Green, flashing—Incoming call

  • Green, pulsing—Held call

  • Red, solid—Muted call

2

Visual notification of the phone state and message-waiting indicator

The phone screen displays the current state.

When you have a message, a message is displayed on the phone screen. Your phone also provides an audible message-waiting indicator.

3

Adjustable ringtone, pitch, and volume

  • Select Settings > Preferences to change the ringtone.

  • Adjust the volume level for the phone ring. When not in a call, press Volume to raise or lower the volume.

    When you adjust the volume, the LED bar lights white to show the volume increase or decrease.

Your administrator can also change your settings.

Your conference phone comes with standard accessibility features that require little or no setup.

Figure 15. Hearing-Impaired Accessibility Features
Table 14. Hearing-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

LED bar

The phone screen displays the current state and the LED bar displays:

  • Green, solid—Active call

  • Green, flashing—Incoming call

  • Green, pulsing—Held call

  • Red, solid—Muted call

2

Visual notification of the phone state and message-waiting indicator

The phone screen displays the current state.

When you have a message, a message is displayed on the phone screen. Your phone also provides an audible message-waiting indicator.

3

Adjustable ringtone, pitch, and volume

  • Select Settings > User preferences > Ringtone to change the ringtone.

  • Adjust the volume level for the phone ring. When not in a call, press Volume to raise or lower the volume.

    When you adjust the volume, the LED bar lights white to show the volume increase or decrease.

Your administrator can also change your settings.

Your phone comes with standard accessibility features that require little or no setup.

Figure 16. Vision-Impaired and Blind Accessibility Features
Vision-Impaired and Blind Accessibility Features

The following table describes the vision-impaired and blind accessibility features on the Cisco IP Conference Phone 7832.

Table 15. Vision-Impaired and Blind Accessibility Features

Item

Accessibility Feature

Description

1

Mute button

  • This button is located above the LED bar and the screen.

Use the Mute button to toggle the microphone on or off. When the microphone is muted, the LED bar lights red. When you turn on Mute, your phone beeps once; when you turn off Mute, your phone beeps twice.

2

High-contrast visual and audible alert of an incoming call with the LED bar

  • The LED bar is located between the Mute button and the screen.

Alerts you to an incoming call. The LED flashes during incoming calls.

Colors indicate your phone's status:

  • Green, solid—Active call

  • Green, flashing—Incoming call

  • Green, pulsing—Held call

  • Red, solid—Muted call

3

Back-lit grayscale LCD screen with adjustable contrast on the Cisco IP Phone

Allows you to adjust your phone screen contrast.

4

Softkeys

  • These are buttons just below the LCD.

Provide access to special functions. The LCD displays the functions.

5

Navigation cluster (includes the Navigation bar and the Select button)

  • The Navigation cluster is located to the right of the keypad.

Use the Navigation bar to move up and down in the phone LCD. The Select button is in the center of the Navigation bar.

6

Standard 12-key layout

Allows you to use existing or familiar key positions. Key 5 has a nib.

7

Volume key

  • This key is located to the left of the keypad.

Allows you to increase or decrease the ring volume or the sound.

Press up on the rocker key to increase the volume. Press down on the rocker key to decrease the volume.

When you adjust the volume, the LED bar lights white to show the volume increase or decrease.

Your conference phone comes with standard accessibility features that require little or no setup.

Figure 17. Mobility-Impaired Accessibility Features
Mobility-Impaired Accessibility Features

The following table describes the mobility-impaired accessibility features on the Cisco IP Conference Phone 7832.

Table 16. Mobility-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

LED bar

Indicates your phone's status:

  • Green, solid—Active call

  • Green, flashing—Incoming call

  • Green, pulsing—Held call

  • Red, solid—Muted call

2

Tactile-discernible buttons and functions, including a nib on Key 5

Allow you to easily locate your phone's keys. For example, Key 5 has a nib, which you can use to locate other key positions.

Your phone comes with standard accessibility features that require little or no setup.

Figure 18. Hearing-Impaired Accessibility Features—Cisco IP Phone 8861 Shown
Cisco IP Phone 8861 with callouts. Number 1 is the light strip on the top of the handset. Number 2 is the cluster of three keys on the lower right of the keypad. The top row of two keys is the headset button on the left and the speakerphone button on the right. Below them is the mute button. Number 3 is the volume button. Numbers 4, 5, and 6 point to the phone's handset.

