Joining a Meeting via iPhone / iPad Hangs at the Detect Webex Application Page
Joining a meeting via iPhone / iPad hangs at the Detect Webex Application page.
How to enable JavaScript on an iPhone?
Blank white page after clicking join link in meeting invitation on an iPhone / iPod Touch.
Unable to use the chat feature in the Webex meeting using an iPhone.
Cause:
This issue occurs when JavaScript is disabled in Safari, and the user clicks on the joining link in an email invitation.
Solution:
Follow the steps below to resolve the issue:
- Tap the Settings icon.
- Scroll down and Tap Safari.
- Tap on Advanced.
- Slide the JavaScript slider over to the right to enable it.
If you do not wish to enable JavaScript on your iPhone, you will be unable to join a Webex meeting using join link in the email invitation. As a workaround, use the Join by Number feature in the Cisco Webex Meetings iPhone app if JavaScript is disabled.
If the issue persists after enabling JavaScript, contact technical support. For help, see: WBX162 - How Do I Contact Webex Customer Services or Technical Support?
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