Before you begin

Administrators can use this setting from Control Hub to manage the in-call capability and administrative controls for key features in the Webex App for an individual user, a group of users, and at the organizational level. All Webex Calling administrators with partner administrators, customer administrators, or sales administrator privilege can configure these settings.

Settings that are configured for the organization level are automatically set for users, even if the user has enabled user-level or template-level setting.

1

From the customer view in https://admin.webex.com, go to Calling.

2

Select Cilent Settings and scroll to In-call feature.

3

Select the toggle to enable or disable the following options:

  • Sharing Content
    • Request control—allows users to request and gain control of others' shared content.

    • Give control—allows other users to take control of this user’s shared content. The toggle switch is ON, by default.

    • Screen sharing—allows sharing the screen at the user-level.

  • Video
    • Video on desktop—allows desktop users support video calling, and setting the default for answering calls with video on.

      Also the Answer calls with video on option initiates the calls with video automatically. Toggle switch is ON and Answer calls with video on option is selected, by default.

    • Video on mobile—allows mobile users support video calling, and setting the default for answering calls with video on.

      Also the Answer calls with video on option initiates the calls with video automatically. Toggle switch is ON and Answer calls with video on option is selected, by default.

  • Additional Features

    Move calls to meetings—allows users to move an active phone call to full Webex Meeting along with all the participants.


 

Once this setting is configured for a user, further modifications are made at the user level. User settings won’t automatically return to the organization’s default setting.