The following table describes the hearing-impaired accessibility features on the Cisco IP Phone 8800 Series.

Table 17. Hearing-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

Visual message-waiting indicator (handset)

This lighted strip is visible from all angles. Your phone also provides an audible message-waiting indicator.

2

Visual notification of phone state

  • Toggle the Mute and Speakerphone buttons on and off to indicate the phone state.

  • Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit.

  • Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

3

Adjustable ringtone, pitch, and volume

  • Select Applications > Preferences.

  • Adjust the volume level for the phone ring. While the handset is in the cradle and the headset and speakerphone buttons are off, press Volume to raise or lower the volume.

Your administrator can also change your settings.

4

Inline-amplifier support (handset)

Cisco IP Phone handsets support third-party inline amplifiers. You attach an amplifier to the handset and cord and it sits between the handset and the IP phone.

5

Hearing aid compatible (HAC) handset

Supports these accessibility features:

  • Hearing-aid compatible.

  • Magnetic coupling of the hearing aid.

  • Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA).

  • Section 508 loudness requirements, which are met by using industry-standard inline handset amplifiers.

6

Acoustic coupled TTY and TDD support (handset)

Cisco IP Phones support these TTY and TDD features:

  • Acoustic or direct connect TTYs from industry-leading manufacturers.

  • Real-time text transmission over phone lines.

  • Hearing and voice carry over phones (HCO/VCO).

  • VoIP network operating at G.711.

For information about setting up TTY, contact your administrator.

Your phone comes with standard accessibility features that require little or no setup.

Figure 19. Hearing-Impaired Accessibility Features—Cisco IP Phone 8861 Multiplatform Phones Shown
Cisco IP Phone 8861 Multiplatform Phones with callouts. Number 1 is the light strip on the top of the handset. Number 2 is the cluster of three keys on the lower right of the keypad. The top row of two keys is the headset button on the left and the speakerphone button on the right. Below them is the mute button. Number 3 is the volume button. Numbers 4, 5, and 6 point to the phone's handset. More information follows in the table.

The following table describes the hearing-impaired accessibility features on the Cisco IP Phone 8800 Series Multiplatform Phones.

Table 18. Hearing-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

Visual message-waiting indicator (handset)

This lighted strip is visible from all angles. Your phone also provides an audible message-waiting indicator.

2

Visual notification of phone state

  • Toggle the Mute and Speakerphone buttons on and off to indicate the phone state.

  • Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit.

  • Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

3

Adjustable ringtone, pitch, and volume

  • Select Applications > User preferences > Ringtone

  • Adjust the volume level for the phone ring. While the handset is in the cradle and the headset and speakerphone buttons are off, press Volume to raise or lower the volume.

Your administrator can also change your settings.

4

Inline-amplifier support (handset)

Cisco IP Phone handsets support third-party inline amplifiers. You attach an amplifier to the handset and cord and it sits between the handset and the IP phone.

5

Hearing aid compatible (HAC) handset

Supports these accessibility features:

  • Hearing-aid compatible.

  • Magnetic coupling of the hearing aid.

  • Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA).

  • Section 508 loudness requirements, which are met by using industry-standard inline handset amplifiers.

6

Acoustic coupled TTY and TDD support (handset)

Cisco IP Phones support these TTY and TDD features:

  • Acoustic or direct connect TTYs from industry-leading manufacturers.

  • Real-time text transmission over phone lines.

  • Hearing and voice carry over phones (HCO/VCO).

  • VoIP network operating at G.711.

For information about setting up TTY, contact your administrator.

Your phone comes with standard accessibility features that require little or no setup.

Figure 20. Vision-Impaired and Blind Accessibility Features—Cisco IP Phone 8861 Shown
Cisco IP Phone 8861 with callouts. Number 1 is the light strip on the top of the handset. Number 2 points to the buttons on each side of the screen. Number 3 points to the screen. Number 4 points to the row of four buttons below the screen. Number 5 points to the round navigation cluster with a button to the left and a button on the right. Number 6 points to the cluster of three buttons on the top left of the keypad. Number 7 points to the cluster of three buttons on the top right of the keypad. Number 8 points to the volume bar on the bottom left of the keypad. Number 9 points to the keypad. Number 10 points to the cluster of three buttons to the bottom right of the keypad. More information follows in the table.

