Before you begin

This feature sends personal information to a third-party organization, including the name, number, and location of the person who made the emergency call. Make sure your users are aware of this before you turn this feature on.

The email generated is available in English only. Translation of the Emergency Call Notification email is not currently supported.

From the customer view in, go to the Quick Links tile and click Calling Admin Portal.

You're cross-launched into the Calling Admin Portal where you can complete your configuration from Company Profile > Emergency Calling. For more information, see Calling Admin Portal - Emergency Call Notification.