The following table describes the vision-impaired and blind accessibility features on the Cisco IP Phone 8800 Series.

Table 19. Vision-Impaired and Blind Accessibility Features

Item

Accessibility Feature

Description

1

High-contrast visual and audible alert of an incoming call

Alerts you to an incoming call. The handset light strip flashes during incoming calls and stays lit when a voicemail message is received.

2

Line, feature, and session buttons on the Cisco IP Phone

  • Line and feature buttons are to the left of the LCD. Session buttons are to the right of the LCD.

  • For locales that read right to left, such as Arabic, session buttons are on the left and the line and feature buttons are on the right.

Use line buttons to start, answer, or switch to a call on a particular line.

Features, such as speed dial, line status, privacy, do not disturb (DND), and service URLs, can be assigned to feature buttons.

Your administrator sets up programmable feature buttons on your phone.

Use session buttons to perform tasks, such as answering a call or resuming a held call.

Colors indicate your phone's status:

  • Green, steady—Active call or two-way intercom call.

  • Green, flashing—Held call.

  • Amber, steady—Privacy in use, one-way intercom call, DND active, or signed in to a hunt group.

  • Amber, flashing—Incoming call or reverting call.

  • Red, steady—Remote line in use (shared line or line status).

  • Red, flashing—Remote line on hold.

3

Back-lit color LCD screen on the Cisco IP Phone

  • The Cisco IP Phone 8811 has a grayscale LCD with adjustable contrast.

Allows you to adjust your phone screen's brightness.

4

Softkeys

  • These are large buttons just below the LCD.

Provide access to special functions. The functions are displayed on the LCD.

5

Navigation Cluster (includes the Navigation ring and the Select button)

  • The Navigation cluster is located just above the keypad.

  • Back button to the left of the Navigation cluster

  • Release button to the right of the Navigation cluster

Use the Navigation ring to move up, down, left, and right in the phone LCD. The Select button is in the center of the Navigation cluster.

Use the Back button to return to the previous screen or menu.

Use the Release (End Call) button to end a call or session.

6

Messages button, Applications button, and Contacts button

  • These three large buttons are located to the left of the keypad.

  • In this group of buttons, the Messages button is the single button in the top row. Below the Messages button, the Applications button is on the left, and the Contacts button is on the right.

Allow you to easily access your messages, applications, and contacts.

7

Hold button, Transfer button, and Conference button

  • These three large buttons are located to the right of the keypad.

  • In this group, the Hold button is the single button in the top row. Below the Hold button, the Transfer button is on the left, and the Conference button is on the right.

Allow you to use these functions on your phone.

8

Volume key

  • This key is located at the bottom left of the phone.

Allows you to increase or decrease the ring volume or the sound through the handset, headset, or speakerphone.

Press the right side of the rocker key to increase the volume; press the left side of the rocker key to decrease the volume.

9

Standard 12-key layout

Allows you to use existing or familiar key positions. Key 5 has a nib.

10

Headset, Speakerphone, and Mute buttons

  • These buttons are located on the bottom right of the phone.

  • In this group, the Mute button is the single button in the bottom row. Above the Mute button, the Headset button is on the left, and the Speakerphone button is on the right.

Provide audible notification of the phone state:

  • Toggle the Headset, Mute, and Speakerphone buttons on and off to indicate the phone state.

  • Use the Headset button to toggle the headset on. When the headset is on, the button is lit. Pick up the handset or select Speakerphone to leave headset mode.

  • Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit. When you turn on Mute, your phone beeps once; when you turn off Mute, your phone beeps twice.

  • Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

Adjustable Footstand

You can adjust the footstand to provide optimum phone display viewing and easy access to all buttons and keys.

Your Multiplatform phone comes with standard accessibility features that require little or no setup.

Figure 21. Vision-Impaired and Blind Accessibility Features—Cisco IP Phone 8861 Multiplatform Phones Shown
Cisco IP Phone 8861 with callouts. Number 1 is the light strip on the top of the handset. Number 2 points to the buttons on each side of the screen. Number 3 points to the screen. Number 4 points to the row of four buttons below the screen. Number 5 points to the round navigation cluster with a button to the left and a button on the right. Number 6 points to the cluster of three buttons on the top left of the keypad. Number 7 points to the cluster of three buttons on the top right of the keypad. Number 8 points to the volume bar on the bottom left of the keypad. Number 9 points to the keypad. Number 10 points to the cluster of three buttons to the bottom right of the keypad. More information follows in the table.

The following table describes the vision-impaired and blind accessibility features on the Cisco IP Phone 8800 Series Multiplatform Phones.

Table 20. Vision-Impaired and Blind Accessibility Features

Item

Accessibility Feature

Description

1

High-contrast visual and audible alert of an incoming call

Alerts you to an incoming call. The handset light strip flashes during incoming calls and stays lit when a voicemail message is received.

2

Programmable feature buttons and line buttons

Feature and line buttons, located on either side of the screen, give you access to phone features and phone lines.

  • Feature buttons—Used for features such as Speed dial or Call pickup, and to view your status on another line.

  • Line buttons—Used to answer a call or resume a held call. When not used for an active call, used to initiate phone functions, such as the missed calls display.

Colors indicate your phone's status:

  • Green, steady LED—Active call or two-way intercom call

  • Green, flashing LED—Held call

  • Amber, steady LED—Privacy in use, one-way intercom call, Do Not Disturb (DND) active, or logged into a Hunt Group

  • Amber, flashing LED—Incoming call or reverting call

  • Red, steady LED—Remote line in use (shared line or Line Status)

  • Red, flashing LED—Remote line on hold

3

Back-lit color LCD screen on the Cisco IP Phone

  • The Cisco IP Phone 8811 has a grayscale LCD with adjustable contrast.

Allows you to adjust your phone screen's brightness.

4

Softkeys

  • These are large buttons just below the LCD.

Provide access to special functions. The functions are displayed on the LCD.

5

Navigation Cluster (includes the Navigation ring and the Select button)

  • The Navigation cluster is located just above the keypad.

  • Back button to the left of the Navigation cluster

  • Release button to the right of the Navigation cluster

Use the Navigation ring to move up, down, left, and right in the phone LCD. The Select button is in the center of the Navigation cluster.

Use the Back button to return to the previous screen or menu.

Use the Release (End Call) button to end a call or session.

6

Messages button, Applications button, and Contacts button

  • These three large buttons are located to the left of the keypad.

  • In this group of buttons, the Messages button is the single button in the top row. Below the Messages button, the Applications button is on the left, and the Contacts button is on the right.

Allow you to easily access your messages, applications, and contacts.

7

Hold button, Transfer button, and Conference button

  • These three large buttons are located to the right of the keypad.

  • In this group, the Hold button is the single button in the top row. Below the Hold button, the Transfer button is on the left, and the Conference button is on the right.

Allow you to use these functions on your phone.

8

Volume key

  • This key is located at the bottom left of the phone.

Allows you to increase or decrease the ring volume or the sound through the handset, headset, or speakerphone.

Press the right side of the rocker key to increase the volume; press the left side of the rocker key to decrease the volume.

9

Standard 12-key layout

Allows you to use existing or familiar key positions. Key 5 has a nib.

10

Headset, Speakerphone, and Mute buttons

  • These buttons are located on the bottom right of the phone.

  • In this group, the Mute button is the single button in the bottom row. Above the Mute button, the Headset button is on the left, and the Speakerphone button is on the right.

Provide audible notification of the phone state:

  • Toggle the Headset, Mute, and Speakerphone buttons on and off to indicate the phone state.

  • Use the Headset button to toggle the headset on. When the headset is on, the button is lit. Pick up the handset or select Speakerphone to leave headset mode.

  • Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit. When you turn on Mute, your phone beeps once; when you turn off Mute, your phone beeps twice.

  • Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

Adjustable Footstand

You can adjust the footstand to provide optimum phone display viewing and easy access to all buttons and keys.

Your phone comes with standard accessibility features that require little or no setup.

To check which phone model you have, press Applications and select Phone information. The Model number field shows your phone model.

Figure 22. Mobility-Impaired Accessibility Features—Cisco IP Phone 8861 Shown
Cisco IP Phone 8861 with callouts. Number 1 points to the buttons on either side of the screen. Number 2 points to the 4 buttons under the screen, the two buttons on either side of the round navigation button, and the clusters of 3 buttons on the top left and top right of the keypad. Number 3 points to the top-right button in the lower right button cluster. Number 4 points to the keypad.

The following table describes the mobility-impaired accessibility features on the Cisco IP Phone 8800 Series.

Table 21. Mobility-Impaired Accessibility Features.

Item

Accessibility Feature

Description

1

Lighted buttons

Allow you to access the following features:

  • Phone lines and intercom lines (line buttons)

  • Speed-dial numbers (speed-dial buttons, including the speed-dial line status feature)

  • Web-based services, such as a personal address book

  • Phone features, such as privacy

Indicate your phone's status:

  • Green, steady—Active call or two-way intercom call

  • Green, flashing—Held call

  • Amber, steady—Privacy in use, one-way intercom call, DND active, or signed in to hunt group

  • Amber, flashing—Incoming call or reverting call

  • Red, steady—Remote line in use (shared line or Line Status)

2

Large buttons to access Applications, Messages, Contacts, Hold, Transfer, and Conference

Allow you to easily access your phone applications, voice messages, corporate and personal directories, and calling features.

3

Built-in speakerphone

Indicates whether the speakerphone is on or off. When the speakerphone is on, the button is lit.

4

Tactile-discernible buttons and functions, including a nib on Key 5

Allow you to easily locate your phone's keys. For example, Key 5 has a nib, which you can use to locate other key positions.

Your phone comes with standard accessibility features that require little or no setup.

To check which phone model you have, press Applications and select Status > Product information. The Product name field shows your phone model.

Figure 23. Mobility-Impaired Accessibility Features—Cisco IP Phone 8861 Shown
Cisco IP Phone 8861 with callouts. Number 1 points to the buttons on either side of the screen. Number 2 points to the 4 buttons under the screen, the two buttons on either side of the round navigation button, and the clusters of 3 buttons on the top left and top right of the keypad. Number 3 points to the top-right button in the lower right button cluster. Number 4 points to the keypad.

The following table describes the mobility-impaired accessibility features on the Cisco IP Phone 8800 Series.

Table 22. Mobility-Impaired Accessibility Features.

Item

Accessibility Feature

Description

1

Lighted buttons

Allow you to access the following features:

  • Phone lines and intercom lines (line buttons)

  • Speed-dial numbers (speed-dial buttons, including the speed-dial line status feature)

  • Web-based services, such as a personal address book

  • Phone features, such as privacy

Indicate your phone's status:

  • Green, steady LED—Active call or two-way intercom call

  • Green, flashing LED—Held call

  • Amber, steady LED—Privacy in use, one-way intercom call, Do Not Disturb (DND) active, or logged into a Hunt Group

  • Amber, flashing LED—Incoming call or reverting call

  • Red, steady LED—Remote line in use (shared line or Line Status)

  • Red, flashing LED—Remote line on hold

2

Large buttons to access Applications, Messages, Contacts, Hold, Transfer, and Conference

Allow you to easily access your phone applications, voice messages, corporate and personal directories, and calling features.

3

Built-in speakerphone

Indicates whether the speakerphone is on or off. When the speakerphone is on, the button is lit.

4

Tactile-discernible buttons and functions, including a nib on Key 5

Allow you to easily locate your phone's keys. For example, Key 5 has a nib, which you can use to locate other key positions.

The Cisco IP Phone 8800 Series phones can be mounted on a wall using one of the following wall mount kits:

  • Wallmount Kit for Cisco IP Phone 8800 Series—used to mount a single phone on the wall.

  • Wallmount Kit for Cisco IP Phone 8800 Series with single KEM—used to mount a single phone with one attached key expansion module on a wall.

  • Wallmount Kit for Cisco IP Phone 8800 Video Series—used to mount a single video phone on the wall.

The Wallmount Kit for Cisco IP Phone 8800 Series and Wallmount Kit for Cisco IP Phone 8800 Series with single KEM meet the 307.2 Protrusion Limits section of the Americans with Disabilities Act (ADA) ADAAG requirement for mounting a phone on the wall.

The Wallmount Kit for Cisco IP Phone 8800 Video Series is slightly larger and does not meet the 307.2 Protrusion Limits section of the Americans with Disabilities Act (ADA) ADAAG requirement for mounting a phone on the wall.

The following figure shows a side view of the phone with the wall mount kit installed.

Figure 24. Side View of the Phone Installed with the Wall Mount Kit
Side view of an IP phone installed with a wall mount kit

Your conference phone comes with standard accessibility features that require little or no setup.

Figure 25. Hearing-Impaired Accessibility Features
Hearing-Impaired Accessibility Features

The following table describes the hearing-impaired accessibility features on the Cisco IP Conference Phone 8832.

Table 23. Hearing-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

LED bar

The phone screen displays the current state and the LED bar displays:

  • Green, solid—Active call

  • Green, flashing—Incoming call

  • Green, pulsing—Held call

  • Red, solid—Muted call

2

Visual notification of phone state and message-waiting indicator

The phone screen displays the current state.

When you have a message, a message is displayed on the phone screen. Your phone also provides an audible message-waiting indicator.

3

Adjustable ringtone, pitch, and volume

  • Select Settings > User preferences > Ringtone to change the ringtone.

  • Adjust the volume level for the phone ring. When not in a call, press Volume to raise or lower the volume.

    When you adjust the volume, the LED bar lights white to show the volume increase or decrease.

Your administrator can also change your settings.

Your phone comes with standard accessibility features that require little or no setup.

Figure 26. Vision-Impaired and Blind Accessibility Features
Vision-Impaired and Blind Accessibility Features

The following table describes the vision-impaired and blind accessibility features on the Cisco IP Conference Phone 8832.

Table 24. Vision-Impaired and Blind Accessibility Features

Item

Accessibility Feature

Description

1

High-contrast visual and audible alert of incoming call with the LED bar

  • The LED bar is located above the Mute button and the screen.

Use the Mute button to toggle the microphone on or off. When the microphone is muted, the LED bar lights red. When you turn on Mute, your phone beeps once; when you turn off Mute, your phone beeps twice.

2

Mute button

  • This button is located between the LED bar and the screen.

Alerts you to an incoming call. The LED flashes during incoming calls.

Colors indicate your phone's status:

  • Green, solid—Active call

  • Green, flashing—Incoming call

  • Green, pulsing—Held call

  • Red, solid—Muted call

3

Softkeys

  • These are buttons just below the LCD.

Provide access to special functions. The LCD displays the functions.

4

Navigation cluster (includes the Navigation bar and the Select button)

  • The Navigation cluster is located to the right of the keypad.

Use the Navigation bar to move up and down in the phone LCD. The Select button is in the center of the Navigation bar.

5

Standard 12-key layout

Allows you to use existing or familiar key positions. Key 5 has a nib.

6

Volume key

  • This key is located to the left of the keypad.

Allows you to increase or decrease the ring volume or the sound.

Press up on the rocker key to increase the volume. Press down on the rocker key to decrease the volume.

When you adjust the volume, the LED bar lights white to show the volume increase or decrease.

Your conference phone comes with standard accessibility features that require little or no setup.

Figure 27. Mobility-Impaired Accessibility Features
Mobility-Impaired Accessibility Features

The following table describes the mobility-impaired accessibility features on the Cisco IP Conference Phone 8832.

Table 25. Mobility-Impaired Accessibility Features

Item

Accessibility Feature

Description

1

LED bar

Indicates your phone's status:

  • Green, solid—Active call

  • Green, flashing—Incoming call

  • Green, pulsing—Held call

  • Red, solid—Muted call

2

Tactile-discernible buttons and functions, including a nib on Key 5

Allow you to easily locate your phone's keys. For example, Key 5 has a nib, which you can use to locate other key positions.

Cisco works closely with partners to provide solutions that complement the accessibility and usability of Cisco products and solutions. There are third-party applications such as real-time captioning on Cisco IP Phones, Text Telephones for the Deaf (TDD/TTY), Real Time Text (RTT), hearing/voice carry over (HCO/VCO), audible caller ID, inline amplifiers for handsets for louder call sound, "busy lights", audio/visual emergency notifications through Cisco IP Phones (supporting users with disabilities), etc.

For more information about third-party applications, contact your administrator.